Ivy Knoll Apartments
Resident • 2005 - 2007 Not Recommended
The old management staff was wonderful. This new one is horrible. During the snow storm, they didn't have the snow removal company come out until 2pm....on the second day; and all that really happened was three foot snowbanks behind your car and a barely passable strip on concrete they called a road. Additionally, the sidewalk weren't touch, and there were snowdrifts against the door. When my husband or I called the front office she said, "I know," and didn't offer to do anything. The maintenance staff is horrendous. You have to call three times to get them to come out and rarely do they fix it. Our dishwasher has broken three times and back up into the sink and smells up our entire apartment and yet they refuse to order us a new one. The people above us (we counted one day, over fifteen people stay in that apartment) constantly through their cigarettes and beer cans and bottles over there balcony and when we call about that we get "We have sent them a letter." Horrible. They also do nothing about people blaring rap music out of their cars until 2:30 in the morning. Can't wait for my lease to end.
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