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atruster • Prospective Resident 2013 Not Recommended
Reviewed 05/13/2013
I have never experienced disrespect and lack of professionalism like I did from the Broad Ripple Trails staff. We had put a security deposit down on an apartment and were notified 4 days from our move in date that our apartment wouldn't be available and that we could have a different floor plan for a higher monthly cost. When talking to the leasing agents I was told that they could have notified me on the move in date and that they didn't care if we found another place to live.
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Broad Ripple Trails

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