River Ridge at Keystone
Resident · 2013 - 2014
My boyfriend and I moved to River Ridge last July and couldn't be happier with our choice. The management, office and maintenance staff are simply great! Every problem and/or question has always been handled with great professionalism no matter how big or small. It s definitely a huge relief especially when you move from a place with horrible management like we did. How an apartment handles work orders (to us) is very important. We had to put in a work order and made the request for one of us to be there because we have a dog and wanted to make sure he stayed out of the way. Due to the weather maintenance was unable to make it but we received a curtsy call from the office to let us know why and to reschedule. That is something I have NEVER experienced anywhere else. The curtsy call was GREATLY appreciated! It shows how much they care and respect our request to be home with our dog while maintenance was there. Also, with all the snow we have received this winter, they have worked hard to keep the parking lot and sidewalks clear by plowing and shoveling. It makes walking our dog and going to and from work a lot easier! Lastly, the grounds are really nice and well kept. The community is dog friendly and everyone seems to pick up after their dogs. There is also a lake nearby that is great to walk around. I would definitely recommend this place to my friends.