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Parc Bordeaux

3410 Rue Chanel, Indianapolis, IN 46227
(139 Reviews)
$475 - $775/mo

Reviews

(136)

3.5 rating

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139 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Shannon_F615

Resident 2020

8/11/2020

I just finished a one year rent here and I'm signed to do another 6 month rent. I'm in graduate school and they have been SO helpful. It is a great price especially since we get a pool, Zumba classes, and a mini gym Desiree was SUPER helpful (and deserves a raise). Jenny was also helpful and Kevin the maintenance guy is great to be around.

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    Ra85

    Resident 2020

    6/1/2020

    Something will break within the first month of you being here and it will probably take the one out of two months to get it fixed they answer in return phone calls only if they want I would rather get a prostate exam than recommend this place they also have mold so if you get this place open up the air conditioning unit and see if you have mold before you sign the contract

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      Resident 658742

      Verified Resident 2017 - 2019

      6/30/2019

      The last few months have been horrible new ppl have bought property and anytime I have a problem it take them forever to fix anything ! Going on two weeks with no air! It's 92 in my house and I'm told everyday someone will be here, no one shows up and calls aren't returned. Don't move here

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        Resident 656785

        Verified Resident 2018 - 2019

        6/25/2019

        Pulling into the complex showed well maintained grounds and the buildings were attractive. The tour showed an floor plan layout that was very adequate with large rooms and not the classic white on white decor but a modern very light gray of floors and carpet. The unit was ready shortly later to move into and maintance personal checked to see everything was working and no problems. My stay here has been peaceful, calm and enjoyable with the well maintained grounds of trees,shrubs and lawn care.

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          Resident 638914

          Verified Resident 2018 - 2019

          5/11/2019

          It's relatively safe. But people cars are frequently broken into. I moved in and had no AC for the first month and they didn't atempt to fix it until I threatened paying my rent. Then in the winter my heat was broken and the maintenance guy said he couldn't fix it because he was only allowed one hour so I sent a strongly worded email telling them to send him back. It was 0 outside. They sent him back, but I still had to go a night with no heat at 0 Degrees.

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            Resident 634816

            Verified Resident 2019

            5/3/2019

            The apartments are well-maintained, though a little dated despite renovation. The staff and maintenance are very good, when you can get ahold of them! They work with you to get your ideal apartment at the right price and listen well. Overall a good renting experience, but make sure to ask about their fees for transferring to a different apartment or ending your lease early; they're pretty hefty.

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              Bridorgan

              Resident 2019

              3/24/2019

              I currently live here now and it's ridiculous. When I first called to get my leasing information sorted out they told me they'd have an apt ready for me Dec 27 (I told them I ABSOLUTELY needed an apt for my 2 sons and I IMMEDIATELY) and they assured me they had one and that they'd have it ready dec 27 to move into. Dec 27th comes and I get here, they had NO CLUE, of what I was even talking about and told me they needed to call their manager, asked if I could wait a couple more days, we'll I was LIVID because I needed somewhere for my babies and I to live ASAP, so I told them never mind and that I'd find an apartment else where and left. I get about 2 minutes down the road and they call back saying they have an apt for me and that I can come check it out. So I turn around come check it out (which as long as it wasn't disgusting, I didn't care, I just wanted a place for my children and I to call home). Within 3 night of moving in, I have mice EVERYWHERE,… See More>
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                Resident 618145

                Verified Resident 2019

                3/21/2019

                Just moved in about 2 weeks ago and everything has been good so far. My neighbors are pretty quite, and I rarely hear people going up the stairs ( I live in a bottom unit) and office staff is nice. I had problem with my water heater, and the office responded to my request within 10 mins and I had it fixed within 20 minutes. Community seems pretty safe and quite. My transition here has been great so far,'and the size of my apartment is huge and the prices are good as well !

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                  Resident 617320

                  Verified Resident 2019

                  3/19/2019

                  Office people are nice but I often have a hard time reaching them whether it be because they have taken an extended break or just aren't available to answer the phones. When I do get ahold of them they are extremely helpful. Maintenance came out right away when i saw that my patio door wouldn't lock which made me happy. Apartment itself is huge for the price and I love the updated appliances. Laundry room DEFINITELY needs work. I don't feel comfortable washing my clothes in there. Overall, i am satisfied with where I am at.

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                    Resident 616237

                    Verified Resident 2018 - 2019

                    3/15/2019

                    My master bedroom has mice and several chewed holes that no one has done anything about for nearly two weeks. These living conditions are unacceptable and I should not have to live like this for any amount of money.

