Circa

I am sorry that your apartment wasn't exceptional on the day you moved in. Please continue to hold us to a high standard until everything is to your satisfaction. If you still have any further issues please reach out to Tiffany our Community Manager directly. We strive to consistently deliver superior resident experience.

Thank you so much for your kind words! We love having you here! Please let us know if there's ever anything we can help you with, and don't forget to stop in and say hi!

Thank you for taking the time to leave a review, though I'm sorry you haven't been fully satisfied here at Circa. We reviewed your account and see that you did open up a ticket regarding the garage. We received several tickets that day for the main garage door, and assumed yours was for that as well, so closed your ticket when that door was fixed. When we realized that mistake we resolved your personal garage issue as soon as we could. We're aware of the fire alarm panel making beeping noises after hours twice in the past six months. Each time we addressed the noise as soon as we were made aware of it, and to our knowledge, no one had to evacuate. Our rep adjusted the battery, so hopefully it doesn't happen again. We weren't aware of the garage below you having issues, but we opened up a ticket as soon as we ready this review and are addressing it as soon as we can. Please let us know if there's anything else we can help you with as well.

Thank you for taking the time to leave a review, though I'm sorry to see you haven't been fully satisfied here at Circa. We looked through recent work orders and can't be sure of the specific details you're referencing. We would be happy to talk with you about this and go over any details or questions you may have. Please stop by the office, give us a call at 317-964-0578, or email us at [email protected]

Thank you so much, and welcome to Circa! Please let us know if there's anything we can help you with, or if any issues or questions pop up as you get settled. Feel free to stop in at any time to say hi, and don't forget to check Active Building and follow us on social media so you can keep up with everything happening around here!

Thank you for bringing these to our attention. We expect our service associates to clean up after themselves at all times, and we definitely don't want anyone entering without authorization. Please contact us with more details and we'll look into both of these instances right away.

Thank you so much for your kind words! We're glad to hear you're enjoying it here, and that your move-in overall was smooth. I'm sorry to hear your leasing agent didn't go over all the details; we want everyone as informed as possible and don't want any surprises after move-in. Please let us know if you still have questions and we'll be happy to explain anything further. Let us know if there's anything else we can help you with as well, or if any issues or questions pop up as you get settled. Welcome to Circa! We're so glad you're here!

Thank you so much for your kind words! While we can't eliminate all noise, please let us know if there's ever any excessive noise and we'll be happy to speak to any of your neighbors for you. Let us know if there's anything else we can help you with, and don't forget to stop in and say hi!

Thank you so much for your kind words! I'm sorry you had some issues when you moved in, but I'm glad we're getting those taken care of for you. Please let us know if there's anything else we can help you with in the future!

Thank you for your review, and welcome to Circa! We're so glad you're here, and it's great to hear you had a smooth move-in process! Please let us know if there's ever anything we can help you with, or if any issues or questions pop up as you get settled.

Thank you so much for your kind words! We love it here at Circa, but we are admittedly biased so we welcome all feedback from residents. Please let us know if there's ever anything we can help you with, and keep in mind we have a Resident Referral Program!

Thank you so much for taking the time to leave a review! We love it here at Circa, but we are admittedly biased so it's great to get feedback from residents! Please let us know if there's anything we can ever help you with, or if you have any requests for future events!

Thank you for taking the time to leave a review, though I'm sorry to hear you haven't been satisfied here at Circa. Living in downtown Indianapolis, there isn't too much we can do about the green space, but we did open an off-leash pet park last year so our residents with dogs could let their pets run around. We also make sure to plant flowers wherever possible to add as much green as we can. Unfortunately we did have a couple of instances of bikes being stolen, but we did take and are continuing to take steps to avoid that happening in the future. We determined that the bike problem most likely stemmed from residents opening common area doors to strangers in buildings where bikes were stored in the parking garage. We have reminded residents several times to not let anyone in they don't know, and we ourselves took some responsibility by planning a project to secure those areas better. We are putting up more walls as well as doors that can only be accessed by residents, and that project will be completed next week. Regarding the package room, to our knowledge that has always been usable. We do get quite a few packages delivered, and every once in a while a carrier will log a package incorrectly, but we have actively worked with those carriers to train their employees better and in our experience this has improved over time. Whenever we get word of a package being lost we work diligently to find where that package is. Please let us know if you still have any missing packages and we'll be happy to hunt them down for you. We inspect all fitness center machines regularly and any time we find a machine not working properly we immediately schedule a service call. To our knowledge, we've only had one machine problem this year which was nearly immediately rectified. If you know of any fitness equipment that isn't working properly please let us know immediately so we can get it fixed. Please let us know if you'd like to discuss any of this further.

Thank you so much for your thorough and honest review. We are always looking to improve and upgrade to ensure our residents are experiencing the service levels they deserve. Please let us know if there's anything we can help you with, or if you have any other suggestions on how we can improve, or what you want us to focus on more. Feel free to stop in at any time to say hi!

Thank you for taking the time to leave a review, though I'm sorry you had a poor experience. I spoke to the Community Manager, Tiffany, who is familiar with your situation. She will be going over it with her team to get all the details in case you'd like to discuss it with her, but she did say that the quote you received is most likely correct and we aren't able to do much about it as it is policy for a month-to-month lease. Regarding the shower door and dishwasher, we'd be happy to send a service associate up to fix any issues so you don't have to deal with them for the remainder of your lease. Again, if you'd like to talk about this further please let us know. You can stop by the office, give us a call at 317-964-0578, or email us at [email protected]

Thank you for your honest review. We appreciate hearing our residents' opinions and encourage transparency. I'm sorry to hear that you don't appreciate where we chose to place the off-leash dog park and I hope you'll still be able to enjoy the pool once it opens again for the season. We are proud to be a pet-friendly community and wanted to offer the dog park as a perk for our furry residents, and we felt that that location was the best option available. Please let us know if anyone seems to be abusing it, or not being the responsible pet owner we expect all our residents to be. If there's anything else we can help you with please don't hesitate to ask!