Penrose on Mass Apartments
#2,275 #19 #64

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Penrose on Mass Apartments

530 Massachusetts Ave., Indianapolis, IN 46204
(831 Reviews & Surveys)
$1,101 - $6,682/mo
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Floor Plans & Pricing

Studio

Studio B Courtyard (shower/no balc/cy)

Studio, 1 Bath | 505 sq. ft.

$1,101 - $2,261

6 Available Units

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Studio A NJ/North Street (tub/no balc)

Studio, 1 Bath | 584 sq. ft.

$1,238 - $2,212

4 Available Units

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Studio Loft A Mass Ave Curtain Wall (shower/balc/mass)

Studio, 1 Bath | 592 sq. ft.

$1,701 - $2,655

1 Available Unit

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Studio Loft C Mass Ave Curtain Wall (tub/upper balc/mass)

Studio, 1 Bath | 997 sq. ft.

$2,198 - $3,671

1 Available Unit

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Studio C Courtyard (tub/split/no balc/cy)

Studio, 1 Bath | 589 sq. ft.

$1,310 - $1,360

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Studio A Courtyard (tub/no balc)

Studio, 1 Bath | 584 sq. ft.

$1,360 - $1,410

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Studio D Courtyard (shower/balc/cy)

Studio, 1 Bath | 688 sq. ft.

$1,570 - $1,620

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Studio E Mass Ave Curtain Wall (tub/split/lrg balc/mass)

Studio, 1 Bath | 743 sq. ft.

$1,900 - $1,950

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Studio Loft D Mass Ave Curtain Wall (tub/balc/mass)

Studio, 1 Bath | 972 sq. ft.

$2,190

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Studio Loft B Mass Ave Curtain Wall (shower/balc/mass)

Studio, 1 Bath | 975 sq. ft.

$2,220

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Studio Loft E Mass Ave Curtain Wall (tub/balc/mass)

Studio, 1 Bath | 936 sq. ft.

$2,250

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1 Bedroom

1BR/1B B Courtyard Balcony (tub/balc)

1 Bed, 1 Bath | 840 sq. ft.

$1,691 - $3,598

2 Available Units

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1BR/1B D NJ/North St Balcony (shower/balcony)

1 Bed, 1 Bath | 820 sq. ft.

$1,845 - $3,067

1 Available Unit

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1BR/1B A NJ/North St (tub/island/juliet)

1 Bed, 1 Bath | 842 sq. ft.

$1,899 - $3,144

1 Available Unit

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1BR/1B F Mass Ave Curtain Wall (shower/balc/mass)

1 Bed, 1 Bath | 797 sq. ft.

$1,945 - $3,684

1 Available Unit

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1BR/1B H Courtyard Balcony (shower/island/balc)

1 Bed, 1 Bath | 879 sq. ft.

$1,790 - $1,840

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1BR/1B A Courtyard Balcony (tub/island/balc)

1 Bed, 1 Bath | 842 sq. ft.

$1,790 - $1,840

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1BR/1B J Courtyard Balcony + Den (shower/balc)

1 Bed, 1 Bath | 879 sq. ft.

$1,830 - $1,880

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1BR/1B B NJ/North Street (tub/juliet)

1 Bed, 1 Bath | 840 sq. ft.

$1,850 - $1,900

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1BR/1B C NJ/North St Balcony (shower/island/balc)

1 Bed, 1 Bath | 798 sq. ft.

$1,870 - $1,970

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1BR/1B K Mass Ave Curtain Wall (shower/balc/mass)

1 Bed, 1 Bath | 777 sq. ft.

$1,940

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1BR/1B A Mass Ave Premium (tub/island/juliet)

1 Bed, 1 Bath | 842 sq. ft.

$1,960 - $2,010

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1BR/1B B Mass Ave Premium (tub/juliet)

1 Bed, 1 Bath | 840 sq. ft.

$1,960 - $2,010

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1BR/1B E Mass Ave Premium

1 Bed, 1 Bath | 989 sq. ft.

$1,970

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1BR Loft E Mass Ave Curtain Wall (tub/loft/mass)

1 Bed, 1 Bath | 1,175 sq. ft.

$2,310

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1BR/1.5B G Mass NE Corner Curtain (shower/balc/corner)

1 Bed, 1.5 Baths | 1,222 sq. ft.

$3,090

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1BR Loft G Mass Ave Curtain Wall (shower/corner/mass)

1 Bed, 1.5 Baths | 1,482 sq. ft.

$3,900

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2 Bedrooms

2BR/2B B NJ/North St. Balcony (tubs/island/balc)

2 Beds, 2 Baths | 1,188 sq. ft.

$1,885 - $3,817

2 Available Units

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2BR/2B A Mass Ave Premium (tubs/balc/mass)