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                      Resident 615665

                      Verified Resident 2018 - 2019

                      3/14/2019

                      The Community is very welcoming peaceful friendly. We're very happy we chose to live here. If you need somewhere affordable and spacious Parc Bordeaux is the place to be. We'll definitely be signing a new lease

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                        Resident 611730

                        Verified Resident 2019

                        3/5/2019

                        the office staff was very nice and we worked well together. my apartment was not ready when I showed up. they were still removing and cleaning apartment after I had sign paperwork. maintenance still have a few things to take care of at this time.

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                          anonymous

                          Resident 2014 - 2019

                          1/19/2019

                          Living here is absolute hell. I've lived here since 2014 and it has gotten progressively worse, especially since Birge and Held bought the property. I've lived in multiple buildings in the complex. Despite having renovations, all of the buildings still have the original windows and those need to be tightly covered in the winter to avoid an excessive heating bill. They grow black mold any time of year. The basement apartments flood when it rains too much. In the ground level apartments, they flood too, but for no good reason. There is something seriously wrong with the plumbing in these places. When the laundry room floods (which is at least once a week because there are 10 people in the apartment next door that do laundry constantly), so does my apartment. IT COMES THROUGH THE WALLS through a drain meant for the AC condensation drip (which also overflows when it gets too hot in the summer). When the laundry room floods, my next door neighbor's bathtub won't drain. Birge and Held refuses to have this properly fixed, so everything in my 3 closets gets wet and ruined constantly. I've had to lay down tarps to keep my things from getting… See More>
                            Manager

                            1/21/2019

                            Parc Bordeaux
                            We are sorry to hear that Parc Bordeaux has fallen short of pleasing you as a resident. We would like the opportunity to make things right and we encourage you to visit or call the leasing office to discuss your situation in a little more detail. Have a great day! Sincerely, Parc Bordeaux Management Team
                            Review Author Icon

                            Resident 592833

                            Verified Resident 2018 - 2019

                            1/15/2019

                            Worst apartment complex I have ever lived in. At least you could get a hold of the office staff and receive service even on the Eastside of Indy better than here. And the hidden fees! Watch out! And forget about trying to reach the main corporate office. They dont even provide a phone number to contact them. I'm assuming due to all of the problems present that they dont want to have to deal with or hear. All they want to do is charge you all this money and throw in extra fees without explaining to you where they are coming from or why it was not told to you upon move in that you would have all these fees. I would have rather moved to a place off 21st and Post than here! Smh worst experience ever! I've NEVER been evicted or broken a lease. My rent is ALWAYS on time and I keep my apartment spotless and very upkept. Dont waste your money!

                              Manager

                              1/15/2019

                              Parc Bordeaux
                              We are sorry to hear that Parc Bordeaux has fallen short of pleasing you as a resident. We would like the opportunity to make things right and we encourage you to visit or call the leasing office to discuss your situation in a little more detail. Have a great day! Sincerely, Parc Bordeaux Management Team

                              Updated Review

                              Review Author Icon

                              Tori_S855

                              Resident 2018 - 2019

                              1/1/2019

                              Back in May my A/C went out & I called every day to get it fixed. They kept putting Freon on to reboot it but that would only last a couple hours & they had an actual a/c professional come to look & he told me that the whole unit needed replaced. That's 5 days after they had kept putting freon back on & this is the beginning of May. It was 90 degrees in my apartment for a month & a half. I had to call the board of health in JUNE to force them to fix it. In the meantime we had a window unit because it was not a living condition for anyone. I actually got sick from pollen getting in my system from the window being open for the window unit because they wouldn't fix it & the unit got my apartment down to about 78-80 which was better than 90. This was when the old manager Michelle was here & she didn't care how people lived. She ended up getting fired which was the best safety decision made by Birge & Held. Well at the same time, in April my water heater needed replaced &… See More>
                                Manager

                                1/14/2019

                                Parc Bordeaux
                                We are sorry to hear that Parc Bordeaux has fallen short of pleasing you as a resident. Thank you for being so patient and understanding. We hope we found a solution that worked for you and we wish you well in the future. Talk soon! Parc Bordeaux Management Team
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                                Resident 588135

                                Verified Resident 2016 - 2018

                                12/29/2018

                                Never had any real major issues with the apartment. The community is generally quiet . Easy access to the interstate and Southside shopping . Maintenance man are usually quick on maintenance requests .

                                  Manager

                                  12/31/2018

                                  Parc Bordeaux
                                  Thank you for your 4-Star review of Parc Bordeaux. We appreciate you taking the time to share your experiences as a valued tenant. Should you need anything anything in the future, please don't hesitate to reach out to us. Have a great day! Sincerely, Parc Bordeaux Management Team
                                  Review Author Icon

                                  anonymous

                                  Resident 2018

                                  12/6/2018

                                  I absolutely loved living here until we put in our 60 day notice that we will not be renewing our lease. Once we signed that paper they no longer give a crap about us. We didn't have a kitchen sink for two and a half weeks. The maintenance guy who came ended up being asked to leave our apartment because of his rudeness. Then the day before they finally fixed our sink it ended up flooding our kitchen, which ruined our microwave. Since the microwave was ours management told us to turn it into our renters insurance if we want it replaced... I'm sorry but why should I have to pay for what you broke? They know good and well that our renters insurance deductible is more than a microwave. Yes, I can go buy a new one but the point is, the apartment complex is at fault for the reason my things got broken, I should not be responsible for fixing it. They need to learn to make things right by their residents instead they are lazy, rude and cheap. Also, good luck getting them to answer a phone!

