Great office staff and maintenance staff. Office staff are friendly and helpful. Maintenance staff is knowledgable and quick to resolve issues. Grounds are kept clean and neat. Common areas are routinely and professionally cleaned. Clubhouse/office kept clean and tidy, always having a snack or treat at the ready for guest, visitor or tenant. Pet friendly, with 8+ Pet disposal units placed throughout the grounds and always stocked with disposal bags. Emerald Lakes is transitional home for me with an anticipated 1-2 year stay, but I could easily see this as a long term housing option. The only thing that would make my second year here better than my first is if corporate office would not ask Megan to raise my rent for year two, get on that corporate, make the call:-) Thanks for all the support and making our housing transition seemless!!