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hsteinbrook • Prospective Resident 2016 Not Recommended
Reviewed 03/23/2016
We looked here March 2016 to rent a townhome even though they were so nasty and trash on the outside we wanted to move from the northside and these seemed affordable for our first year. We have outstanding rental history and employment history. We got denied because of a misdemeanor that my boyfriend had from over 10 years ago when he was 18 years old for minor consumption. How ridiculous. They said no felonies and I asked about misdemeanors and they said no problem just to take our application fee. The leasing agents were so unbelievably rude. They just sat out smoking and ignoring us when we came to ask for our deposit back and ask why we were denied. They should not be working in ANY time of customer service with their terrible attitudes and trashy demeanors. The outside looks so bad, huge potholes, no street lights, apartments falling apart on the outside. SO GLAD WE DIDNT GET APPROVED BECAUSE I WOULD NEVER LIVE HERE OR RECOMMEND THESE FOR ANYONE. HIRE A NEW STAFF AND FIX YOUR STREETS!
Southport Crossing Manager11/16/2017

Hello, Thank-you for your feedback. I am sorry to hear that your experience was not a good one. We now have an outstanding office staff who have all been with us for quite some time and our management has several decades of experience at the community. We have also completed a very large restoration project at the community and have improved it greatly. Thanks, Ken

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