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Block 20

423 East Michigan Street, Indianapolis, IN 46204
(32 Reviews & Surveys)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

3.3

Grounds

4.5

Safety

4.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

6

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

6.5 days

View Community Timeline
View Community Timeline

Block 20 Reviews

(6)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1206439

Verified Resident 2023

12/8/2023

When you are thinking about a potential apartment, think about all of the things offered. I knew a pool, for example, wouldn't really be something I would use but I wish I had gone with an apartment that had more amenities, even if I didn't… See More >
    Manager

    12/13/2023

    Block 20
    We appreciate you taking the time to leave feedback. We would love the opportunity to speak with you and address your concerns. You can contact us any time at our leasing office number. We hope to hear from you soon!
    Review Author Icon

    Resident 1180962

    Verified Resident 2023

    9/15/2023

    So great so far! staff has been so helpful and the facility is very clean. The garage is super convenient. My apartment itself is so nice and clean. The appliances have all been great. Overall super great so far!

      Manager

      9/15/2023

      Block 20
      We're so happy to hear that your experience with Block 20 has been great! We appreciate your feedback!!
      Review Author Icon

      Resident 828271

      Verified Resident 2023

      7/7/2023

      Great so far it's my first few day over all the experience is great from leasing office to location and people around are very nice and friendly. Lots of restaurants and food which is great just walking distance and of course i love my one bedroom… See More >
        Manager

        7/7/2023

        Block 20
        Thank you - we appreciate your feedback! :)
        Review Author Icon

        Resident 1155218

        Verified Resident 2023

        6/30/2023

        Super friendly and helpful staff! The building is gorgeous and the parking structure connected is very convenient. Appliances are all new. Move-in process was super easy! The key phob entry to the building, elevator, and apt make it super safe. Additionally, there are two separate… See More >
          Manager

          6/30/2023

          Block 20
          Thank you so much for the kind words! We're so happy you're enjoying living at Block 20!! :)
          Review Author Icon

          Resident 1153049

          Verified Resident 2023

          6/23/2023

          Great staff that make moving in easy. Most of the apartments are brand new and beautiful. Brittany is fantastic to work with and very helpful. The garage for the building is mixed use. Building itself feels very safe. If you want a lovely apartment and… See More >
            Manager

            6/28/2023

            Block 20
            Thank you so much for your kind words, we greatly appreciate it! We're so happy you're enjoying your new apartment! :)
            Review Author Icon

            Resident 1145278

            Verified Resident 2022 - 2023

            5/30/2023

            Well located building and built with quality. Would like to see it 100% completed all around including the rooftop deck, music in the resident lounge, and eventually ground floor leases. A ground level tenant would help complete the feel of the alley.

              Manager

              6/28/2023

              Block 20
              Thank you so much for taking the time to leave feedback. We look forward to Daisy Bar opening end of 2023!!
              This community is managed by

              J.C. Hart Company, Inc.

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              Questions & Answers (0)

              Frequently Asked

              How is Block 20 Rated?
              Based on 32 number of votes by renters, Block 20 is currently rated 4.6 out of 5 stars.
              How satisfied are residents with the upkeep and overall appearance of the grounds at Block 20?
              Block 20 is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
              How effective was the maintenance team when resolving your problem?
              Block 20 is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
              What are noise levels like at Block 20?
              Block 20 is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
              How safe is Block 20?
              Block 20 is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
              How satisfied are residents with the neighborhood?
              Block 20 is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
              How satisfied are residents with the staff at Block 20?
              Block 20 is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
              How often does management engage with reviews?
              Managers have responded to 100% of their community reviews in the past year.
              How quickly does management engage with reviews?
              Managers have replied within 6.5 days to their community reviews in the past year.
              Who manages Block 20?
              J.C. Hart Company, Inc.
              What is the pet policy at Block 20?
              No pet policy available

              Contact Property

              Block 20

              March 2024

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              Beds

              0

              Baths

              0

              Block 20 is an apartment in Indianapolis in zip code 46204. This community has a 0 Bed, 0 Bath Nearby cities include Beech Grove, Speedway, Warren, Lawrence, and Whitestown.

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