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Brookhaven at County Line


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anonymous

Resident 2016 - 2018

4/10/2019

This could be a really nice place if they really tried but not much effort is made. When you first visit Brookhaven, you might be impressed by the appearance of the lobby but once you delve further into the building you will see how shabby and unkempt it really is. Let's start with the carpeting within the lobby and hallways. It hasn't been replaced in 10 years and doesn't appeared to have been cleaned in that time. There are massive stains, dog hair and the occasional dog poop that no one has bothered to pick up. The walls are dirty, dingy and scuffed up. Cracks in the walls are everywhere and hallways stink (you will note the plug-in air fresheners dotting the 1st floor hallways). Out of the 3 buildings, this one is supposed to be the showcase. The other two are worse and critters are a real problem, mostly bedbug infestations. Can't blame that solely on management because some residents bring them in from treasure hunting in dumpsters and hoarding. Maintenance depends on the worker. One guy is responsive and the other is lazy and makes little effort unless pushed. Noise is about par for a 55+ community. Not too bad and it's like a tomb at night. Safety can be an issue because of outside doors being left unlocked, garage doors being left open. Had a couple of homeless or drunks get in to sleep it off in stairwells in different buildings. This could be cured if residents would be mindful of locking or closing doors behind them. The surrounding neighborhood is quiet. The office has gone through a few managers in the last year I lived there. They seem to up and quit in the middle of the day. Not sure why but it's hard to have consistent management when they abruptly quit or are simply not there. They will cheerfully greet you and take your money because you are simply a rent check to them. When coming to inquire, make sure to really walk around and ask to visit all buildings. You'll never see the actual apartment you'll be renting so don't rely on the appearance of the model apartment. You can do better

    Review 3 out of 21

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    Brookhaven at County Line

    March 2024

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