Review History for anonymous

Cherry Glen / Spicewood


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anonymous

Resident 2008 - 2009

1/26/2010

I do NOT recommend!

I lived in Cherry Glen from 11/08 to 11/09. First, rent was about $20 higher when I rented it from what was quoted to me originally. Second, they 'conveniently' forgot to mention that I would need to pay an addition $25-30 month for water/trash/sewage. When I got the 1st bill for this, I called the office & when I told them they didn't mention this to me, they said, Are you sure? UHM, yes, I think I would have figured that into my budget to begin with!!! There's really nothing wrong with the apartments themselves, other than they need to be updated. Since I moved out in November, I have yet to receive my security deposit back. Which, by the way, they took off about $11.50 for water/trash/sewage usage from the 1st of November to the 10th when my lease was up...but I actually moved out on the 4th. There is NO WAY I could have used $11.50 worth of water/trash/sewage when there wasn't anyone there for 6 of the 10 days!!! So, I sit waiting on a $38 check for 2 months ...I call & call & call....finally, I find out that the check was written, but it's still in my file & it's EXPIRED!!! Imagine that!! How convenient!!! I, at this point, am VERY frustrated! I have called & can get no one to answer my phone calls - I wonder if they actually have live people that work at corporate - or just answering machines! I paid my rent ( water/trash/sewage) ON TIME for an entire year - that is roughly about $6,300, but they can't write & MAIL a $38 check? I find this very hard to believe! Since I can't seem to get a real person on the phone to lodge a complaint with I figured that maybe someone searching this site would find this interesting material. I know when I was looking to move, this site was a big help in where I chose to move to. Someone who has actually lived in a place knows it better than anyone else! PLEASE TAKE MY WORD FOR IT...STAY AWAY FROM ANY EMPIRIAN APARTMENTS!!!

    Review 21 out of 27

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    Cherry Glen / Spicewood

    March 2024

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