| Number of reviews in the past 365 days | 59 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 20.39 days |
The Village on Spring Mill
14637 Handel Drive, Carmel, IN 46032
14637 Handel Drive, Carmel, IN 46032
Floor Plans
- $980+
- $1,115+
- $1,515+
Contact Property
The Village on Spring Mill
14637 Handel Drive
Carmel, IN 46032
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (276 Reviews)
No reviews match your search.
Verified Resident • vrp • 2020 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2021
Location, office & maintenance staffs are the difference makers. Denise was exceptional in facilitating my move within the campus in terms of matching needs, heads-up on process requirements. She maintains a friendly supportive relationship to this date. See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
02/25/2021
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Previous Review· 09/10/2020
Verified Resident • vrp • 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/16/2021
It's been nice and mostly quiet. Very close to restaurants and stores. Also, a couple of miles from the Monon with sidewalk all the way down to it. Makes it easy to bike to the Arts District and any of the stores down the street. See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
02/16/2021
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Verified Resident • vrp • 2020 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2021
The unit met my basic needs, at the time I leased. The unit needed some serious deep cleaning by myself & spouse. It turned out to take most of first 8 mos. to get most problems fixed and cleaned from floor to ceiling, wall to wall.… See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
02/10/2021
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Previous Review· 11/19/2020
Verified Resident • vrp • 2017 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2021
The best staff and management team. The grounds are beautiful and the apartments are well designed. There are many choices when it comes to apartments in the area. The big plus for Villages at Spring Mill, the team of Cindy , Denise, and Lori, plus the… See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
02/07/2021
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Previous Review· 09/10/2020
Verified Resident • vrp • 2019 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2021
Love this apartment and the grounds are absolutely beautiful. Nice and quiet neighborhood. Very convenient to stores and shops gas stations. Neighbors are quiet and friendly. Staff is phenomenal. Maintenance crew gets ride on the job when something is needed to be fixed See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
02/04/2021
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
3 Previous Reviews· Last 01/12/2021
Verified Resident • vrp • 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2021
Staff is the most helpful and professional that I've even dealt with. My apartment was immaculate. In addition, there is plenty of green space. I haven't been there long, but I know I will be very happy there. See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
02/02/2021
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
kate1g • Former Resident • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/01/2021
The staff at The Village on Spring Mill are all very helpful and friendly. They go out of their way to address and resolve any concern or issue. I really appreciated how they went out of their way to make me feel like I was a… See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
02/01/2021
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Verified Resident • vrp • 2020 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/30/2021
The staff is helpful and the neighbors friendly. If I have a question or issue the response from the staff is timely. The grounds are great for dog walking, and I enjoy the trees and other plantings. See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
01/31/2021
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Previous Review· 09/10/2020
Verified Resident • vrp • 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/21/2021
Because of COVID-19 I was offered self-directed tours, which I gladly agreed to do. Staff was readily available by text and phone call to immediately answer all my concerns. I never felt like I was alone, wondering around aimlessly. I felt connected enough to make a… See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
01/21/2021
Thank you for the review! Customers like you are the reason we love doing what we do! We appreciate your business here.
