Review History for Verified Resident 612212

Hampshire Park Apartments


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Resident 612212

Verified Resident 2019

3/6/2019

I was never shown my actual apartment prior to move in. The apparent we were shown was in a different building, was more new and slightly bigger than my actual apartment. We were told they would be exactly the same and the only diffence was that it would be the building next door and it would be a first floor apartment. My lease was supposed to be signed a week before move in and it wasn't signed until the night before we moved in. I was never given exactly how much I would be paying at move in so when we got there and didn't have the check ready the lady in the office was a big upset, however I had went in the day before to ask about the lease and price and all they said was they would call me back and the never did. We were given some papers to fill out and bring back to the office regarding the condition of the apartment. We filled them out and tried to turn them in, we've gone every day this week and the office has been closed. It says they open from 10-6, I've gone at around 11 and 5 and every time I go it is closed. Such unprofessional service, the reason why we will not be renewing my lease when time comes.
    Manager

    3/11/2019

    Hampshire Park Apartments
    Hi, We're sorry to hear this feedback and apologize if we failed to meet your expectations. If there was a misunderstanding in regards to which apartment you'd be living in, we sincerely apologize. Due to the nature of your concerns, we believe your situation would be better resolved with more direct communication. At your convenience, please contact us at (219) 942-8013 or propertymanager@hampshirepark.com. Please leave your contact information if it goes to voicemail, we will reach out to you. We'll do everything we can to help improve your stay in our community. We hope to hear from you soon.

    Review 99 out of 172

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    Hampshire Park Apartments

    March 2024

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