Review History for SyedShayanZahid

The Cole Apartments


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SyedShayanZahid

Resident 2018

6/26/2018

Terrible experience. Not returning for my next internship and full time jobs here later. And I advise you not to do so either. Not only are the corridors and rooms extremely smelly, the trash disposal is the worst I've seen. You have to contact the office to gain access to the trash room for big things, and only if the main contact Hannah is not on leave. I contacted her that I want to dispose of my small boxes, and she told me that small boxes can be left outside of the room for valet pickup. But when I did so, I got a trash violation notice misstating the facts; it actually said that I put trash outside my room without a trash bag. Very unwelcoming for an apartment of this price. Never coming back, and advising the same to my vast contacts in columbus.
    Manager

    6/29/2018

    The Cole Apartments
    Thank you for taking the time to leave us a review and we are so sorry you had a negative experience. We value our residents and want to sincerely apologize that we have let you down. Your feedback about our valet trash removal service is extremely beneficial; this is a service designed to enhance the lifestyle of our residents and we will make the changes needed to provide excellent customer service and a comfortable living experience for you. If you want to address your concerns with us directly, please contact us at info@thecole.com and we can work on a long-term resolution.

    Review 69 out of 153

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    The Cole Apartments

    March 2024

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