The Ambassador at Library Square
#2,346 #20 #63

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The Ambassador at Library Square

39 East 9th Street, Indianapolis, IN 46204
(74 Reviews)
$1,082 - $1,695/mo
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Move-In Specials

Receive Six Months Free Parking with select apartments! *Restrictions apply. Contact our team for full details.

Floor Plans & Pricing

1 Bedroom

James

1 Bed, 1 Bath | 632 sq. ft.

$1,101 - $1,646

4 Available Units

See Floor Plan Details

King

1 Bed, 1 Bath | 700 sq. ft.

$1,165 - $1,695

2 Available Units

See Floor Plan Details

O'Conner

1 Bed, 1 Bath | 606 sq. ft.

$1,082 - $1,622

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0 days

View Community Timeline
View Community Timeline

The Ambassador at Library Square Reviews

(71)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1126547

Verified Resident 2023

3/30/2023

Front office was very helpful with move in questions. No hidden fees or charges. Addressed any maintenance concerns very quickly! Very happy and excited to live in this community! Differently come tour this location!

    Manager

    3/30/2023

    The Ambassador at Library Square
    Thank you for taking the time to write a review about us! We are happy to have you as our resident and please know you can reach out to us anytime and we will be happy to help. Welcome home!
    Review Author Icon

    Resident 1087827

    Verified Resident 2022

    11/22/2022

    Things break often, maintenance fixes them quickly but never tells you what they did. Building smells of weed most days & is not kept clean. Impossible to get ahold of leasing office when issues arise. Decent view from apartment.

      Manager

      11/28/2022

      The Ambassador at Library Square
      We appreciate you taking the time to leave us a review. Our team has streamlined maintenance updates and recently moved to paperless communication. All work order updates should be able to be seen on your online resident portal under “Maintenance,” with active notes under “Request History.” If you are experiencing issues with receiving updates on your work order status on your online portal, we encourage you to reach out to our team directly to have a conversation to help correct this. Our team can be reached best via phone at (833) 611-6797 or via email at theambassadorliving@aptleasing.info.
      Review Author Icon

      anonymous

      Resident 2021 - 2022

      11/6/2022

      Great apartment but not great customer service

      I love my apartment, the exposed brick walls, the soft yellow paint, and the faux wood floors. I have an amazing view and there is a lot in close proximity. The exercise room and rooftop terrace are added bonuses that send the value through the… See More >
      Manager

      11/11/2022

      The Ambassador at Library Square
      Thank you for taking the time to share this feedback. We are extremely concerned with your experience and would love the opportunity to connect with you in person. Our property manager has emailed you requesting a time to meet that works best for your schedule. We very much look forward to addressing any concerns you may have and improving your overall experience with The Ambassador at Library Square.

      Updated Review

      Review Author Icon

      Resident 1056782

      Verified Resident 2022

      10/22/2022

      This is a great community to live in. The buildings and facilities are very nice and include a good gym and a courtyard. One of my favorite things about the units is the high quality washer and dryers.

        Manager

        10/23/2022

        The Ambassador at Library Square
        Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.

        Updated Review

        Review Author Icon

        Resident 694114

        Verified Resident 2019 - 2022

        6/28/2022

        Excellent location within walking distance to Mass Ave and other areas of downtown. Feels about as safe in the surrounding areas as all parts of downtown do; you just have to be aware. The locked doors/key fob access of the building is nice for security… See More >
          Manager

          6/28/2022

          The Ambassador at Library Square
          Thank you for taking the time to share your thoughts about The Ambassador at Library Square! We would love to have the opportunity to connect with you directly about any issues you may be having. If we can connect on areas we've fallen short, we can make changes to better ourselves. Please contact us at your convenience to chat.
          Review Author Icon

          Resident 968208

          Verified Resident 2021

          11/6/2021

          I like it. to describe the place, I will use two words "Calm" & "Peaceful" for the community. I could have said, I am happy with the place if there was no issues the moment we stepped in. Issues: No Elevator, Non-functioning Washer & Dryer,… See More >
            Manager

            11/7/2021

            The Ambassador at Library Square
            Thank you for taking the time to share your thoughts about The Ambassador at Library Square! We would love to have the opportunity to connect with you directly about any issues you may be having. If we can connect on areas we've fallen short, we can make changes to better ourselves. Please contact us at your convenience to chat.
            Review Author Icon

            Resident 963695

            Verified Resident 2021

            10/22/2021

            I would advise your sales staff to check the in and out of the garage because my first weekend here i had to get security to let me in and out and this is not fair to them or to me. This question #4 is… See More >
              Manager

