Monon Park Apartments

5801 North Olney Street, Indianapolis, IN 46220
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Monon Park Apartments

5801 North Olney Street

Indianapolis, IN 46220

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 40 
Reviews and
156 
Resident Surveys
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4.3National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
4.1
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.3
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.4
Work Order
Our team's performance in responding to service requests.
73%RECOMMENDED
THIS PROPERTY
VS
74%CITY AVERAGE

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Monon Park Apartments Manager

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Verified Resident 673239 2017 - 2019 Not Recommended
Reviewed 08/04/2019
I pay $1200 a month and haven't been able to use the shower for months. They've been here over 5 times to fix it. It's beyond ridiculous and very difficult for my family. Fix the shower I am tired of being nice about it.
Monon Park Apartments Manager08/04/2019

We are so sorry to hear about the issues you've been having in our community and we hope we can take this opportunity to improve going forward. Our goal is to make each of our residents feel comfortable and happy in their apartment homes and we have certainly missed the mark here. Please contact us directly to ensure any outstanding issues are addressed.

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Verified Resident 662670 2019 Not Recommended
Reviewed 07/09/2019
Not great. We have had quite a few issues from moving day forward. We love the apartment itself as well as the community.However, the office staff is a whole other story entirely. It also seems if they have replaced some people working there and made it… See More
Monon Park Apartments Manager07/18/2019

Thank you for taking the time to write a review about us! We are happy to have you as our resident and please know you can reach out to us anytime and we will be happy to help. Welcome home!

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Resident 2019 Recommended
Reviewed 07/08/2019
I love Monon park. I have been a resident here for almost three years . Love that's it's quiet and everyone seems to be friendly . The only downfall is that my neighbor snores so loud I can hear him through my walls . I had… See More
Monon Park Apartments Manager07/18/2019

Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.

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Verified Resident 628164 1999 - 2019 Recommended
Reviewed 04/16/2019
I love the community I'm in some beautiful area to live in nice and quiet everything around me is accessible live close to the bus line and also live close to the Monon Trail. And I also enjoy how neighborly everyone is
Monon Park Apartments Manager04/23/2019

Thank you so much for you positive feedback. We are so happy you enjoy living with Monon Apartments. Please feel free to contact us with any questions that may arise.

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Verified Resident 557887 2018 Recommended
Reviewed 10/16/2018
They need to step up their communication skills, tremendously. The intern that assisted me in renting this place had no clue, didn't communicate and was rude at times. I understand they now have new management. I hope they communicate much better than they have thus far.… See More
Monon Park Apartments Manager10/17/2018

We appreciate your feedback, and are glad to see that you have had a positive experience overall worth rating us with 4/5 stars. We apologize if you were frustrated with our intern staff, and we genuinely appreciate the patience and understanding you demonstrated. We were excited to see our intern staff make huge strides in their professional growth during their time with us, but we will be more cautious to ensure all customers are receiving quality service at all times. If you have specific recommendations on ways we can improve our communications with you, we welcome this feedback! Please send your thoughts to [email protected] or request to meet with the Community Manager.

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Verified Resident 548278 2018 Recommended
Reviewed 09/27/2018
Monon Park has been a great place to live. I love the flexible lease options, and the staff and service is impeccable. I have never had any issues with maintenance or neighbors since I moved in nearly a year ago.
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Verified Resident 508490 2017 - 2018 Recommended
Reviewed 07/03/2018
I have really enjoyed my experience at Monon Park. It's a safe location, very convenient to everything. Another huge plus has been how prompt maintenance has been. We haven't had any major issues and all of our little issues are taken care of quickly.
Monon Park Apartments Manager07/09/2018

Thank you for your positive feedback! We are so happy to hear that your time with us has been great and that you have had a good experience with our maintenance staff. We work very hard to provide the best services that we can and are happy to hear that we're doing a good job. We hope you continue to enjoy our safe and central location and hope that you will reach out if there is anything else we can do for you.

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Verified Resident 508484 2018 Recommended
Reviewed 07/03/2018
The apartment was in good condition when I arrived, however there were ants in the kitchen and it took almost a week for them to get rid of them. Overall though, price is very worth the actual property
Monon Park Apartments Manager07/09/2018

Thank you for your feedback! We are so sorry to hear about the pest problem in your apartment, but are happy to hear that our pest control contractor services quickly cleared up the issue. Otherwise, we love hearing that you find your apartment in good condition and that our rates are meeting your expectations. If there is anything else we can do to continue providing excellent customer service for you, please reach out!

