I have lived here for over 2 years and my air conditioner has been broken for over a year. I have called over 30 times in the past year. Maintenance comes out acts like they are doing something and it never gets fixed. They put in a window unit last summer that is still there, so we have had one window unit for a 2br, 2 bath apt for the last 2 summers. When I re-signed my lease I was promised that I was on the list to have my unit replaced. I have called at least 7 times, talked to the manager in the business office in person and still nothing! I had my door kicked in a few months ago and money stolen out of my house and all they did was put metal over the broken locks so now my door doesn't stay closed and has to be locked all of the time. Absolutely horrible place. I pay 800.00 a month for this cheap and they have no grace period. The first day you are late it's a 80.00 fee!!! Ridiculous!! I will not be re-newing next year.
Lake Castleton Apartments Manager08/08/2017
Hello, thank you so much for taking the time to leave a review. We are truly sorry for this inconvenience. Lake Castleton has recently undergone new management. Our goal is to exceed our residents' expectations. Please call our leasing office 317-849-1111 so we can finally solve this issue and improve your experience with us at Lake Castleton. Thank you!