Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
Mallard Bay
9310 Monroe Street
Crown Point, IN 46307
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Hello, Please understand that I take your concerns very seriously. If you are experiencing any maintenance or staff issues, please feel free to contact me so that we can get your issues resolved. This also includes any issues that you are currently experiencing with cable and internet. I can assure that I will do my absolute best to resolve or find an alternative solution that will work for you. I am surprised to read that you are also experiencing parking issues. Every resident receives two parking spaces which includes one space in front of the building and one space further back from the building. We also offer carports and garages if this is not sufficient for you. I would love to meet with you to address your concerns. This is great platform to voice your complaint, but unfortunately, it doesn't solve your problems. Please allow me to have the opportunity to meet with you so that I can help in anyway that I can. Please feel free to contact the office at any time to schedule an appointment and I will make it a priority.
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Schedule your self-guided or virtual Zoom tour today! Now Offering 24 Hour Online Leasing Communication! Mallard Bay Apartments is one of the wonderful additions to Crown Point, IN, offering an unparalleled lifestyle that makes you feel like you are on vacation every day. Comfort, convenience, and style are key when you live at our apartments. Pets allowed! Discover how much of an impact a well-located community can make in your life. You will love being minutes away from historic Downtown Crown Point, where you will find various shopping and dining destinations. Just 10 minutes away, you have the grand Southlake Mall and Erlenback Park. Plus, if you must commute to downtown Chicago, the quick access to I-65 takes you there in record time. Enjoy a taste of luxury while freeing yourself of all worries from the moment you step inside our newly renovated community. You can stroll around our vivid green landscapes, get competitive at the tennis court or host friends at the picnic area with grills. We also have a resort-style swimming pool with Wi-Fi sundeck and a spa/hot tub for extra relaxation. Inside, there is a full circuit cardio & resistance toning gym and an E-lounge with a complimentary coffee bar, both readily available for your delight. Not to mention the garages, carports, storage, and 24-hour emergency maintenance services meant to keep even the smallest nuisances at bay. As for our homes, they feature front-to-back designs that maximize privacy as well as everyday necessities like washer/dryer hookups and strong internet connection. Corporate furnished apartments are available, and same day service is guaranteed. Give us a call or book a tour. We look forward to meeting you and showing you all the reasons why our apartments in Crown Point, IN, are the best place to call home!
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Contact Property
Mallard Bay
9310 Monroe Street
Crown Point, IN 46307