Verified Resident • vrp • 2020 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2021
Very friendly staff in the office and maintenance. Always complete their work on time after the request. The maintenance staff always hand sanitize and wear a mask when they come in my home. Very unique layout and very quiet See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
01/14/2021
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
2 Previous Reviews· Last 11/05/2020
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/09/2021
I moved into the apartment due to downsizing of my home. Everyone has been nice and helpful throughout my time here. My apartment is cozy and very much like my former home. So far, I have had no major issues to speak of. See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
01/10/2021
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Verified Resident • vrp • 2020 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2021
I love it here! I haven't had a single issue with any staff or maintenance. If there's a problem it's addressed quickly and professionally. The apartments are a great price for what you get and the location is amazing! I can see myself living here for… See More
+2
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
01/05/2021
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Previous Review· 09/10/2020
Verified Resident • vrp • 2011 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/22/2020
Friendly, competent and ready to help. It is a quiet well maintained complex. I have recommended it to my friends. The people in the community are friendly. It is close to church, schools and shopping areas. See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
12/22/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Verified Resident 747993 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2020
My experience has been great at the Village on Spring Mill. Everyone in the office, the maintenance staff and other residents have been kind a courteous every time I've met them or needed something. I plan to be here for a while! See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
12/15/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Verified Resident 843641 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/05/2020
I have only been at The Village on Springmill for a month, but I love my apartment. The few issues I had were immediately taken care of and Lori, Denise and other apartment employees have been courteous and helpful. It is a quiet and safe area… See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
12/06/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Verified Resident 570922 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/17/2020
A spacious apartment with washer and dryer. Close shopping, restaurants, medical care, trails. Lawns and landscaping well kept. Very nice residential setting. Friendly and knowledgeable office/maintenance staff. See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
11/17/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Verified Resident 840219 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2020
Very peaceful community that I feel safe and enjoy the people. I enjoy the staff in the office that always take of my problems. I love the upkeep of the apartment. This is a good place for someone like myself staring out in there twenties. See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
11/05/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Verified Resident 839535 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/03/2020
The leasing office is really great! i love my apartment because it has all the space i need and is overall really beautiful. I enjoy the pool in the summer. I really like the gym areas. It has a lot more compared to the other places… See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
11/03/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Verified Resident 835309 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2020
From visiting for the first time until move in, I have had a wonderful experience especially with Lorie! She has been great to work with. Answering emails and phone calls in a timely matter and always trying to figure out the answer! She really is a… See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
11/19/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Verified Resident 744839 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2020
Peace, beautiful grounds in a traditional complex well run by Buckingham. The maintenance staff is always responsive and they work until function is restored or repairs are completed. Nice to have for an older resident like me. See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
10/18/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Verified Resident 730073 • vrp • 2019 - 2020
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2020
We have enjoyed living here. It's been almost a year, and we don't have a lot of complaints. Maintenance is usually quick to respond, the office does a pretty good job, and the community has been nice. We like our apartment and are thankful for the… See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
10/18/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Previous Review· 09/10/2020
Verified Resident 760965 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/08/2020
The Village is a well-managed property with quality management. The onsite team is top-notch and are always very helpful with any issue. Being dog friendly was the first requirement of my decision to select the Village. See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
10/08/2020
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Verified Resident 829245 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/06/2020
It has been great so far. Everyone is extremely friendly and responsive. It is also quiet and has lots of areas to walk the dog. I have an upgraded unit and I like all of the new fixtures. I wish the bathtub was also updated though.… See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
10/07/2020
Thank you so much for the positive review! We are happy to see you've been pleased with our beautiful community so far. If you have any needs to make your time with us here even better, please feel free to contact us directly and we would be happy to assist.
Verified Resident 825990 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/29/2020
We have had a great experience living at The Village on Spring Mill. The community is friendly and a nice quiet place to live. The staff is extremely friendly and helpful and responds quickly to any questions or needs. The complex is kept up to good… See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
10/01/2020
Thank you for the review! Customers like you are the reason we love doing what we do! We appreciate your business here.
Verified Resident 823696 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2020
The apartments have a Clean and homey feeling throughout the complex. Staff is just amazing! The maintenance response time is wonderful and they are always willing to go above and beyond to help with what I need them to! See More
Useful 0
Thanks for voting!
Report
The Village on Spring Mill Manager
09/27/2020
Thank you for the review! Customers like you are the reason we love doing what we do! We appreciate your business here.
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Washer/Dryer
Parking
- Garage
- Off Street Parking Available
General
- Additional Storage
- BBQ and Picnic Area
- Balcony or Patio
- Built-in Bookcases
- Business Center
- Carpet
- Ceiling Fan
- Clubhouse
- Coffee Bar
- DishWasher
- Disposal
- Dog Park
- Fitness Center
- Free Weights
- High Ceilings
- High-Speed Internet
- Large Closets
- Microwave
- On-Site Maintenance
- On-Site Management
- Outdoor Patio with Fire Pit
- Package Receiving Service
- Pool
- Refrigerator
- Renovated Interiors
- Short Term Lease Available
- Stainless Steel Appliances
- Sundeck
- Tennis Court
- Vaulted Ceilings
- Window Coverings
Pets
- Cats Allowed
- Dogs Allowed
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
N/A
- SQ. FT.
849
- AvailableAvail.
N/A
- Model
Purcell
View Floor Plan
- PricePrice
N/A
- SQ. FT.