              10/25/2021

              The Ambassador at Library Square
              Thank you for taking the time to share your thoughts about The Ambassador at Library Square! We would love to have the opportunity to connect with you directly about any issues you may be having. If we can connect on areas we've fallen short, we can make changes to better ourselves. Please contact us at your convenience to chat.
              Review Author Icon

              Resident 944713

              Verified Resident 2018 - 2021

              8/28/2021

              Good sized space for one person. Overall good quality appliances and such. Convenient location in downtown Indy and has convenient access to other apartment properties for small gym, etc. Walls can be a bit thin at times. Also depending on unit closet space is pretty… See More >
                Manager

                8/29/2021

                The Ambassador at Library Square
                Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
                Review Author Icon

                Resident 917363

                Verified Resident 2021

                6/15/2021

                The staff is very friendly, the apartments are very nice, and the amenities are great. The washer in dryer in the units is really what sold me on the ones I picked. And for being downtown, they are relatively affordable. I am really happy with… See More >
                  Manager

                  6/15/2021

                  The Ambassador at Library Square
                  Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
                  Review Author Icon

                  Resident 908635

                  Verified Resident 2020 - 2021

                  5/26/2021

                  My overall experience has been phenomenal. I have not had any issues related to my living experience. From top to bottom, the staff are responsive and professional. The facilities are clean and accommodating.

                    Manager

                    5/27/2021

                    The Ambassador at Library Square
                    Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
                    Review Author Icon

                    Resident 902727

                    Verified Resident 2021

                    5/11/2021

                    I love the convenience of walking everywhere. The views. The building is so old!!! its so cool! the hallways give me shining vibes. exposed brick! comes w washer and dryer and internet and cable which is how i justified tne price.

                    Manager

                    5/11/2021

                    The Ambassador at Library Square
                    Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
                    Review Author Icon

                    Resident 891989

                    Verified Resident 2018 - 2021

                    4/11/2021

                    Not good. I've had to have my floor ripped up because something broke and flooded and it never was fixed right so now there is a weird dip in my floor. My ceiling has developed a massive leak several times. The elevator goes out for… See More >
                      Manager

                      4/12/2021

                      The Ambassador at Library Square
                      Hello, We want you to know that we do care about you and all our residents. We are sorry to hear that the leaks were not resolved quickly or correctly. With historical buildings, it sometimes takes longer to find qualified vendors for certain projects. If you would like a spare key, we are more than happy to accommodate. To ensure the building remains a secured entry, we do not issue keys to anyone other than the leaseholder(s). Closing amenities was a decision based on CDC recommendations due to the COVID-19 pandemic. We are happy to announce that all our amenities are now open again with social distancing in mind. If you would like to give us a call or email us with your name and apartment number, we will be happy to have our maintenance supervisor personally look at any unresolved issues. We are thankful you are a resident and would like the opportunity to have these issued resolved for you.
                      Review Author Icon

                      Resident 881107

                      Verified Resident 2021

                      3/9/2021

                      I have had a few fixes here and there in my place when I first moved in and the Maintenance team with Buckingham Companies has been extremely prompt and helpful getting my requests done. Longest I have had to wait for a request is a… See More >
                        Manager

                        3/10/2021

                        The Ambassador at Library Square
                        Thank you for your feedback! We are pleased to hear you are happy with a recent experience with our maintenance team. We strive to provide the highest level of service to you and your home. Should you need anything in the future, please don’t hesitate to reach out.

                        Updated Review

                        Review Author Icon

                        Resident 554946

                        Verified Resident 2018 - 2021

                        3/2/2021

                        Paige and Angel are good managers. We had a girl named Debbie from 2019-2020 and place went downhill. Many people moved out because building repairs were not done and the landscaping was a mess. She didn't return calls or claimed not to have received emails.

                          Manager

                          3/2/2021

                          The Ambassador at Library Square
                          Thank you for taking the time to share your thoughts about The Ambassador at Library Square! We would love to have the opportunity to connect with you directly about any issues you may be having. If we can connect on areas we've fallen short, we can make changes to better ourselves. Please contact us at your convenience to chat.
                          Review Author Icon

                          Resident 867502

                          Verified Resident 2020 - 2021

                          1/26/2021

                          I like the community a lot, it feels very homie. I'm very close to all kinds of things and have a great view from my apartment. The building could use s little updating but other wise it is very nice.

                            Manager

                            1/26/2021

                            The Ambassador at Library Square
                            Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
                            Review Author Icon

                            Resident 794191

                            Verified Resident 2019 - 2020

                            7/21/2020

                            I have loved being at The Ambassador. The apartments are great. Exposed brick gives a great aesthetic. Maintenance responds quickly and fixes any issues without hassle. Secure building. Great amenities gym, study area, coffee station, gas grills, outdoor courtyard with beautiful artwork and sunshade.

