| Number of reviews in the past 365 days | 56 |
| Percentage of reviews responded to | 51.79% |
| Average time to respond to reviews | 100.36 days |
14637 Handel Drive, Carmel, IN 46032
Ratings & Reviews (220 Reviews)
No reviews match your search.
Verified Resident 652585 • 2017 - 2020 Not Recommended
Updated 06/02/2020
Reviewed 06/14/2019
Parking is an issue that is not enforced at all. People constantly park in handicapped spots without placards. Abandoned cars there for weeks. People parking in parking spots even though they have spots and have garages. Zero enforcement on picking up after pets. Lots of threats… See More
The Village on Spring Mill Manager28/28/2019
We apologize for any communication issues you've had with us so far. We strive for all of our residents to feel comfortable in our community and hope to take your feedback and make improvements shortly. Please reach out to us at [email protected] for direct assistance.
How was this review?
Thanks for voting!
Verified Resident 751296 • 2020 Recommended
Updated 05/28/2020
Reviewed 03/10/2020
Everything has been amazing so far! I have no complaints. The apartment was in great shape when I moved in, the office staff was extremely helpful, the apartment amenities are well kept up, and maintenance requests are quickly resolved. I absolutely love my new home!
The Village on Spring Mill Manager10/10/2020
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
How was this review?
Thanks for voting!
Verified Resident 573671 • 2017 - 2020 Recommended
Updated 05/22/2020
Reviewed 11/20/2018
The Villages on Spring Mill is a nice community and offers alot of open space to enjoy. The staff are kind and courteous and work hard to meet the needs of the residents. New ownership has improved the look of the community and continuing to support… See More
The Village on Spring Mill Manager07/07/2018
Awesome! We appreciate the kind words and look forward to building great relationships with our Village on Spring Mill residents. We're so happy to see you are pleased with the new management and lovely atmosphere we have here. If we can do anything else for you, please reach out!
How was this review?
Thanks for voting!
Resident • 2020 Not Recommended
Updated 05/19/2020
Reviewed 05/19/2020
I generally don't bother writing negative reviews but I feel like this is important for potential customers. Most of the office/maintenance staff are friendly & I have no ill will towards them, so it is hard to write this, but I've overall been very disappointed. Unit/grounds… See More
How was this review?
Thanks for voting!
Verified Resident 768963 • 2019 - 2020 Not Recommended
Updated 05/14/2020
Reviewed 05/14/2020
Employees are nice. And some seem to care about the community. But they are the exception. Follow-through is a real struggle at The Village of Spring Mill, though, from the top of the local organization and throughout. Multiple requests are required to get simple work done.… See More
The Village on Spring Mill Manager14/14/2020
We are so sorry to hear about the issues you've been having in our community and we hope we can take this opportunity to improve going forward. Our goal is to make each of our residents feel comfortable and happy in their apartment homes and we have certainly missed the mark here. Please contact us directly to ensure any outstanding issues are addressed.
How was this review?
Thanks for voting!
Verified Resident 768227 • 2020 Recommended
Updated 05/12/2020
Reviewed 05/12/2020
Did not visit the apartment before signing the lease so I was a little nervous. However, the community seems to be clean and very welcoming. I think I would have preferred a different view rather than facing the parking area especially with the cost however.
The Village on Spring Mill Manager12/12/2020
Thank you so much for the positive review! We are happy to see you've been pleased with our beautiful community so far. If you have any needs to make your time with us here even better, please feel free to contact us directly and we would be happy to assist.
How was this review?
Thanks for voting!
Verified Resident 767488 • 2019 - 2020 Recommended
Updated 05/09/2020
Reviewed 05/09/2020
Nice homey feel to the property and surroundings. Quiet and safe. Office staff is professional, courteous and approachable. Friendly atmosphere - they make you feel like family. Any problems that I've needed help with, they are on it! Great place to live.
The Village on Spring Mill Manager10/10/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
How was this review?
Thanks for voting!
Verified Resident 760965 • 2019 - 2020 Recommended
Updated 04/28/2020
Reviewed 04/22/2020
The Village is a very well-managed property with an excellent office staff and an excellent maintenance team as well. It is very dog friendly as well. The location is great because all of the places you need to patronize are nearby. See More
The Village on Spring Mill Manager22/22/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
How was this review?