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Verified Resident 508277 2013 - 2018 Not Recommended
Reviewed 07/03/2018
They've raised my rent from $900 when I moved in to what would be $1400 if I renewed, while making zero improvements to the apartment. They treat repairs as renovations and use it as a justification to raise the rent. They will add fees you didn't… See More
Monon Park Apartments Manager07/09/2018

Thank you for taking the time to give us your feedback. We value every review we receive as it helps us understand how we can do better! We are concerned that you are displeased with the changed rates, but would appreciate the opportunity to discuss these changes with you directly as we currently don't have apartments in Monon Park for the rate mentioned. If there are any changes we can make to improve your experience with us, we would love to discuss these with you either in person at our office, or directly at [email protected]

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Verified Resident 492270 2018 Recommended
Reviewed 05/26/2018
Great staff! Older building, but very responsive to maintenance issues. We had a couple issues with the condition of the apartment when we moved in which were quickly addressed. We have loved the quiet community and the staff so far!
Monon Park Apartments Manager05/30/2018

Thank you for your review! We highly value our resident's feedback allowing us the opportunity to respond to all opportunities. Please continue to be in touch with us or complete our random anonymous surveys about your ongoing experiences with us so that we can constantly improve our resident services

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Verified Resident 472803 2018 Recommended
Reviewed 04/05/2018
Wanted to live in Broadriple and found a 3 bedroom apartment with great rent in an awesome area. Everything has gone smoothly so far. Really close to everything I could want and only a few minutes from downtown.
Monon Park Apartments Manager04/11/2018

We're so glad you've found this amazing community! We will do our part to ensure you continue enjoying calling Monon Park your home!

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Verified Resident 430639 2016 - 2017 Recommended
Reviewed 12/12/2017
Good, but there has been times when service comes in my apartment without notice and I can tell because things have been moved and not put back in place. Also they leave things behind. I also don't think I should pay for valet trash service and… See More
Monon Park Apartments Manager12/29/2017

Thank you for your review! We take residents home seriously, so if you are not notified of entry, please contact us immediately for details about the service. We are able to track and verify all apartment key access by time, employee, and photo documentation! Valet Living has played a fabulous role in keeping our community areas clean; however, we have regulated the program to ensure it is running smoothly. Most importantly, customer satisfaction is our priority so if we have other opportunities to improve, please reach out to us at [email protected] so we can continue making Monon Park a community you love calling your home!

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Verified Resident 389728 2017 Recommended
Reviewed 08/29/2017
This is a nice area to live in. Environment is family friendly. Close to schools, shopping and fitness facilities. Neighborhood is diverse. Broadripple is with in 3 miles for social activity. Close to the Monon trail as well. See More
Monon Park Apartments Manager08/31/2017

We're so glad you're enjoying the charming neighborhood of Monon Park! Please let our team know how we can get a 5-star rating for future services!

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Verified Resident 383923 1999 - 2019 Not Recommended
Reviewed 08/15/2017
I moved here when the complex was privately owned. I choose apartment living. I have put tons of my own money into my apartment as I fought, like other long-term tenants, continuing decline of the community and increase in pricing. Why did I stay this long?… See More
Monon Park Apartments Manager08/16/2017

Thank you so much for taking the time to tell us how you feel about us and giving us a positive review! We appreciate your long term residency and value you a great deal! We hope to continue to build on the positive relationship we have created with you. If you would like to meet with the community manager please contact us at [email protected] to schedule an appointment.

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Verified Resident 369312 2017 Recommended
Reviewed 07/12/2017
My apartment has been great so far. I've only been here for 2 months, but the apartment is very clean, the community is great- very safe, which was my top priority. My neighbors are pretty quiet, which I appreciate. I've only had one problem with my… See More
Monon Park Apartments Manager07/14/2017

We appreciate your comments! We're glad to hear that you're enjoying the Monon Place amenity access. Please continue to let us know if there's anything else we can do for you!

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Verified Resident 341770 2017 Recommended
Reviewed 05/08/2017
The community has been wonderful! We always get quick responses from staff members. Any issue we have had has been addressed. They are always finding ways to engage their residents in fun activities. Our neighbors are also great! I feel very safe living in this community.… See More
Monon Park Apartments Manager05/19/2017

Thank you so much for your review! We love that you are enjoying your new home and your neighbors! Please feel free to let us know if there is anything we can do for you to get that last star!

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Verified Resident 336206 2016 - 2017 Not Recommended
Reviewed 04/25/2017
Apartment has multiple problems. It takes multiple weeks to fix them, if they ever get fixed at all. Monon management is not helpful. We sent emails and met in person but they were not receptive toward our comments. Relatively decent price for the Indianapolis apartment market… See More
Monon Park Apartments Manager04/28/2017

We're so sorry to hear your negative experiences with delays in service! We have a fresh and dedicated service team, so if there is still anything outstanding, please let us know immediately. We want to correct what we can! Contact the manager directly at [email protected] or our management team can be reached at [email protected]

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Verified Resident 316892 2016 - 2017 Recommended
Reviewed 03/04/2017
Monon Park is an excellent place to live. I feel very secure living in this community. I previously lived at Monon Place and enjoyed my experience there as well. The staff is extremely helpful and responsive to resident needs or requests.
Monon Park Apartments Manager03/06/2017

Thank you for sharing this great review!

