Southport Crossing

1451 E. Southport Road, Indianapolis, IN 46237
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ApartmentRatings Property Breakdown

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19%RECOMMENDED
THIS PROPERTY
VS
74%CITY AVERAGE

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Southport Crossing Manager

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Resident 2018 - 2019 Not Recommended
Reviewed 05/03/2019
This Place is A DUMP!! That's it that's all I've never seen a Townhome so poorly managed/taken care of. Talking about it was upgraded yeah right. And who ever said Estevan was very helpful and Abby that's a joke. I'm not going to right a novel… See More
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Resident 2018 - 2019 Not Recommended
Reviewed 01/30/2019
This place is a --------! DO NOT MOVE HERE!! The office staff and maintenance are incompetent and a joke. I would not recommend moving here to my worst enemy. This property is one of the worst around, poorly managed and the maintenance crew is one of… See More
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Aguti88 • Resident 2018 Recommended
Reviewed 08/08/2018
I must say since I moved here I have loved every bit of Southport Crossings. The neighborhood is quiet and clean. At first I did have issues with the old management, they didn't keep their word on most things but only wanted to move you in… See More
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Haley_M691 • Resident 2017 Not Recommended
Reviewed 12/28/2017
I moved in march 2017 first we were told multiple times our apartment was ready,when it was not. We were told via voice mail that I still have on my phone that they found mold under the carpets and we couldn't move in on time because… See More
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mikecc123 • Resident 2017 Not Recommended
Reviewed 07/05/2017
By far the most unorganized and unprofessional front office I've ever seen. This is not a place to live, this is a place for them to do business and charge you at every opportunity. The apartment we moved into had black mold on the ceiling in… See More
Southport Crossing Manager11/15/2017

Hello Mike, Thank-you for your review. I am very sorry to hear that your experience has not been a good one. I would really like to speak with you and see how we can improve. Please give me a call at my office at 317-783-2900 or send me an email at [email protected] Thanks, Debbie

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Resident 2017 Not Recommended
Reviewed 06/12/2017
Really they have the worst, rudest my UN friendly staff. Oh did i mention the robbing in the parking lot? And oh yeah 3 MURDERS in 1 month!!!! ---- THESE APTS!! SAVE YOUR MONEY AND GO ELSEWHERE
Southport Crossing Manager11/15/2017

Hello, Thank-you for your email. I do apologize that your experience has not been a good one. Unfortunately there were 2 incidents at the property where 2 good people did lose their lives. Our thoughts and prayers continue to be with them and their families. Both were very special people and are missed. We continue to work directly with the police department and certainly encourage all people to do so. Thanks, Ken

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Mcentirejordin • Prospective Resident Visited 2017 Recommended
Reviewed 05/01/2017
My family and I went in 4/30/2017 and we meet with Mary. Mary was so nice and VERY personable! Made us feel like we were already Tenants! (That helps a lot, We have viewed apartments that made me feel like I was on a job interview).… See More
Southport Crossing Manager11/15/2017

Hi Jordin, Thank-you so much for your comments on Mary and Angie. I will let them know how much you appreciated their help. Have a great week. Ken

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vshumaker • Resident 2013 - 2016 Not Recommended
Reviewed 12/19/2016
This is a horrible place to live. We had the wall in the shower collapsing from the time we moved in. The came several times to "fix" the collapsed area only for another area to collapse. When they finally did come to fix it after trying… See More
Southport Crossing Manager11/16/2017

Hello, Thank-you for your email. I am sorry to hear about your experience. I do appreciate your feedback. Thanks, Ken

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Resident 2016 Not Recommended
Reviewed 09/10/2016
I have lived here less than a year and it has had its ups and downs but I remained optimistic, because they have painted and done some other cosmetic work to make the place look better. Because of this my husband and I overlooked the cheap… See More
Southport Crossing Manager11/16/2017

Hello, Thank-you for your feedback. We did a tremendous amount of work at the community and greatly improved it from what it was in the past. I am not aware of any food business that will not deliver to the community. I do appreciate your comments. Thanks, Ken

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Kay_swag1234 • Resident 2012 - 2016 Not Recommended
Reviewed 08/08/2016
This is an extremely bad neighborhood. It is constantly day after day something bad happens. Such as apartment fires, people get shot, robbed, and their quart yards are horrifying. I have lived here with my mom for almost 6 years and she agrees. Their staff are… See More
Southport Crossing Manager11/16/2017

Kay, Thank-you for your comments. I am sorry to hear your experience was not good. I am not aware of any vehicles that park here that are not residents. We have a towing company that monitors the parking areas on a very regular basis and they do look for vehicles that have not moved, have expired plates or are in poor condition. These types of vehicles will be towed. While there have been a few unfortunate incidents, the Southport area prides itself in the low crime rate compared to most other areas in Indianapolis. We work directly with the police department and encourage all of our residents to report any crimes or odd behavior directly to the police department. Thanks, Ken

