I moved here in October 2015. The carpet had not been cleaned but the unit was not trashed at all. It looked like the previous cleaned to the best of their ability a few items were left in kitchen cabinets and magnetics on the refrigerator. There has been a few management changes. It usually takes a few calls before maintenance will come and not always resolved on first time out. The outside is always clean landscaping always kept up. No rental company or landlord is perfect. It would be nice if they had Saturday hours at least half a day once a month. It's hard to get in during office hours as they are the same as my work hours.