What is the pet policy at Carriage House West?

Cats Allowed Deposit: $150 Rent: $15 Pet Limit: 2 Comments: Pet height maximum of 15 inches tall. Dogs Allowed Deposit: $150 Rent: $15 Pet Limit: 2 Comments: Pet height maximum of 15 inches tall.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 3 Beds, 1.5 Baths

What is the move-in special?

Office Hours Are By Appointment Only

Ratings & Prices for Carriage House West, Indianapolis, IN

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Maintenance	N/A
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Manager's Review Engagement

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Ratings & Reviews (26 Reviews)

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Resident • 2018

09/22/2018

I don't like living here been here. 1 going on 2 years and my apartment have a mice problem and I'm sick of it there coming in from some where and I'm scared. The apartment put down traps that doesn't do ---- now they on my… See More

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Carriage House West Manager

09/05/2017

Hi Denice, Thank you for taking the time to acknowledge our apartments and the maintenance staff. We strive to provide a quality home for all of our residents. Please call the office anytime with any questions, concerns, or comments. Thank you again, Kathy Young, Property Manager at Carriage House West

Resident • 2017 - 2018

05/05/2018

I was so glad my lease was up. These people sure know how to make the outside look good but everything that glitters isn't gold. They're unprofessional and nasty they never truly fix any issues they have black mold everywhere, you will have tons of sewage… See More

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Carriage House West Manager

05/09/2018

Thank you for taking the time to leave us feedback. We're sorry to hear that we have not met your expectations and would like to make things right. Please contact the office at 317-483-0156 so we can address any of your concerns or maintenance needs. Kathy Young, Property Manager

Nbrooks252 • Resident • 2016 - 2018

05/04/2018

I've lived here now for two year and in two years so much has taken place and I no longer have patience for this property. Yesterday I contacted the office as soon as they opened about my toilet and tub backing up with sewage water. This… See More

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Carriage House West Manager

05/04/2018

Hello, Thank you for taking the time to leave us feedback. I want to apologize for the inconvenience that this plumbing stoppage has caused you and your family. We take our service to our residents seriously and providing the maintenance necessary to our residents is our number one priority. Initially, we contacted a subcontractor to remove whatever article was obstructing the main drain of your building a but due to a communication error between their office and their technician they went to the wrong address. The contractor was very apologetic to you and to us. I understand the plumber has now been to your apartment and the stoppage has been repaired. The contractor for the carpet cleaning was at your apartment yesterday to clean the carpet. I will be contacting you this afternoon to discuss the replacement of your shower curtain, towels, and any other items that have been soiled. I want to again apologize for these issues and promise that we will do whatever is needed to assure you that your decision to make this your home was the correct and best decision you could have made. Please contact me if you have any other concerns or questions. Regards, Kathy M. Young, Property Manager

Resident • 2015 - 2018

05/01/2018

Maintenance never does there job and have broken into apartments. The office staff just wants their money and makes it impossible to move without being fined for something. They are infested with bed bugs and lie to all their tenants saying that you brought them just… See More

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Carriage House West Manager

05/09/2018

Connie_W • Resident • 2017 - 2018

02/11/2018

I am displeased with my apt and C.H. in general. Although the entire complex and my apt are average and acceptable in most areas I could not rate either even a point above average. You are provided with the minimum necessary and nothing more. No extras.… See More

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Carriage House West Manager

02/15/2018

Hello Ms. Willet, My name is Kim Burns-Lehman and I am the Assistant Property Manager for Carriage House West Apartments. Thank you for taking the time to provide this feedback and allow me to personally apologize for the issues you are having with your apartment. I will be reaching out to you to discuss making repairs to your patio area once the weather allows such repairs. I have submitted a maintenance ticket to inspect your front door frame for any repairs needed. I will also help you find a more affordable way to pay your rent online. Once again thank you for your feedback and time, I look forward to working with you to resolve your concerns. Sincerely, Kim Burns-Lehman