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Resident 2015 - 2016 Not Recommended
Reviewed 08/06/2016
They like to leave the office early so paying rent can be annoying cuz then you get late fees because they don't want to be there the full amount of time. Thanks Southport Crossing. I can't wait to get out of here. But I'm sure no… See More
Southport Crossing Manager11/16/2017

Hello, I am sorry to hear about your experience. We do have normal office hours and several ways to pay your rent including paying by credit card, mailing a check/money order, dropping it by the office, and doing direct withdrawal from your checking account. We also give a several day grace period until any fees are charged. Rent is due on the 1st of every month and no extra fees are charged for a few days per the lease agreement. Thanks, Ken

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cketron • Resident 2016 Not Recommended
Reviewed 06/20/2016
Have been without water for 2 days due to a broken toilet (not our fault) flooding the basement and electrical wiring. The walls are completely soggy and ready to collapse. Have called emergency maintenance and the office multiple times. They have done nothing but shut off… See More
Southport Crossing Manager11/16/2017

Hello, Thank-you for your comments. I am sorry to hear about your experience. We take emergencies like this very serious and work very hard to resolve any issues once we are notified. Our maintenance staff is on call 24-hours a day to address emergency situations. Thanks, Ken

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hsteinbrook • Prospective Resident Visited 2016 Not Recommended
Reviewed 03/23/2016
We looked here March 2016 to rent a townhome even though they were so nasty and trash on the outside we wanted to move from the northside and these seemed affordable for our first year. We have outstanding rental history and employment history. We got denied… See More
Southport Crossing Manager11/16/2017

Hello, Thank-you for your feedback. I am sorry to hear that your experience was not a good one. We now have an outstanding office staff who have all been with us for quite some time and our management has several decades of experience at the community. We have also completed a very large restoration project at the community and have improved it greatly. Thanks, Ken

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Awilson1017 • Resident 2014 - 2015 Not Recommended
Reviewed 07/12/2015
We are looking for a new place to live and to break our lease. My wife and i moved here from a rough neighborhood. I'd rather move back there. In the last 3 months our basement has had sewage back up twice. I can understand no… See More
Southport Crossing Manager11/16/2017

Hello, I am sorry to hear about your experience and the issue you had with your basement. I am not sure about the office phone not working as we have had the same number for several years. Perhaps there was some sort of outage at the time. We now offer preferred parking for our residents so they can choose a space close to their home if they would like. Thanks, Ken

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sk0465781 • Resident 2014 - 2015 Not Recommended
Reviewed 05/08/2015
The prices are good and the maintenance is fast, and the apartment is decent for the price. All the bad lies completely with the management. I have lived here 8 months and ------- (mgr) and ----- (office) were totally incompetent from the beginning. They tried to… See More
Southport Crossing Manager05/08/2015

Dear, Ms. Summers Alexandria White is a Certified Apartment Manager (CAM) through the National Apartment Association, and joined Tuscan Pointe's team after a 3-hour interview, background check and successful management post at other sites in Ohio and Indiana. Alexandria is an industry award winning Property Manager and more than qualified to manage the operations at Tuscan Pointe. You've discussed your issues with our Director of Operations, however; if you have other unresolved issues, please feel free to visit the office and Kory, Miranda or Alexandria will be happy to assist you.

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Resident 2013 - 2015 Not Recommended
Reviewed 05/04/2015
Watch out for this place! It will lure you in with good prices on apartments and a nice location close to a lot of businesses but you will soon find out that you didn't choose wisely. In addition they will do their best to screw you… See More
Southport Crossing Manager11/16/2017

Hello, I am sorry to hear about your experiences. Our intentions are certainly not to mislead anyone. When it comes to moving out, we do follow the lease and what it says about fees. We have a good neighbor policy in which we expect everyone to act appropriately while living at our community. If you see or hear inappropriate illegal acts, we certainly want you to call the police and we will work with them to solve the problem. As much as you, we do not want bad acts happening at our community. Thanks, Ken

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acoleman1981 • Resident 2011 - 2015 Recommended
Reviewed 03/16/2015
I have lived here for over 4 years and the community continues to get better. They are good about doing upgrades and maintenance is absolutely amazing.
Southport Crossing Manager04/03/2015

Our residents happiness is very important to us here at Tuscan Pointe. Thank you for your honest feedback and your kind words.

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christinaw7374 • Resident 1998 - 2015 Recommended
Reviewed 02/05/2015
I have lived in this community for 17 years now. During that time there have been several ups and downs. I have had good and bad experiences. For example, when basements flood there is really nothing for them to do. Before I moved in the previous… See More
Southport Crossing Manager04/03/2015

Christina thank you for your feedback your opinion is valued here at Tuscan Pointe. Please take the time to drop in the office and meet the manager and see if there is anything we can do to appease some of your complaints.

