This place is terrible. If you are reading this it would be wise to not move here. They raised rent 21% versus the prior year. There is no reason to justify this under any circumstances. Also, they screwed me by saying since I did not write a letter within 60 days of moving they charged me an extra pro rated rate of $600 dollars. They sent me a letter within that 60 day notice telling me to write a response letter. Of course they did that already within the deadline window to screw me out of money. I responded immediately after writing the letter and they still screwed me. Terrible customer service. Poor maintenance in the winter. Key cards to apartment Gym never worked. They kept telling me try again tomorrow I "reset" them. In reality they did nothing. Packages would be kept without a notification to me. Limited Parking available for tenants. My wife and I would jump up for joy when we would not have to walk 5 minutes to our apartment due to limited spots. Overall terrible experience.
Manager
7/13/2023
Copper Chase at Stones Crossing
Anonymous, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention.