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Retreat Northwest



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Resident 2005 Not Recommended
Reviewed 10/05/2005
let me start off by saying that my experience isn't everyone else's experience. with that said, i have gone through hell, and i've only been here for 2 months. when we moved in, the carpet was shot and the entire apartment was filthy. we delayed our actual move-in so that they could clean the apartment. they didn't. the next problem occurred with the dishwasher. we thought it would be a quick fix. weeks later, they still hadn't addressed the issue. my roommate went to the leasing office to see what the holdup was. the leasing office MANAGER told us that the leasing agent would have to handle our complaint. heaven forbid the leasing office manager actually MANAGE something! we asked for the corporate office phone number to complain and they told us THEY WOULDN'T GIVE IT TO US! what kind of "ish" is that? we are currently in our 3rd month of the lease. we are looking at taking legal action against pickwick in order to get out of our lease. this place preys on the fact the there are a lot of low-income, foreign residents who probably won't complain. i have a hard time paying $1000/month to be UNSATISFIED. and i didn't even mention that they continue to screw up our monthly billing statement charging us more than what our original agreement/lease says. this place is a joke!
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Retreat Northwest

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