2 Beds, 2 Baths | 1,210 sq. ft.

$2,006 - $3,738

2 Available Units

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2BR/2B E Mass Corner Curtain Media (corner/2 balc)

2 Beds, 2 Baths | 1,725 sq. ft.

$3,856 - $6,682

1 Available Unit

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2BR/2B F Mass Ave Curtain Wall (tubs/balc/mass)

2 Beds, 2 Baths | 1,182 sq. ft.

$2,820 - $2,870

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2BR/2B C NJ/North St Corner Premium (island/balc)

2 Beds, 2 Baths | 1,335 sq. ft.

$2,890 - $2,940

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2BR LOFT D (balc/corner/mass)

2 Beds, 2 Baths | 1,725 sq. ft.

$3,000

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2BR/2B D North St/Mass Corner Curtain (balc/corner)

2 Beds, 2 Baths | 1,465 sq. ft.

$3,500

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2BR LOFT E (penthouse/full corner balc/mass)

2 Beds, 2 Baths | 1,911 sq. ft.

$4,450

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.2

Grounds

4.6

Safety

4.6

Office Staff

4.9

Maintenance

4.8

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

16

Manager’s Review Engagement

A

Percentage of reviews responded to

93.75%

Manager’s Review Reply Time

B+

Average time to respond to reviews

6.06 days

View Community Timeline
View Community Timeline

Penrose on Mass Apartments Reviews

(85)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1230913

Verified Resident 2024

3/1/2024

Its a great place, always clean with an amazing smell. The leasing office is extremely helpful and friendly. They do their best so you can feel home as well as the maintenance team. One of the best and updated places to look for in Indy.

    Updated Review

    Review Author Icon

    Resident 1127964

    Verified Resident 2023 - 2024

    2/6/2024

    Great, friendly and professional staff! They go above and beyond to provide a lovely experience living here. The amenities have been great, from the workout room, the recreation room and the pool area.

      Manager

      2/6/2024

      Penrose on Mass Apartments
      Thank you so much for the kind words! We're so happy your experience has been great with us!! :)
      Review Author Icon

      Resident 1219118

      Verified Resident 2022 - 2024

      1/21/2024

      It all starts with the staff. They make this rental property feel like home. The maintenance department and office staff are all really close and do their best to take care of tenants as if it were their own family. The living space is otherworldly.… See More >
        Manager

        1/22/2024

        Penrose on Mass Apartments
        Thank you for your kind words! We're so happy you feel at home and you're enjoying living here at Penrose!! :)
        Review Author Icon

        Resident 1208777

        Verified Resident 2023

        12/15/2023

        So far I've had amazing experience living at Penrose on Mass. The leasing office staff is always super helpful with all of my questions and are super friendly. The maintenance is also really good - all of my maintenance requests are fulfilled immediately which I… See More >
          Manager

          12/15/2023

          Penrose on Mass Apartments
          We are so happy your experience here at Penrose is Amazing! We greatly appreciate your kind words!! :)

          Updated Review

          Review Author Icon

          Resident 1043050

          Verified Resident 2020 - 2023

          11/12/2023

          Great community with quick, courteous, and effective maintenance and office staff. Amenities look great and are always reliable. Office staff does a great job communicating with residents about any issues which rarely arise.

            Manager

            11/13/2023

            Penrose on Mass Apartments
            Thank you so much for taking the time to leave feedback, we greatly appreciate you!! :)
            Review Author Icon

            Resident 1177655

            Verified Resident 2023

            9/6/2023

            i just moved in a little over a week ago but i am absolutely loving my space and the community. management has been super helpful, respectful, and caring towards me and the other residents. i recommend this apartment complex to others looking for a great… See More >
              Manager

              9/7/2023

              Penrose on Mass Apartments
              Thank you so much for the kind words! We are so happy you're enjoying living here at Penrose and that you've recommended us!!! We appreciate you! :)
              Review Author Icon

              Resident 1175027

              Verified Resident 2022 - 2023

              8/29/2023

              Penrose on Mass Ave I'd the best apartment community to live in and be a part of in Indy. The staff, from maintenance to office, are phenomenal and responsive. They constantly go above and beyond for the J.C. Hart team member is approachable… See More >
              Manager

              8/29/2023

              Penrose on Mass Apartments
              Thank you so much for the wonderful feedback! We greatly appreciate you!! :)
              Review Author Icon

              Resident 1165537

              Verified Resident 2023

              8/1/2023

              Office staff was kind, went above and beyond to expediate the application / move-in process given the short notice! Apartment was well-presented upon initial inspection, and everyone in the community has been welcoming thus far.