Denise White • Resident • 2017

12/04/2017

Since I've lived here I've had problem with my toilet n tub backing up, 3 complaints with work orders and still having this problem toilet flooding on my carpet it smells bad they didn't get the water up completely 2 days later carpet still wet not… See More

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Resident • 2014 - 2017

06/04/2017

When I first moved to Carriage House it seemed like a peaceful place but in the last year shady characters have been moving in. Last night I woke up to 8 gunshots right across from my place. I called 911. A 19 year old man was… See More

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Carriage House West Manager

06/07/2017

Thank you for your feedback. The incident you are referring to is absolutely tragic and a sad reminder that crime can happen anywhere. Please know that we take resident safety and your concerns extremely seriously. If you haven't attended one of our crime watch meetings already, please try to make the next one (date and time will be communicated in a community notice). This will give you an opportunity to meet some of our private security officers, who are all sworn IMPD officers, and to share any other concerns with property management. Until then, please know that you can call or come by the office anytime if there is ever anything we can do for you. I also want to assure you that we investigate all complaints and take appropriate action based on our findings. Finally, I would like to thank you for being the type of resident who speaks up about your concerns. While we must depend on the police to enforce the law, we can work together to make our community safer. Please contact the office at 317-483-0156 or you may contact our residents relations department at our home office at 888-327-2799 to discuss your concerns. Warmest regards - Kathy Young, Property Manager - Carriage House West

Resident • 2014 - 2015

04/20/2015

My college kids moved in Fall of 2014 to have any easier commute to IUPUI. In January someone kicked in their front door and robbed them blind. Scared and afraid, they immediately moved home. Carriage house charged us an additional 2 months rent and $500 lease… See More

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Resident • 2010 - 2014

10/15/2014

I like living at Carriage House West, the staffs are respectful and the technicians respond on time anytime there's a maintenance job to be done. I've been living here for 2 years now and there's never any problem with roaches, bugs or mice. But I must… See More

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sasha125 • Resident • 2011 - 2013

05/23/2013

I have been resident for year and I have called the emergency maintence number and some one called me back. He said he will be in one hours.I waited no one shoed up again called after five hours' unable to use bathroom left massagen o one… See More

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Resident • 2008 - 2012

08/28/2012

I have to say the office staff is very nice and very HELPFUL! They really went out of their way to help me with things. As a matter of fact they are some of the nicest people I've EVER seen at a apartment staff. The maintenance… See More

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Resident • 2011 - 2012

05/02/2012

The apartments are great if you are looking for something cheap. They have plenty of space, very large. That is about the nicest thing I can write. I had paint chips floating in water while bathing, the clean up and smell before moving in was terrible.… See More

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Resident • 2012

04/01/2012

I have lived here for almost 2 years. I have to say they do a very good job at making the land scape look nice. But the main concern is CRIME. It is everywhere in here, day & night. The police seem to do nothing in… See More

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Resident • 2009

08/10/2011

I am a college student and money is always tight. Carriage House West is perfectly priced for me and my budget. Everywhere else I looked they wanted more that 5 or 6 hundred dollars!! I never had any problems, the ground are beautiful and the chics… See More

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Resident • 2011

07/18/2011

i live here for one year now .... but this is not safe place to live i dont know why i renew my list this year ... when you came at the day time you see many guys ...walking round and they do not have a… See More

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Resident • 2006 - 2011

06/28/2011

We've been here for 5yrs and we're moving this summer because of the bedbugs.I was leaving the house one morning and I found that 3 houses next to mine were empty for a 7 day treatment. They sent the people away to stay somewhere else. The… See More

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kohakugawa • Resident • 2008 - 2010

05/26/2010

a) Not safe. Too many stealings and even robberies sometimes. b) Bad management, it seems to me that nobody at the leasing office seems to care about the safty issues of their residents. Besides, some of the leasing office people(not all of them, to be fair… See More

