Living here has been nothing but a nightmare. The maintenance, management, and the staff in the business office are all terrible. They have no respect for the residents. Once you sign your lease you are directed to call the business office for maintenance or questions, but they never answer or return phone calls. If they do, they have terrible attitudes and are of little to no help. I have left my name and phone number multiple times and requested to have a manager return my phone call. My neighbors above me have four adults and four children living in a two bedroom one bath. They also have relatives living in another apartment in the complex and they visit often. Needless to say they are extremely loud and rude. They drop trash on my patio every day and are loud all day and night. They hit my car with their vehicle doors. I cant even get a hold of anyone to complain. The apartment complex had someone spray paint my patio without notifying me and half of my patio furniture was covered in it. When I finally spoke to someone about that they told me how to clean it off. WTF!!?? I could go on all day about the nightmare experiences I have had at Lake Castleton Apartments. This place is a joke. Their signs say new management new experience. Their management still sucks. You can call the number for potential residents and someone will always answer . But if you call the business office nobody ever answers . Don't believe me? Give it a try.
Lake Castleton Apartments Manager08/08/2017
Thank you for taking the time to leave a review. We apologize for any and all negative experiences that you have encountered with our staff. Please give us a call at our corporate office to further discuss the issues you have been facing. Our goal is to exceed your expectations and we will work diligently to do so. 574.247.3200 ext. 182 Thank you!