                Manager

                8/3/2023

                Penrose on Mass Apartments
                We appreciate you taking the time to leave your feedback! We're so happy we could provide you with great service and welcome to the Penrose team!!! :)
                Review Author Icon

                Resident 1157844

                Verified Resident 2023

                7/9/2023

                The leasing staff are incredibly helpful and pleasant. I was moving from out of state but they keep me updated in a timely manner. Always willing to answer questions. The building feels safe, the community is walkable with many restaurant options, and the community spaces… See More >
                  Manager

                  8/3/2023

                  Penrose on Mass Apartments
                  Thank you for taking the time to leave feedback, we greatly appreciate it! :)
                  Review Author Icon

                  Resident 1157257

                  Verified Resident 2023

                  7/7/2023

                  This apartment has a great community feel to it because of events they host and their pool/common areas. You can also tell that other people live here, rather than most of the apartments being left empty.

                    Manager

                    7/7/2023

                    Penrose on Mass Apartments
                    Thank you for your feedback! We're so happy you're enjoying the Penrose community!! :)
                    Review Author Icon

                    Resident 1152028

                    Verified Resident 2022 - 2023

                    6/20/2023

                    The building feels safe, clean, and upscale in a great location. The management team organizes so many great events almost monthly to create a sense of community. Other residents are kind and welcoming, making taking advantage of shared spaces fun!

                      Manager

                      8/3/2023

                      Penrose on Mass Apartments
                      Thank you for your kind words! We're so happy you're enjoying living at Penrose and our events! More to come!! :)
                      Review Author Icon

                      Resident 1150954

                      Verified Resident 2022 - 2023

                      6/16/2023

                      The community begins with the staff here and they are above and beyond incredible. I felt at home the moment I met with the leasing office and the maintenance staff is extremely friendly and dependable.

                        Manager

                        6/19/2023

                        Penrose on Mass Apartments
                        Thank you so much for taking the time to leave feedback, we appreciate the kind words!! :)
                        Review Author Icon

                        Resident 1148759

                        Verified Resident 2021 - 2023

                        6/9/2023

                        The experience so far has been quite good. My only suggestion would be to find a better way to manage trash (many people leave their trash bin in the hallway, especially over the weekend, with resulting terrible smell). Also, the carpet and the floor near… See More >
                          Manager

                          6/12/2023

                          Penrose on Mass Apartments
                          We appreciate you taking the time to leave us feedback so we can improve, thank you!
                          Review Author Icon

                          Resident 1146618

                          Verified Resident 2021 - 2023

                          6/3/2023

                          I have always felt very safe at my apartment complex and any concerns that I have with maintenance or anything are always addressed in a timely manner. The monthly member events are also a fun addition!

                            Manager

                            6/12/2023

                            Penrose on Mass Apartments
                            Thank you so much for your kind words! We enjoy creating fun events for our residents!! :)
                            Review Author Icon

                            Resident 1134695

                            Verified Resident 2022 - 2023

                            4/25/2023

                            Super nice building, great staff who are immediately responsive to any issues. Prime location, basically can't beat it. Apartment community is nice, neighbors have all been courteous throughout, not too noisy

                              Manager

                              4/28/2023

                              Penrose on Mass Apartments
                              Thank you for your kind review, we greatly appreciate it!!
                              Review Author Icon

                              Resident 1130777

                              Verified Resident 2022 - 2023

                              4/12/2023

                              Best location with the best property management team in Indy! Prompt service requests from the maintenance team. I live right on Mass Ave on the 5th floor and although it can get noisy being in the heart of the city, it's worth it to have… See More >
                                Manager

                                4/17/2023

                                Penrose on Mass Apartments
                                Thank you so much for your feedback and kind words! We're glad you're enjoying the location of Penrose on Mass Ave!! :)
                                Review Author Icon

                                Resident 964816

                                Verified Resident 2022 - 2023

                                2/26/2023

                                I feel as if this community has a lot offered for residents. I feel as if for the price you pay, you get a lot of nice amenities. The apartments are also kept in great conditions, with maintanence staff being very helpful

                                  Manager

                                  2/27/2023

                                  Penrose on Mass Apartments
                                  Thank you so much for the kind words, we greatly appreciate it!! :)

                                  Updated Review

                                  Review Author Icon

                                  Resident 1036890

                                  Verified Resident 2022 - 2023

                                  2/14/2023

                                  Great location and staff. In the middle of everything downtown has to offer. Rent is reasonable and comparable to the downtown market. Nice pool and gym. Maintenance do a good job of keeping things running.

