Review History for Drew_A284

Riverbend Apartments


Review Author Icon

Drew_A284

Resident ā€¢ 2017 - 2020

3/5/2020

This community use to be a great community, convenient because of the area and overall a nice scene. Over the years management has come and gone but unfortunately the newest manager ------- ----- is set to destroy the brand. Any issues that you are having concerning billing, maintenance etc., simply will not be resolved to satisfaction. The answer is constantly " I am not authorized", so basically there is nothing she can ever do to assist. Besides the unwillingness to help she has poor customer service skills and instills this behavior into her leasing agents. They are short, rude, sarcastic and overall nasty over email. I have been told several times that I can move out if I am unhappy. What kind of manager would even suggest that? That is only the words of someone with no skill and therefore her job title isnt sufficient. If you have been looking for a place to stay or a temporary home please keep looking! This is not what you want or what you deserve when you spend your hard earned money. I have been a resident for 3 years and have had the most issues within the last year when ------- arrived. Keep driving, do not stop by because it will be a mistake!

    Review 15 out of 406

    Share This Review

    Check Availability

    Riverbend Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review