I have lived here since August 2015 and very much like the place. No, it does not offer a washer and dryer in your unit like some places and sometimes maintenance can get backed up. Also, it can be a bit of a hassle to get the office on the phone sometime but there are usually only 2 people who work in there with a about 108 units so I can see why. What I will say is Megan (I hope I am spelling it right) in the front office has always been really incredible. She's been very fair with me and always has a pleasant attitude. I would definitely recommend her for a raise! As far as location, I feel this is a prime area because you are 10 minutes from Broad Ripple, 15 minutes from downtown, and 20 minutes from Castleton. Not only are you pretty much in the middle of the city but it's in an area that is just beautiful to look at. The trees are just gorgeous to look at in the spring, summer, and fall! Plus this place is totally affordable for the amount of space you get.