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Resident • 2000 - 2010

05/05/2010

I lived in the Carriage house appartment for over 9 years. I recommanded people to apply and live in Carriage house west appartment.Almost every year there is rent increase for the units, but NEVER been upgrades or replacements on the units(apartment) we lived in.When we received… See More

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Resident • 2003 - 2010

02/05/2010

I have been living here for a while never had a problem. They raised rent and still haven't done any kind of upgrades... still crappy appliances. Yes, the rent is cheap there and the apartments are decent size but lately crime has picked up a lot.… See More

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Resident • 2009

05/18/2009

When we moved in there was no "Rang Queen" in the kitchen. After two year, they fund there is no Rang Queen in my apartment when they did inspection. So they putted the rang queen on and then asked us to pay the replacement cost. Almost… See More

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Resident • 2004 - 2007

02/03/2009

I lived there for almost four years, and yesh every once and a while you will see a cop car or two. But thats everywhere you live! The maintenance is the best that I've seen thus far and i have lived in about three other complexes… See More

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Resident • 2007 - 2008

01/12/2009

This complex is full or crimes and not at all safe. The police ignore your complaints because they are so tired of coming to this complex. The staff acts on problems when they can get to it! I was in fear every single day I lived… See More

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summary • Resident • 2008

10/27/2008

I was shocked both by the frequency, the severity of the crimes that happened in this community and also by the reluctance of the local police and apartment managers to act properly as they are supposed to. Several cases including burglary, robbery with guns were reported… See More

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Resident • 2008

10/27/2008

On Saturday (10/25/08) around 5:00 PM when my friends and my families got together in my apartment, two men broke in with gun and robbed us.

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toughbug • Resident • 2007 - 2008

10/14/2008

Break-ins at midnight when you are asleep and door left unlocked, stealings,damages to your cars... a ----- neighborhood!

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•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer Connections

Parking

Covered Parking

General

1 and 2 Bedroom Apartment Homes
Abundant Closet and Storage Space
Clubhouse
Double Sink in Kitchen
Easy Clean Flooring
Full Size Bathtub with Ceramic Tile Surround
Fully-equipped Kitchen including Disposal
Gas, Water and Sanitation Utilities Included
High-Speed Internet
Monthly Resident Events
On-Site Management
Online Payments and Maintenance Requests
Package Receiving Service
Playground
Public Transportation
Quality Landscaping
Resident Referral Bonus
Spacious 2 and 3 Bedroom Townhomes

Pets

Cats Allowed
Deposit: $150
Rent: $15
Pet Limit: 2
Comments: Pet height maximum of 15 inches tall.
Dogs Allowed
Deposit: $150
Rent: $15
Pet Limit: 2
Comments: Pet height maximum of 15 inches tall.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$650 - $660
SQ. FT.
750
Available
Avail.
2 Units
Model
The Windsor

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$775 - $785
SQ. FT.
860
Available
Avail.
2 Units
Model
The Addison

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,000
Available
Avail.
N/A
Model
The Kincaid

View Floor Plan

3 Bedrooms, 1.5 Bathrooms

Price
Price
$985
SQ. FT.
1,200
Available
Avail.
2 Units
Model
The Kensington

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Carriage House West Apartments is in Indianapolis, Indiana on the west side near I-465, shopping, dining and entertainment. Our community is located just minutes from downtown and provides one and two bedroom apartments and two and three bedroom townhomes. We offer a variety of amenities including a clubhouse, play parks, laundry care centers and more. Our apartment homes provide an abundance of storage, a fenced in patio or balcony, and washer and dryer connections in select homes. This community is managed by the Gene B. Glick Company.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 05:00 PM
Saturday: Closed

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Carriage House West

Floor Plans

MOVE-IN SPECIALS

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#727272; } .epiq-report-c { fill:#a6a6a6; } .epiq-report-d { fill:#d9d9d9; } N/A

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Ratings & Reviews (26 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Carriage House West Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Carriage House West Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Carriage House West Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Carriage House West Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

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Carriage House West Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Carriage House West Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time