Review History for anonymous

Southport at Buck Creek


Review Author Icon

anonymous

Resident 2014

9/7/2014

We had to move quickly.They got us in in 4 days. That was about the only good thing that has come of moving in here. The 1 & ONLY reason we had to choose here was because they accepted our German Shepherd. I looked at reviews & decided to overlook them & give this hell hole a try. Worst mistake I could have ever made when it came down to living arrangements with a 2yr old & newborn. They didnt properly clean our apartment. The floors, bathrooms & cabinets were dirty. Cob webs everywhere. We did get new carpet but they just took register covers up & swept all dirt in them. The single pane windows which are 40+ yrs old might as well just not even be there you can hear outside as if your windows are open. You can also see outside through gaps in the window. Even with the air on 70 it still feels 90 upstairs. When we moved in maintenance had about 15 pages of things to come fix. The first couple times they were quick to come out. After that the past 2 times I waited a week & had to call then make a trip to the office & the property manager has an attitude. Patty is the only person in the office I would trust. They have came & sprayed for spiders 3 times & my townhouse still has many I find. I told them there was mold in the toilet tank & they told me it was moss. This place just has a musty smell all the time. No matter how much air freshener you use. The neighbors have 6 dogs & 10 people living in a 2 bd tnhm. I have so much to say but I think you get the point. THIS PLACE and ALL ITS STAFF SUCK! I been in apartments on 42nd & post that are nicer than these.
    Manager

    9/11/2014

    Southport at Buck Creek
    As you may be aware, Tuscan Pointe has new management as of July 1, 2014. While I cannot comment about your previous experience, I would be happy to help you with your issues if you would give us a call with your apartment address. Since M2 Property Group took over the management of Tuscan Pointe, we've added additional maintenance personnel and are staffed to take care of your needs. Please give us a call today at 317.783.2900 to discuss. Melisa Zorne

    Review 115 out of 189

    Share This Review

    Contact Property

    Southport at Buck Creek

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review