Mission Hills Village Apartments

We are very sorry to hear this feedback. We welcome feedback from our residents and we encourage you to bring your concerns directly to the office so we take care of your problems in a timely manner so your small issue doesnâ??t grow into a larger frustration. The furnace filters were done in the late fall, so if your furnace filter hasnâ??t been completed for some reason please contact the office and we will do a service request. As far as energy-efficient apartments, if you are having problems with your doors, windows, weather stripping, furnaces, air conditioners, etc. please contact the office to put in a service request. All of these items can be repaired/replaced if they are not working properly. Regarding the added comments, gaps under your doors can be repaired please contact the office to put in a service request. Also, members of the office team take an interest in our residents during the time they live here so any questions directed your way regarding your move out reasons or otherwise are not meant to be offensive. We like to find out why people are moving out of our community just in case there is a reason we can help with. On the final point addressing the security deposit, security deposits are refunded to residents that do not have a rent balance and do not have damages in the apartment when they leave. Every resident is welcome to set up an appointment to do walk through with maintenance on their move out date. Again, we encourage you to contact the office if you would like to address any of these concerns further or if you any other questions.