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Astoria Apartment & Townhomes
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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Thank you for the nice review! I'm glad you've had such a good experience living here at Astoria and find our staff to be so helpful. It's great to see that you're embracing the community and taking part in our community events. If you ever have any questions, concerns, or suggestions, please don't hesitate to contact us in the office. Thanks!
Thank you for the nice review! I'm glad you and your family have each found something to love about Astoria! Thank you for bringing the maintenance issue to our attention. It is something we will definitely be working to improve. I'm glad that our emergency maintenance is living up to expectations. Thank you again for the great review and feedback!
Thank you for the nice review. I'm sorry about maintenance being slower than anticipated, we address maintenance requests in the order they come in, unless it's an emergency. I'm glad that overall you're happy with your decision the live here at Astoria and your pets are happy, too. It's great to see that you love where you live.
Thank you for the nice review and compliment to our staff! I'm so glad you've loved living here at Astoria for so long!
Thank you for the nice review! I'm glad you've had such a great experience living at Astoria and are taking advantage of all of the great community amenities. We love seeing that our residents love where they live!
Thank you for the nice review! I'm glad that you and your family are happy and feel so safe living at Astoria. It's great to see that our residents love where they live.
Thank you for the nice review! I'm glad you're so happy with our upgrades and are looking forward to seeing what we have for you in the future. We do regularly make rounds of the community to make sure it is clean, but if you see that some areas aren't clean, please don't hesitate to notify us and we'll make sure to get it cleaned up ASAP.
Thank you for the nice review! I'm glad you've had such a good experience here and are proud to call Astoria home. It's great to see that you and your kids have been taking advantage of our great amenities and love living here.
Thank you for the review. I'm sorry you had some issues since moving in to Astoria. I'll do my best to address them here, but would encourage you to come and speak with us in the office so we can resolve these. Regarding fire alarms: we changed the batteries in all smoke detectors in November. Normally we do work orders in the order they come in, but if your smoke detector wasn't working this is something we would prioritize. We had an instance of this not long ago and took care of it within one day of the resident coming in. We would never ask a resident to buy smoke alarms, and we have no report of a resident buying any. If this is the case, please come and speak with us about this. Again, I'm sorry that there have been some issues since you've moved in, but I believe we can resolve them. Please come and speak with us in the management office and we will sort all this out. Thank you.
Thank you for the nice review and recommendation! We're sorry to see you go, but happy that you enjoyed your time here and found a great house to move in to. I'm glad that you we're happy with your home here and were able to take advantage of our amenities.
Thank you for the review and recommendation! I'm glad that you and your kids are happy here and are taking advantage of our amenities and events. We do our best to keep the noise levels down, but if you notice it is becoming a problem please don't hesitate to report it to us at management and we'll talk to the people responsible.
Here at Twin Oaks Apartments we encourage our residents to inform us of problems in their apartments as soon as possible so these issues can be addressed promptly. The staff doesn't consider any issue or problem too small or trivial. We encourage questions and try to foster a community atmosphere. There have been challenges with pest control here in Fort Wayne in general with the past summer having a very high population level of insects and pests due to the very mild winter we enjoyed. We have the leading pest control company in the city that makes weekly visits and has provided us with excellent results. While our community is older, we are doing routine maintenance to maintain this property and we update it as we can. Everyone has different preferences in housing. While we are not a fancy community, we do offer quality housing at affordable rents.
We are sorry to hear that your experience at Twin Oaks has not lived up to your expectations. If you have current unresolved maintenance issues, won't you please give us the chance to make things right? We would welcome the opportunity to hear from you.
We are sorry your time at Twin Oaks did not meet your expectations. Once the new management team took over in late 2011, we endeavored to make things right for you. When it became clear that our efforts could not overcome your negative experience with the previous management company, we offered to let you transfer to another apartment or be released from your lease agreement.
Hello and thank you for your comments. Since new management took over in December of 2011, we have been working hard to make Twin Oaks a nice place for our residents to come home to.
$535
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1 Bedroom
$667
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2 Bedrooms
$698
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2 Bedrooms
$709
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2 Bedrooms
$962
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3 Bedrooms
$903
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3 Bedrooms
The best choice in apartment living in Fort Wayne is Astoria Apartments & Townhomes - a great place to call home. With spacious one, two and three bedroom apartments and two and three bedroom townhome styles to choose from, you're sure to find the perfect new place to call home. And, each home includes many of the great features you've come to expect in a modern apartment community, along with great amenities such as a sparkling pool with sundeck, basketball court and a playground. Conveniently located less than ten minutes from downtown Fort Wayne, you'll have easy access to I-469 and shopping. Let our professionally trained staff take you on a tour today so you can discover how to life life better in a reasonably priced, quality home. Welcome home!
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Astoria Apartment & Townhomes