                                    Manager

                                    2/14/2023

                                    Penrose on Mass Apartments
                                    We appreciate the kind words! We love our maintenance team!! :)

                                    Updated Review

                                    Review Author Icon

                                    Resident 1006353

                                    Verified Resident 2022 - 2023

                                    2/5/2023

                                    Great location on Mass Ave, very easy to walk out to restaurants, shops, shows? Apartments are well maintained and feel new. Common area with pool, jacuzzi and barbecue are very nice to relax in the summer.

                                      Manager

                                      2/6/2023

                                      Penrose on Mass Apartments
                                      Thank you so much for taking the time to leave feedback! We greatly appreciate it!! :)
                                      Review Author Icon

                                      Resident 1105711

                                      Verified Resident 2022 - 2023

                                      1/25/2023

                                      Really good community and a very friendly staff. Never faced an issue whenever I had interactions with any of the staff members, they were always helpful and quick in replies. I love the events that are held here. I love the neighborhood and my apartment,… See More >
                                        Manager

                                        1/25/2023

                                        Penrose on Mass Apartments
                                        Thank you so much for leaving feedback, we greatly appreciate the kind words!! :)

                                        Updated Review

                                        Review Author Icon

                                        Resident 1045159

                                        Verified Resident 2022 - 2023

                                        1/21/2023

                                        The JC Hart team is always so helpful and supportive! They are quick to answer any questions. Whenever I have an issue or concern, it is fixed quickly. They are also so kind and never make me feel like I am a burden for asking… See More >
                                          Manager

                                          1/23/2023

                                          Penrose on Mass Apartments
                                          Thank you for sharing your experience, we greatly appreciate it! We're always happy to help! :)

                                          Updated Review

                                          Review Author Icon

                                          Resident 1002944

                                          Verified Resident 2022

                                          12/2/2022

                                          The Penrose community is in the convenient proximity to the several businesses and establishments that I frequently visit during my weekly routine. The staff at Penrose as also extremely friendly and handle all request with the upmost level of professionalism.

                                            Manager

                                            1/23/2023

                                            Penrose on Mass Apartments
                                            Thank you so much for your kind words! We greatly appreciate your feedback!

                                            Updated Review

                                            Review Author Icon

                                            Resident 1006359

                                            Verified Resident 2022

                                            11/13/2022

                                            Fantastic management team and customer service! I will definitely renew my lease. Great location, great amenities, great concierge service for our packages and deliveries. Very affordable considering it's in the heart of a popular neighborhood.

                                              Manager

                                              1/23/2023

                                              Penrose on Mass Apartments
                                              Thank you for your kind words! We're so happy you've decided to stay a part of the Penrose team!!
                                              Review Author Icon

                                              Resident 1084097

                                              Verified Resident 2022

                                              11/10/2022

                                              The facilities and apartments are kept up very well and the location is wonderful. In walking distance to tons of shops and restaurants. Staff are responsive and friendly. I really don't have anything negative to say I've had a great experience.

                                                Manager

                                                1/23/2023

                                                Penrose on Mass Apartments
                                                Thank you for taking the time to share you experience, we greatly appreciate it! :)
                                                Review Author Icon

                                                Resident 1059002

                                                Verified Resident 2021 - 2022

                                                8/26/2022

                                                Property management is responsive and courteous. The property is generally quiet, safe and clean. Hallways are generally unobstructed and tidy. Parking is at a higher price point, with no accommodations for overnight your visitors.

                                                  Manager

                                                  8/29/2022

                                                  Penrose on Mass Apartments
                                                  Thanks for taking the time to share your feedback! We greatly appreciate it!

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  J.C. Hart Company, Inc.

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Penrose on Mass Apartments Rated?
                                                  Based on 831 number of votes by renters, Penrose on Mass Apartments is currently rated 4.7 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Penrose on Mass Apartments?
                                                  Penrose on Mass Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Penrose on Mass Apartments is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Penrose on Mass Apartments?
                                                  Penrose on Mass Apartments is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Penrose on Mass Apartments?
                                                  Penrose on Mass Apartments is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Penrose on Mass Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Penrose on Mass Apartments?
                                                  Penrose on Mass Apartments is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 93.75% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 6.06 days to their community reviews in the past year.
                                                  Who manages Penrose on Mass Apartments?
                                                  J.C. Hart Company, Inc.
                                                  What is the pet policy at Penrose on Mass Apartments?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  1 Bed, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  Studio, 1 Bath

                                                  Contact Property

                                                  Penrose on Mass Apartments

                                                  March 2024

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                                                  Penrose on Mass Apartments is a 505 - 1,911 sq. ft. apartment in Indianapolis in zip code 46204. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,101 - $6,682. Nearby cities include Beech Grove, Speedway, Warren, Lawrence, and Whitestown.

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