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9250 Kungsholm Drive

Indianapolis, IN 46250



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Resident 2019 Recommended
Reviewed 07/31/2019
I like the floorplan of my apartment and the quiet, peaceful complex. There are great amenities like the fitness center, a nice pool, etc. I didn't have the smoothest experience moving in, and the assistant mgr Alex was extremely rude and told me that I should look for an apt elsewhere. However Michael was very helpful and pleasant and helped work out the issues with my new apartment. One downside to living here is the bugs... there are a TON of bugs that come into my apt because the apartments are in the woods. I have also had a work order in for my dryer being broken for almost 2 months and they still have not fixed it. I've called the office numerous times about this and they keep saying they will get to me but can't guarantee when. This is very upsetting because I pay extra to have a washer and dryer in my apt that I can't use.
Scandia Manager10/07/2019

Thank you for taking the time to provide your valuable feedback! We have to agree that our community offers spacious floor plans among beautiful wooded views while still being close to everything, although bugs can sometimes come with the territory. However, we do offer routine pest control service that can treat your home to keep the unwanted guests away! Just place a service request and we will add you to the next week of service. I would be happy to talk with you if there are any outstanding issues in your apartment that we have not yet taken care of. We apologize for any delays or issues with your experience thus far. Please feel free to contact me directly if you have any additional comments or suggestions on ways we could improve our service in the future. We strive to provide all residents with a positive living experience and I would love to know how we might continue to keep you as a resident for as long as possible! - [email protected] -Hannah

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