Thank you very much for providing us with this feedback. We are working hard to improve the overall community through renovations, and it sounds like we also have some improvements to make in our service delivery as well. We hope that you notice improvements in the coming weeks and months as more projects are complete and more of the renovated apartments are filled with new neighbors. If you have any specific feedback about ways that our team can deliver improved service, we'd love to hear from you at [email protected]