                                    Manager

                                    12/18/2018

                                    Parc Bordeaux
                                    We are sorry that you feel that your experiences here at Parc Bordeaux have been that of just 1-Star. If you would like to discuss this matter in a little more detail feel free to call or stop by the leasing office at your convenience. Sincerely, Parc Bordeaux Management Team
                                    Review Author Icon

                                    Resident 574907

                                    Verified Resident 2017 - 2018

                                    11/24/2018

                                    I love my space. It's very open and spacious. The bedroom size is great. Maintenance is attentive. The only problem that I struggle with is paying the rent costs with no option for washer/dryer in my unit.

                                      Manager

                                      11/26/2018

                                      Parc Bordeaux
                                      Thank you for your 5-Star review of Parc Bordeaux. We appreciate you taking the time to share your experiences as a valued tenant. Should you need anything anything in the future, please don't hesitate to reach out to us. Have a great day! Sincerely, Parc Bordeaux Management Team
                                      Review Author Icon

                                      Resident 565139

                                      Verified Resident 2018

                                      11/1/2018

                                      Poor! Would not recommend this place! Need more people like Jenny Dickey! At lease she seems to care! I don't like liars or changes made to a locked in contract! If things don't change within a few weeks, my lease will be dissolved!

                                        Manager

                                        11/1/2018

                                        Parc Bordeaux
                                        Hello, We are sorry to hear that Parc Bordeaux has fallen short of pleasing you. We would like an opportunity make things right. Please contact the leasing office and explain your situation so we can attempt to rectify it. Have a wonderful day! Sincerely, Parc Bordeaux Management Team
                                        Review Author Icon

                                        Resident 561252

                                        Verified Resident 2018

                                        10/23/2018

                                        Hasn't been as positive as expected, a lot of things haven't been fulfilled like they should have been. Timeliness and organization is defiantly less prevalent than it should be, if you want anything completed, allow at least three months, for even simple task.

                                          Manager

                                          10/26/2018

                                          Parc Bordeaux
                                          We are sorry to hear that Parc Bordeaux has fallen short of pleasing you as a resident. We would like the opportunity to make things right and we encourage you to visit or call the leasing office to discuss your situation in a little more detail. Have a great day! Sincerely, Parc Bordeaux Management Team
                                          Review Author Icon

                                          Resident 558696

                                          Verified Resident 2018

                                          10/17/2018

                                          Twice this summer I went without air, for a month each time. I notified trista and Michelle of the issues we were having and they couldn't even provide us an portable AC unit for a week and then additional 3 weeks we still had to wait for it to get fixed after we had a brand new AC unit installed in July. No one seemed to care we had gone without air for so long, after 2 & 1/2 week of no air I contacted Michelle to see if she was even aware it was not fixed yet. She had no idea, of you're the property manager you should probably have an exel spreadsheet to track your maintenance requests. No one ever called me back until the last week up until then I had to contact the office several times to get an update and most times no one knew what was going on. The unit itself is good for the price but the service is just unacceptable. If you decide to move in cross your fingers you don't have a maintenance request

                                            Manager

                                            10/18/2018

                                            Parc Bordeaux
                                            Hello, We are sorry to see that your experiences here at Parc Bordeaux have been that of just 1-Star because of maintenance issues. Please contact the leasing office and explain your situation so we can attempt to rectify it. Sincerely, Parc Bordeaux Management Team.
                                            Review Author Icon

                                            Resident 553162

                                            Verified Resident 2018

                                            10/9/2018

                                            Friendly and helpful staff- maintenance staff could be more helpful. Office workers are kind and seem genuinely to care about their residents and making sure you are happy and comfortable in your new home.

                                              Manager

                                              10/9/2018

                                              Parc Bordeaux
                                              Thank you for your 5-Star review of Parc Bordeaux. You are a valued tenant so your living experience is important to us. Your time is greatly appreciated and we look forward to hearing from you, should you need anything at all. Have a great day! Sincerely, Parc Bordeaux Management Team
                                              Review Author Icon

                                              Resident 544763

                                              Verified Resident 2018 - 2019

                                              5/21/2019

                                              I moved to this community because it was available immediately when I needed it. Although there still are several issues I have complained about that have not been addressed. Mainly the patio was complete mess and still is when I moved in. Mold growing on side of building in patio area and the patio is black. I have requested it be powerwashed before moving in and again recently. Still not done. Also the fence needs painted and I was told by previous office staff that I could paint it if I wanted to. And my patio sliding door if extremely difficult to open and the lock was repaired once but still doesn't work properly.