872
- AvailableAvail.
N/A
- Model
Offenbach
View Floor Plan
- PricePrice
$980 - $1,182
- SQ. FT.
822
- AvailableAvail.
3 Units
- Model
Verdi
View Floor Plan
- PricePrice
$1,015 - $1,188
- SQ. FT.
954
- AvailableAvail.
3 Units
- Model
Bizet
View Floor Plan
- PricePrice
$1,102 - $1,345
- SQ. FT.
953
- AvailableAvail.
3 Units
- Model
Rossini
View Floor Plan
- PricePrice
$1,120 - $1,278
- SQ. FT.
1,019
- AvailableAvail.
3 Units
- Model
Chopin
View Floor Plan
2 Bedrooms, 2 Bathrooms
- PricePrice
N/A
- SQ. FT.
1,254
- AvailableAvail.
N/A
- Model
Schubert
View Floor Plan
- PricePrice
N/A
- SQ. FT.
1,377
- AvailableAvail.
N/A
- Model
Tchaikovsky
View Floor Plan
- PricePrice
$1,115 - $1,687
- SQ. FT.
1,171
- AvailableAvail.
3 Units
- Model
Beethoven
View Floor Plan
- PricePrice
$1,275 - $1,816
- SQ. FT.
1,422
- AvailableAvail.
3 Units
- Model
Vivaldi
View Floor Plan
- PricePrice
$1,341 - $1,631
- SQ. FT.
1,254
- AvailableAvail.
2 Units
- Model
Schumann
View Floor Plan
- PricePrice
$1,583 - $1,738
- SQ. FT.
1,402
- AvailableAvail.
1 Units
- Model
Dvorak
View Floor Plan
3 Bedrooms, 2 Bathrooms
- PricePrice
$1,515 - $2,218
- SQ. FT.
1,434
- AvailableAvail.
3 Units
- Model
Mendelssohn
View Floor Plan
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Nestled among tranquil ponds and walking paths that wind through open green space and beautiful landscaped grounds, The Village on Spring Mill Apartments has all of the comforts you need to fit your lifestyle in Carmel, Indiana! Unwind by the swimming pool, tap into free Wi-Fi at the 24-hour resident lounge, or get active at our lighted tennis courts or in the 24-hour fitness center. We are a beautiful lakeside luxury community located near northwest Carmel, IN by Westfield. With easy access to Indianapolis and US 31, you are minutes from destinations like the award-winning Westfield Schools, The Monon Center, Cool Creek Park and popular shopping like Clay Terrace Mall and Cool Creek Commons.
Office Hours
- Sunday: 12:00 PM - 05:00 PM
- Monday - Friday: 10:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers
There are no questions yet for this property!
Be the first to ask.
Your question has been submitted!
Please allow up to 24 hours for your answer to be visible to the public.
·
Type your answer:
Your answer has been submitted!
Please allow up to 24 hours for your answer to be visible to the public. Type your answer:
Your answer has been submitted!
Please allow up to 24 hours for your answer to be visible to the public. · Just Now
Frequently Asked
What are noise levels like at The Village on Spring Mill?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Village on Spring Mill?
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
How safe is The Village on Spring Mill?
The community is rated 4.2/5 stars, which is considered being extremely safe on average.
The community is rated 4.2/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.4/5 stars, which is considered being extremely effective on average.
The community is rated 4.4/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 20.39 days to their community reviews in the past year.
Managers have replied within 20.39 days to their community reviews in the past year.
Who manages The Village on Spring Mill?
Buckingham Management, LLC
Buckingham Management, LLC
What is the pet policy at The Village on Spring Mill?
Cats Allowed
Dogs Allowed
Cats Allowed
Dogs Allowed
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
The Village on Spring Mill Gallery
Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos
Similar Properties
Midtown Flats
Carmel, IN
Harmony Apartments
Westfield, IN
One One Six on College Apartments
Carmel, IN
Lakeside of Carmel Apartments
Carmel, IN
The Village on Spring Mill is a 822 - 1,434 sqft apartment in Carmel in zip code 46032. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $980 - $2,218. Nearby cities include Westfield, Pike, Zionsville, Noblesville, and Lawrence. 46032, 46033, 46240, 46074, and 46268 are nearby zip codes.
