Resident · 2015 - 2017
The only things great about these apartments is the space! The management sucks...Tj needs some culture classes! Prices are ridiculous for a simple apartment. You have to pay all three utilities including washer and dryer fees.. so you never know exactly how much your rent is. There is no gated access, fitness center (open to residents anyways) business center, grilling area (outside of pool area) like they mention in ad. Just lies on top of lies! The construction process is nerve wrecking! The grounds are horrible with excessive trash around dumpsters. Outside doors are supposed to be locked but they're not. There is no security on site! Mail box isn't attached to your building but sits in middle of complex. These apartments are the worse and I've been here 3 years. Even with the suppose to be upgrade I will not be renewing my lease!
7 Pointe Apartments Manager
Thank you for your review of Willowbrook Lake. We are disappointed to hear that you are not seeing the value in the major improvements that we are making to the community. We're even more disappointed that our service has left you feeling so upset. We admit, it is challenging to navigate through a major renovation - and your feedback will help us evaluate how we can improve service and communication to our residents. If you would like to share additional feedback, please contact [email protected]