Thanks for voting!
Verified Resident 759865 • 2020 Recommended
Updated 04/16/2020
Reviewed 04/16/2020
It's been great living her love it very much but I have to write 200 characters or more and I don't have that much to say so I wonder how big of a deterrent that is to residents filling this out........ See More
The Village on Spring Mill Manager16/16/2020
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
How was this review?
Thanks for voting!
Verified Resident 759457 • 2012 - 2020 Recommended
Updated 04/14/2020
Reviewed 04/14/2020
Buckingham's office staff are friendly & responsive to questions & requests. Their maintenance crew are prompt & go out of their way to fill repair requests. I enjoy the pool area & open spaces with trees. See More
The Village on Spring Mill Manager14/14/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
How was this review?
Thanks for voting!
Verified Resident 570922 • 2017 - 2020 Recommended
Updated 04/08/2020
Reviewed 11/14/2018
Peaceful residential community with home like atmosphere. Staff friendly and helpful. Premises are well maintained. A huge variety of shopping and restaurants close by. Plenty of walking/running areas nearby.
The Village on Spring Mill Manager19/19/2018
Thank you for sharing your thoughts about our community! We assure you we will work on that last 5%. Please feel free to stop by the office to look into further parking options and know we are working on the lighting concern with Duke Energy now. We hope you will be pleased with the upgrades coming soon. If there are any other outstanding issues we can address, we would love to hear from you directly!
How was this review?
Thanks for voting!
Verified Resident 758348 • 2020 Recommended
Updated 04/08/2020
Reviewed 04/08/2020
The staff, especially Lorie Calderon has been exceptional. I had no idea that I would have a fully remodeled apartment. I have been in "remodeled" unit before. Lets just say it was horrible! The remodel here at the Village was completed well. Everything happened as I… See More
The Village on Spring Mill Manager16/16/2020
Thank you for taking the time to write a review about us! We are happy to have you as our resident and please know you can reach out to us anytime and we will be happy to help. Welcome home!
How was this review?
Thanks for voting!
Verified Resident 730918 • 2019 - 2020 Recommended
Updated 03/30/2020
Reviewed 12/24/2019
This is one of the best apartments I have rented since I have lived in Indianapolis. Very clean environment and the staff is very friendly and helpful and the area is very safe. The school district is wonderful and my daughter is flourishing and loves her… See More
The Village on Spring Mill Manager01/01/2020
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
How was this review?
Thanks for voting!
Verified Resident 744839 • 2020 Recommended
Updated 03/10/2020
Reviewed 02/15/2020
It is an older, affordable community for me. I am glad that Buckingham is rehabbing it and managing it. The attached garage offers me safety. The sq footage is generous and home-like. Maintenance is responsive. Michelle gave me her personal attention. Very nice. See More
The Village on Spring Mill Manager16/16/2020
Thank you for taking the time to write a review about us! We are happy to have you as our resident and please know you can reach out to us anytime and we will be happy to help. Welcome home!
How was this review?
Thanks for voting!
Verified Resident 747993 • 2019 - 2020 Recommended
Updated 02/27/2020
Reviewed 02/27/2020
I have had nothing but positive experiences with the Village on Spring Mill. The maintenance staff is always prompt, the ladies in the clubhouse are always accomodating and I am a big fan of the 24-hour gym. Thank you for all your help!
The Village on Spring Mill Manager27/27/2020
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
How was this review?
Thanks for voting!
Verified Resident 747450 • 2019 - 2020 Recommended
Updated 02/25/2020
Reviewed 02/25/2020
This community is very safe, quiet, friendly and over all wonderful. I have yet to have a bad experience here. It is kept clean and always up to snuff! Maintenance handles problems in a very timely fashion if needed.
The Village on Spring Mill Manager25/25/2020
Thank you so much for the positive review! We are happy to see you've been pleased with our beautiful community so far. If you have any needs to make your time with us here even better, please feel free to contact us directly and we would be happy to assist.
How was this review?
Thanks for voting!
Verified Resident 743338 • 2020 Recommended
Updated 02/10/2020
Reviewed 02/10/2020
So far I like it. I've lived here one week. I haven't really met my neighbors but they seem to keep to themselves. I really enjoyed working with denise hays. She's friendly accommodating and was a huge help. See More
The Village on Spring Mill Manager10/10/2020
Thank you for taking the time to write a review about us! We are happy to have you as our resident and please know you can reach out to us anytime and we will be happy to help. Welcome home!
