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7 Pointe Apartments

 
 
 
 
 
 

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Resident · 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/05/2017
Worst apartment complex ever. Nobody ever answers the phone. They lose records of previous payments. My roommates and I had an appointment with the head director of the leasing office and she failed to tell us that she wasn't going to be there at the time we scheduled the appointment and never felt the need to give us a call or give us a heads up so when we got there they told us that she left already. Do not even look at the business hours on the website because they staff leaves in an hour or two early every single day. Very unorganized and unprofessional.
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7 Pointe Apartments Manager

11/06/2017

Thank you for taking the time to share these concerns. We are sorry that our team has not been available to serve you when you have needed us. We're constantly evaluating ways that we can improve communication with our customers, and this feedback will help us to do that.

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