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Verified Resident 308798 2016 - 2017 Recommended
Reviewed 02/07/2017
Monon Park has enormous townhomes and is a part of a very relaxed community. It's close to everything: Broadripple, Glendale, Castleton and Keystone. It's also only 20 minutes to Fountain Square and downtown. Come and live here!
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Verified Resident 302153 2016 - 2017 Recommended
Reviewed 01/18/2017
So far so good. I don't like how the garbage dumpsters are too far away from my apartment. Please place a dumpster by our apartment complex. I have to drive my trash to the dumpster. Can someone put it closer?
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Verified Resident 264881 2016 Recommended
Reviewed 08/24/2016
I enjoy living in the complex, I have had a few problems within the apartment after moving in. It seems like i slowly notice small issues, when called about it is handled in a timely manner. The staff I have contacted for various reasons has always… See More
Monon Park Apartments Manager01/03/2017

Thank you for your feedback! We would love to know what we are able to do to improve our apartments to prevent those issues in the future. Feel free to contact the leasing office or email us at [email protected] We appreciate you taking time to rate us 4 stars!

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Verified Resident 239843 2016 Recommended
Reviewed 05/23/2016
Quiet area. Professional and quick responding office staff. Only had one experience with new maintenance people. Would recommend Monon Park Apartments hands down. I feel safe in this area. This area is literally minutes from a lot of shopping and entertainment.
Monon Park Apartments Manager08/19/2016

Thank you for your feedback! We are so happy that you love your new home! Please let us know if you need anything at [email protected] or 317-257-6425.

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Verified Resident 233361 2016 Recommended
Reviewed 04/25/2016
Process and communication with staff could be better, but the apartment is beautiful and in excellent condition. Love that the apartment is renovated with new appliances and the new bathrub. I am very pleased with this experience overall.
Monon Park Apartments Manager08/19/2016

Thank you so much for taking the time to provide feedback about our community. We are so happy to hear that you love your new apartment! We would love to sit down with you and discuss what aspects of our office communication we can improve on! Please feel free to contact us directly at [email protected] or 317-257-6425.

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Verified Resident 224646 2016 Recommended
Reviewed 03/18/2016
I absolutely love Monon Park. I have lived in my fair share of apartments, and this one is by far the best in all categories. I definitely recommend living here. I will definitely be signing up for another year once my lease is up. I have… See More
Monon Park Apartments Manager03/23/2016

Thanks for sharing your experience! We value our residents as top priority and are pleased to hear that we've achieved a smooth move in process! We hope you enjoy our monthly resident events so you can meet neighbors as well!

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Verified Resident 224719 2016 Recommended
Reviewed 03/18/2016
I have loved the place since i first saw it. Great floor plans, amenities, and neighborhood with all the stores within walking distance. I am in my second apartment within this complex, first a two bedroom, now in a three bed. Best. Idea. Ever. See More
Monon Park Apartments Manager03/23/2016

We appreciate your positive comments about our community and we're excited that you've chosen to continue staying with us!

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Features & Amenities

Parking

  • Covered Parking
  • Garage
  • Private Parking Area

General

  • Fitness Center
  • On-Site Maintenance
  • Pool

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    600

  • Available
    Avail.

    N/A

  • Model

    1 Bed 1 Bath

2 Bedrooms, 2 Bathrooms

  • Price

    $1,080 - $1,180

  • SQ. FT.

    1,564

  • Available
    Avail.

    1 Units

  • Model

    2 Bed 2 Bath

3 Bedrooms, 1.5 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,342

  • Available
    Avail.

    N/A

  • Model

    3 Bed 1.5 Bath

3 Bedrooms, 2.5 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,396

  • Available
    Avail.

    N/A

  • Model

    3 Bed 2.5 Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Monon Park Apartments, located at Kessler Blvd. and Olney St., is just minutes from Broad Ripple Village. Monon Park is a cozy community of only 48 apartment homes, located in a park-like neighborhood setting. Please visit our Leasing Office, located at Monon Place Apartments for more information (5934 Carvel Ave...Monon Park is just 2 miles west of Monon Place off of Kessler Blvd. and Carvel Ave.) We would LOVE to have you here!

Management Company: Buckingham Management, LLC

Office Hours Open Now!

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Monon Park Apartments

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