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gretter37 • Resident 2016 Recommended
Reviewed 09/06/2016
Traditions is a truly amazing apartment community. I have lived in numerous apartment communities, and I have never had a better experience than the one I had at Traditions. The grounds are extremely well-maintained, and the apartments themselves are spotless. It is evident that management took its time in selecting the things it would place within each apartment. Everything from the countertops to the shower to the appliances is high quality and aesthetically pleasing. Both the air-conditioner and heater worked flawlessly, heating/cooling my entire apartment to a comfortable temperature within minutes. The neighborhood itself is perfect for exercise and feels extremely secure. My wife and I took numerous walks during our time there and never once felt threatened or unsafe. However, in my opinion, it is the staff that puts Traditions above all of the other complexes I have lived. Sue was my primary contact the majority of the time, but I interacted with nearly everyone during my time there. Each member of the staff consistently went over and above to accommodate any of my needs or wants and were generally a pleasure to deal with. They were responsive and understanding during every interaction. As an example, I moved in to Traditions in August of 2015, signing a 13-month (I believe) lease. However, in February of 2015, I was transferred to another city for my job. Sue and the rest of the staff worked with me, helping me to find someone to sublet the apartment so I didn't have to pay to break the lease. They were the one that located the new resident, not me. I cannot say enough how amazing they were throughout this process and my entire stay. As another example of how great the staff is, there was no ceiling fan in my bedroom when I first looked at the apartment. I stated that I would like one, and Traditions offered to put one up for me as long as I provided it. I gave them the fan on Friday, and it was up and working flawlessly when I moved in on Saturday. Finally, I would like to respond to a previous comment left by another user, as my experience was (clearly) much different than his. First, I am an attorney, often working long hours that result in me arriving home at all hours of the night. I never once had any issue with the hours the workout area was open, nor did I have any issue with receiving the packages I ordered. Traditions has a box set up, which is unlocked with your key, to retrieve any smaller packages; this can be done at any time, day or night. Moreover, if I ever had a package that was too large for the box, I was immediately contacted by a Traditions employee and we set up a way for me to get my package. And, as I said above, I had no issues whatsoever with the responsiveness of the staff or maintenance team. They responded promptly and the very few issues i did have were resolved quickly. All in all, I could not think of a better place to live. And if I had not been forced to move, I would still be happily living at Traditions for a long time to come.
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