How was this review?
Thanks for voting!
Verified Resident 736081 • 2020 Recommended
Updated 02/06/2020
Reviewed 01/14/2020
Great community. It's definitely a safe and beautiful area. There are several things to do around the facility and it is very close to where I personally work. I enjoy the fact that the facility tries to bring the residents together through small community efforts.
The Village on Spring Mill Manager14/14/2020
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
How was this review?
Thanks for voting!
Verified Resident 739892 • 2019 - 2020 Recommended
Updated 01/28/2020
Reviewed 01/28/2020
So far I have thoroughly enjoyed my time at The Village. The staff is friendly and helpful, the apartments are well kept and spacious, and a great value for money. I look forward to the rest of my time here!
The Village on Spring Mill Manager28/28/2020
Thank you so much for the positive review! We are happy to see you've been pleased with our beautiful community so far. If you have any needs to make your time with us here even better, please feel free to contact us directly and we would be happy to assist.
How was this review?
Thanks for voting!
Verified Resident 645778 • 2018 - 2020 Recommended
Updated 01/28/2020
Reviewed 05/28/2019
Lovely community. I enjoy the complex and all it offers. It is very quiet and clean. Parking can be an issue at times and salting the ice could be better. My upstairs neighbor is very loud and mgt offered to address, even with my logging a… See More
The Village on Spring Mill Manager31/31/2019
Thank you taking the time to write such kind words about The Village on Spring Mill. Our amenity center will be opening in a few days, we look forward to seeing you there! We are so excited to share the upcoming improvements to our community with our residents.
How was this review?
Thanks for voting!
Verified Resident 739039 • 2019 - 2020 Recommended
Updated 01/25/2020
Reviewed 01/25/2020
The Village on Spring Mill is a wonderful community. The apartment are more spacious and have superior layouts to any I sought in the Carmel area. The location is amazing and allows easy access to 146th and 31. The community is a dream for dog owners… See More
The Village on Spring Mill Manager26/26/2020
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
How was this review?
Thanks for voting!
Verified Resident 732951 • 2019 - 2020 Recommended
Updated 01/02/2020
Reviewed 01/02/2020
It has a nice layout and everything is accessible. the apartment was well put together and staff helped with the things that needed repairs. everyone was helpful and explained well, we didn't have many questions by the time we moved in
The Village on Spring Mill Manager05/05/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
How was this review?
Thanks for voting!
Verified Resident 732583 • 2015 - 2019 Not Recommended
Updated 12/31/2019
Reviewed 12/31/2019
The community keeps going downhill. The buildings need more upkeep. The outdoor stairwells are disgusting. They need to be cleaned more than every other year. This complex has no customer service. No one returns calls. You have to check on all maintenance requests to see when… See More
The Village on Spring Mill Manager15/15/2020
Thank you for sharing your honest feedback about your experience. We would appreciate the opportunity to connect with you directly to see what outstanding issues we can address! We certainly want your home and our community to be in tip-top shape. Please contact us if you would like to start a conversation!
How was this review?
Thanks for voting!
Verified Resident 730073 • 2019 Recommended
Updated 12/21/2019
Reviewed 12/21/2019
We looked at 17 different apartment complexes before we chose this one. The Village on Spring Mill was actually the last one we toured. It checked all of the boxes we needed, and Denise sealed the deal with her warmth and professionalism. We have been here… See More
The Village on Spring Mill Manager20/20/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
How was this review?
Thanks for voting!
Verified Resident 518889 • 2019 Recommended
Updated 11/19/2019
Reviewed 11/19/2019
I really like living at The Village on Spring Mill. My apartment is beautiful...... it's not a traditional "box" apartment.... it has interesting angles, crown molding, a lovely patio..... The grounds are gorgeous. This complex is peaceful and comforting. See More
How was this review?
Thanks for voting!
The Village on Spring Mill Gallery
Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos
Similar Properties
Midtown Flats
Carmel, IN
Lakeside of Carmel Apartments
Carmel, IN
Ashley Place Apartments
Westfield, IN