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Resident 1990 - 1992 Not Recommended
Reviewed 02/03/2015
I lived here as a child (1988-1992) and based on current ratings and a close friend who recently revisited the complex after decades away, it seems that management has changed and the name, but nothing else. It's the same HELL HOLE it was all those years… See More
Southport Crossing Manager11/16/2017

Hello, Thank-you for your feedback. While I have no knowledge of what happened decades ago, I certainly sympathize with your experiences. My company purchased this property in May of 2015. We have spent a tremendous amount of money in renovating this community and it looks so much better that it did previously to us purchasing it. We are currently renovating the apartments and they look so much better. We have a much more strict screening process for our new residents and we want good neighbors. Thanks, Ken

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gabeschleg • Resident 2014 - 2015 Not Recommended
Reviewed 02/03/2015
I started renting in the summer and it was ok, no problems. But once it started to get cold, the heat stopped working. So maintenance fixed it, and it worked for about two days then went out again. It has now gone out a total of… See More
Southport Crossing Manager02/04/2015

I'm sorry to hear that you're having problems with your heat. We are sending the maintenance supervisor over to your apartment this morning to check the work that has been done. Also, could you call the office and let us know of any pests that you may be seeing in your apartment. We have a pest control company that comes out every Friday and I have added you to our list for this Friday 2/6/15. Thank you for bringing this to our attention. We appreciate your residency and these issues will be taken care of. The Tuscan Pointe Management Team

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shirleyldenny • Resident 2011 - 2015 Not Recommended
Reviewed 02/02/2015
I have not gone to any pool parties
Southport Crossing Manager02/03/2015

I hope you are able to come out to the pool party this summer. They are always fun with Food, DJ, and GREAT prizes! If you could give the management team a call regarding anything that needs our attention. I see that you have a few issues that I would like to discuss with you. Hope to hear from you soon. Tuscan Pointe Management Team

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pixiesdaddy • Resident 2004 - 2015 Recommended
Reviewed 01/30/2015
I have been here 10 years and don't plan on moving. My only issue is that some residents park anywhere they want too. I have been blocked in several times.
Southport Crossing Manager02/03/2015

Thank you for sharing your positive experience at Tuscan Pointe Apartment Homes. We appreciate your residency and look forward to serving you for another 10 years! Please let the office know of any parking issue you are having so we can try to resolve it for you. Tuscan Pointe Management Team

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Resident 2012 - 2015 Not Recommended
Reviewed 01/28/2015
the apartment complex is decent. There have been thefts and the apartment manager is very rude most of the time. The maintenance staff is kind but most off what they do is Jerry rig things so they don't have to fix it properly or replace it.… See More
Southport Crossing Manager02/03/2015

I'm sorry to hear that your having problems with thefts. If you could give the office a call and give us your address we will be glad to make the courtesy officers aware of your issues that you have mentioned. Hope to hear from you soon.

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jtbrisard • Resident 2014 - 2015 Recommended
Reviewed 01/27/2015
We moved in in April of 2014. We moved here from Hammond In. because we had just lost the home we were renting due to the owner not paying the mortgage for 3 years and we couldn't find anything there. Our daughter has lived in Indy… See More
Southport Crossing Manager02/03/2015

Thank you for sharing your positive experience with us at Tuscan Pointe! We appreciate your residency and pride ourselves in great customer service. We love to hear that your move to Indy was a smooth one because as we all know moving can be hectic. Again, thank you for sharing! Tuscan Pointe Management Team

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Resident 2010 - 2015 Not Recommended
Reviewed 01/27/2015
Horrible place. I have always wondered why change property management group, if you are keeping the same hateful under qualified staff on site? Maintenence is a joke office ignores complaints. when you put in work orders and noone shows up they argue with you that it… See More
Southport Crossing Manager02/03/2015

I'm sorry to hear that your having problems in your townhome. If you could give the office a call and give us your address we will be glad to take care of your issues that you have mentioned. We strive to have all of your maintenance issues resolved in a timely manner. Hope to hear from you soon. Tuscan Pointe Management Team

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Features & Amenities

Laundry

  • Laundry Connections in Some Units
  • Laundry On-Site

Parking

  • Uncovered Parking

General

  • Community Center
  • Gym
  • Pool

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $758

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $730

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price

    $888

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,071

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2.5 Bathrooms

  • Price

    $1,144

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

3 Bedrooms, 3 Bathrooms

  • Price

    $1,231

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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Southport Crossing is an apartment in Indianapolis in zip code 46237. This community has a 1 - 3 bedroom, 1 - 3 bathroom, and is for rent for $730 - $1,231. Nearby cities include Whitestown, Beech Grove, Warren, Speedway, and Pike.

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Southport Crossing

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    Resident Photos (17)

    • (Resident photo uploaded on 07/27/2011) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 10/02/2009) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 09/03/2014) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 09/03/2014) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 09/03/2014) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
    • (Resident photo uploaded on 05/04/2015) Image of Southport Crossing in Indianapolis, IN
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