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Resident · 2015 - 2016
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04/26/2016
This is a fair warning to all those searching for apartments in Indianapolis. Do not rent from Castleton Manor or any Equity Property Management complexes. This place is ridiculous! We were served eviction papers in October- even though our rent had been paid and we had receipts. I took the receipts down to show them the rent HAD been paid and I was told "Well you put the office address on the check instead of the unit address so we didn't know what unit to put it towards." I didn't think it was hard to look at the name on the check...but whatever. Now, 7 months later the "eviction" is still on our court record after I've fought them to have it removed. They just don't seem to care- so now I have to write the judge to get her approval to have it removed. A week ago our air went out (for probably the 10th time since we've lived here) and while it's not miserably hot, it's uncomfortable, I call today to ask when it'll be fixed and the new apartment manager (they've been through 3 since we've moved in) tells me they're backed up and it's a first come first serve basis and since it's not over 90 degrees it's not a priority. I'm so fed up. Not to mention we never got reimbursed for the damage the hot water heater above us did to our living room. Im so fed up and we're stuck here until August. I've called corporate, they're just as bad. Stay away from Equity Property Management apartment complexes! They're a joke!
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