                                                Manager

                                                9/19/2018

                                                Parc Bordeaux
                                                Thank you for your review of Parc Bordeaux. We may have had a misunderstanding regarding these items that you brought to our attention previously. During our discussion we agreed to have the patio power washed and painted in the spring, which has already been scheduled. We have also arranged for mulch to be added behind your patio to further assist in improving the overall patio appearance. If you would like to further clarify the scheduling or approved items, please come by the leasing office. You are a valued resident so your living experience is important to us. Have a great day! Sincerely, Parc Bordeaux Management Team
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                                                Resident 541654

                                                Verified Resident 2017 - 2018

                                                9/11/2018

                                                Very poor communication abilities with office staff as well as irregular office hours make it frustrating. Maintenance issues take a long time to be resolved, along with poor communication on what actions are being made to resolve the problem.

                                                  Manager

                                                  9/11/2018

                                                  Parc Bordeaux
                                                  We are sorry to hear that Parc Bordeaux has fallen short of pleasing you as a resident. We would like the opportunity to make things right and we encourage you to visit or call the leasing office to discuss your situation in a little more detail. Have a great day! Sincerely, Parc Bordeaux Management Team
                                                  Review Author Icon

                                                  Resident 521114

                                                  Verified Resident 2018

                                                  8/1/2018

                                                  It's so lovely! Everything is great! The only problem is people leave their dog poop everywhere! I go to walk my dog and step in about 20 piles! The washer and dryer is a little expensive but that's reasonable. Maintenance was fast at fixing my problem!

                                                    Manager

                                                    8/1/2018

                                                    Parc Bordeaux
                                                    Hello! Thank you for your 4-Star review of Parc Bordeaux. We appreciate you taking the time to share your experiences as a valued resident. Should you need anything anything in the future, please don't hesitate to reach out to us. Have a great day! Sincerely, Parc Bordeaux Management Team

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

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                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Maximum 2 Pets per Apartment Refundable $150 Deposit, Non-Refundable $150 Fee, and Monthly $10 Pet Rent Fee Apply Per Pet Breed Restrictions: Doberman, Boxers, Chow-Chow, German Shepherd, Doberman Pinscher, Alaskan Malamute, Akita, Rottweiler, Pit Bull
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                                                    • Cats Allowed
                                                      Comments: Maximum 2 Pets per Apartment Refundable $150 Deposit, Non-Refundable $150 Fee, and Monthly $10 Pet Rent Fee Apply Per Pet Breed Restrictions: Doberman, Boxers, Chow-Chow, German Shepherd, Doberman Pinscher, Alaskan Malamute, Akita, Rottweiler, Pit Bull
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                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Gym
                                                    • Pool
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                                                    Leasing

                                                    Parc Bordeaux Apartments offers studio, one and two bedroom apartments for rent conveniently located close to I-465, I-65, University of Indianapolis, and I.U.P.U.I featuring some of the largest living spaces in Indianapolis. Monthly resident socials, unparalleled customer service, and a comprehensive amenity package contribute to a well-rounded lifestyle. Relax in the pool, play a game of basketball or tennis, break a sweat the 24 hour fitness center or enjoy free WiFi in the community clubhouse. Parc Bordeaux are a pet friendly community, welcoming both cats and dogs with only a few breed restrictions.
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                                                    Questions & Answers (1)

                                                    Jerika_P
                                                    Asked on: 01/16/2020
                                                    Q: Do you allow German shepherds ?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Comments: Maximum 2 Pets per Apartment Refundable $150 Deposit, Non-Refundable $150 Fee, and Monthly $10 Pet Rent Fee Apply Per Pet Breed Restrictions: Doberman, Boxers, Chow-Chow, German Shepherd, Doberman Pinscher, Alaskan Malamute, Akita, Rottweiler, Pit Bull
                                                    Cats Allowed
                                                    Comments: Maximum 2 Pets per Apartment Refundable $150 Deposit, Non-Refundable $150 Fee, and Monthly $10 Pet Rent Fee Apply Per Pet Breed Restrictions: Doberman, Boxers, Chow-Chow, German Shepherd, Doberman Pinscher, Alaskan Malamute, Akita, Rottweiler, Pit Bull
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

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                                                    Parc Bordeaux

                                                    July 2024

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                                                    Parc Bordeaux is an apartment in Indianapolis in zip code 46227. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $775. Nearby cities include Beech Grove, Speedway, Warren, Lawrence, and Whitestown.

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