Absolutely my worst apartment experience, EVER. My water heater was messed up and maintenance and the office refused to fix it properly. I had to heat up water on the stove to bathe for 3 months. After several failed attempts to fix it, they turned up the water thermostat to over 120 degrees (passed scolding temp levels, did not know at the time but I did get burned). One night I came home and the water heater made my whole apartment smell really strange and there was smoke coming from the closet. Had someone come in... it was a $12 fix. I could have been seriously burned, there could have been a fire, or even worse... Absolutely terrible. I feel like giving them 1 star is too generous.