Number of reviews in the past 365 days | 40 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 34.97 days |
Contact Property
Aspen Pointe Apartments
5838 W Morresville Road
Indianapolis, IN 46221
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 40 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 34.97 days |
Thank you for the kind comments! We are so pleased to hear that you are having a great experience and that we could help during this unusual time! Please do not hesitate to reach out if there is anything we can assist you with.
We appreciate your review! At Aspen Pointe, we truly value our residents and always appreciate their feedback. Thank you for your compliments to our convenient location and friendly community. We look forward to providing you with excellent service during your residency and hope that you'll reach out if we can assist you in any way.
Thank you for sharing this review of Aspen Pointe. We're happy that your experience has earned us a 5-star rating! Your compliments about our team are appreciated. We take pride in providing the very best living experience and really appreciate good residents like you and your family! We're sorry that you will be moving, but please know if you should ever need a place again in the future, we'd be happy to have you back with us.
Thank you for taking the time to provide us feedback. The water, sewer, trash does not start being billed back until about 60 days after move in, so it can be confusing when that first bill is received. And we were all bummed about the effects the COVID restrictions put on our pool. Normally our pool is open 9-9 everyday, but since we had to monitor the number of people and do cleaning, we were only able to be open during business hours. We were concerned that pools wouldn't be able to open at all. If there is anything we can do to make your experience better or if you have suggestions on how we can improve our community, please let us know.
We appreciate your kind review of Aspen Pointe. We strive for exceptional service and a great living experience, so glad you enjoy the property and staff. Please do not hesitate to contact us if you need anything.
We can't thank you enough for your kind words about Aspen Pointe Apartments. We're very grateful for residents like you and hope that you will continue to make your home with us for years to come.
Thank you for taking the time to review Aspen Pointe. We appreciate your kind words. If there are any specific plumbing concerns that you are having, please let us know so we can take care of them. We want to provide the best apartment living experience possible.
Thank you for the nice feedback. We're glad to hear that you've had a great experience with our team! We are looking forward to warmer weather and the pool too!
We are glad you decided to make your home with us too! We appreciate you taking the time to review Aspen Pointe. We are thankful for our community and the wonderful residents who are a part of it.
Thanks for taking the time to provide us with feedback. We appreciate your kind words about the staff. Thank you for bringing the common area concerns to our attention. We are always looking for ways to improve, please do not hesitate to reach out if you have suggestions.
We appreciate you taking the time to review Aspen Pointe. We are pleased to hear that you are having a great experience! Please do not hesitate to reach out if there is anything we can assist you with.
Thank you for the wonderful review and for taking the time to share your feedback about Aspen Pointe. Our priority is resident satisfaction and we are so glad that we met that mark! Wonderful residents like you make our community even better.
Ashlee we are sorry that you feel this way. We wish you and your family nothing but the best.
Thank you for taking the time to review us. We are so glad that you like it here, we think this is a great community full of nice people too! All of us at Aspen Pointe want you to love where you live. If you ever need anything, please do not hesitate to contact us.
Thank you for your kind review. We are pleased that you are having a great experience! Please do not hesitate to reach out if there is anything we can assist you with.
Thank you so much for your kind words and taking the time to provide us with feedback. All of us at Aspen Pointe want your experience living here to be a great one! We're glad that you chose to make your home with us. If you ever need anything, please feel free to reach out.
We appreciate you taking the time to give us such nice feedback. Our location and the country-like setting is just one of the many benefits of living at Aspen Pointe, we love it too! The residents that live here are the best and we are so glad you are finding that to be true as well. We're happy to have you as a part of our community. If you ever need anything, do not hesitate to contact us. We're here to help!
Thank you so much for your kind review. We are so glad that you like it here! Moving can be stressful and we're glad we could help make it easier and more pleasant for you. We're glad you came across us too! If we can ever be of help, please do not hesitate to reach out.
Thank you so much for your kind words and for taking the time to review our community. We are so fortunate to have amazing residents at Aspen Pointe! Making our community a great place to live by providing excellent service to our residents is our goal and we're happy to hear that we are succeeding. Your recommendation of Aspen Pointe is the highest compliment we could receive - and we appreciate it!
We're blown away by how lovely this review is. Thank you for taking the time to provide your feedback. We love that we've made your first apartment living experience a great one. And we're glad you moved to Aspen Pointe Apartments too!! Don't ever hesitate to reach out if you need anything.
We are so grateful for your kind words. All of the staff at Aspen Pointe really cares about the residents and we are glad it shows! Thank you for sharing your review with us and the community.
Thank you for taking the time to give us your honest feedback. We appreciate your kind words about our office and maintenance staff. If there are any issues in your apartment, please reach out to us so we can get it taken care of right away.
Thank you for taking the time to share your thoughts about our community. We are grateful for your kind words. It's always rewarding to hear that we are doing a great job. We love it here and we want everyone else to love it also! Let us know if you ever need anything.
Thank you for your kind review of our community. We're able to be amazing because we have amazing residents!! We appreciate your making Aspen Pointe your home.
Thank you for the kind comments! We are so pleased to hear that you are having a great experience and that we could help during this unusual time! Please do not hesitate to reach out if there is anything we can assist you with.
Wow! Thank you so much for this great review. We take pride in making Aspen Pointe a great place to live. We are so glad you chose to make your home with us. Please let us know if there is anything you ever need.
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Welcome home to Aspen Pointe Apartments in Indianapolis, IN. We are a newly renovated community! Our community is perfectly situated offering easy access to Interstates 465, 70, and 65, close proximity to restaurants, art galleries, shopping, and the award-winning Decatur Township School District. Uniquely designed floor plans with those much sought-after special touches create the warmth and comfort of a custom home. Our spacious studio, one or two-bedroom floor plans feature amenities that are second to none including a gourmet kitchen with a breakfast bar, nine-foot ceilings, central air conditioning and heating, mini and vertical blinds and plenty of storage. Aspen Pointe residents can enjoy the outdoors by relaxing by the sparkling swimming pool or enjoying a cookout in the picnic area with a barbecue. We have something for everyone so call to schedule your personal tour and choose your new home today!
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Contact Property
Aspen Pointe Apartments
5838 W Morresville Road
Indianapolis, IN 46221