The staff was rude they are a rip off even though you sign a lease for a certain amount expect your monthly bill they send you to be at least $100 dollars more than what you signed in the lease. They are still sending me bills even though i moved out June 30th telling me my credit is in jeopardy. Only thing good about these apartments is the location. The bugs are horrible and they charge u to get rid of the termites and ants although they were there when u move in. Maintenance sucks I called and no one showed for a whole week saying that they were short staffed. Then when I called a week later someone finally came. He told me that the whole building was backed up and I was unable to use my toilet for two weeks downstairs. The best thing I've done was move away from this rip off. People were constantly moving out and each time maintenance would be next door to me past midnight working and blasting the radio so loud they didn't hear when I knocked on the door.
Lake Castleton Apartments Manager07/18/2018
Hello Lesley, thank you for taking the time to share your feedback with us. We are terribly sorry about your negative experience. We would like to learn more about your specific situation. Please give us a call at 844-963-8234. We look forward to speaking with you and making this right. Thank you for your patience.