                              Manager

                              7/21/2020

                              The Ambassador at Library Square
                              Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
                              Review Author Icon

                              Resident 777643

                              Verified Resident 2020

                              6/9/2020

                              The surrounding community areas are nice. The parking garage is not attached to my building, I have to go outside to get back into my building. Since COVID is still happening I haven't been able to scout local businesses that I'd like to shop or… See More >
                                Manager

                                6/9/2020

                                The Ambassador at Library Square
                                Thank you for taking the time to write a review about us! We are happy to have you as our resident and please know you can reach out to us anytime and we will be happy to help. Welcome home!
                                Review Author Icon

                                Resident 774780

                                Verified Resident 2018 - 2020

                                6/2/2020

                                I love living in the Ambassador. The apartment is very clean and the staff, both at the office and maintenance, are extremely nice and helpful. Although it is close to downtown, there is not a lot of noise at night.

                                  Manager

                                  6/2/2020

                                  The Ambassador at Library Square
                                  Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
                                  Review Author Icon

                                  Resident 768226

                                  Verified Resident 2020

                                  5/12/2020

                                  Just moved in. The experience was very smooth and the apartment was in great condition. Parking in the library garage is very convenient and the location is great. Due to COVID I am unable to comment on the community amenities, but overall they seem to… See More >
                                    Manager

                                    5/12/2020

                                    The Ambassador at Library Square
                                    Thank you for taking the time to write a review about us! We are happy to have you as our resident and please know you can reach out to us anytime and we will be happy to help. Welcome home!
                                    Review Author Icon

                                    Resident 734131

                                    Verified Resident 2019 - 2020

                                    1/7/2020

                                    It is going extremely well. have not had any problems with any of my neighbors. Everything I need is within 10 minutes away and i absolutely LOVE that this property is dog friendly! best place i have ever lived

                                      Manager

                                      1/7/2020

                                      The Ambassador at Library Square
                                      Thank you so much for the positive review! We are happy to see you've been pleased with our beautiful community so far. If you have any needs to make your time with us here even better, please feel free to contact us directly and we would be happy to assist.
                                      Review Author Icon

                                      Resident

                                      Resident 2019

                                      9/10/2019

                                      I've only been at this community for just under two weeks. But this community was easy to find, including with all the pertinent information I needed. This has made my decision to move here, and live here a very easy choice to make.

                                        Manager

                                        9/10/2019

                                        The Ambassador at Library Square
                                        Thank you for taking the time to write a review about us! We are happy to have you as our resident and please know you can reach out to us anytime and we will be happy to help. Welcome home!
                                        Review Author Icon

                                        Resident 580365

                                        Verified Resident 2018

                                        12/6/2018

                                        I have only been living in the Ambassador for about 4 months now, but am very happy with it. I love my apartment and the view I have. I'm very close to many things, right next door to the library, 15 min walk from downtown… See More >
                                          Manager

                                          12/12/2018

                                          The Ambassador at Library Square
                                          Thank you so much for taking the time to give us a positive review. We are so glad that you decided to move into the Ambassador. It is such a pleasure to work with you and provide you with a clean, charming home in the perfect location! If you need anything in the future, please do not hesitate to reach out to us.
                                          Review Author Icon

                                          Resident 551448

                                          Verified Resident 2018

                                          10/4/2018

                                          Friendly staff and easy application portal/rent payment portal. The leasing office was responsive and helpful regarding tours, move-in and making sure I had everything needed for my first day. The apartment was ready/clean for me to move in.

                                            Manager

                                            10/8/2018

                                            The Ambassador at Library Square
                                            We are so happy to hear that you had a great move in experience at The Ambassador! We hope you are continuing to enjoy your home. If there is anything we can do to improve, please don't hesitate to reach out to us at info@librarysquareindy.com or (317) 634-5555!
                                            Review Author Icon

                                            Resident 547495

                                            Verified Resident 2018 - 2019

                                            4/30/2019

                                            Really lovely - staff is prompt and helpful and maintenance goes way above and beyond to make sure I'm comfortable. It's great to be walking distance to all of downtown Indy or to hop over to the Congress to enjoy a rooftop and grill. Pretty… See More >
                                              Manager

                                              10/1/2018

                                              The Ambassador at Library Square
                                              Even though you've only lived with us for a short amount of time, thank you so much for taking time out of your day to provide us with your feedback. We will continue to be as accommodating as possible, and we will take care of any issues that may pop up in the future. We're so happy that you chose The Ambassador at Library Square as your new home! If there is anything that you need in the future, please do not hesitate to reach out to us directly at info@librarysquareindy.com.
                                              Review Author Icon

                                              Resident 498402

                                              Verified Resident 2018

                                              6/10/2018

                                              My experience so far at The Ambassador @ Library Square has been fantastic! I can't say enough about how amazing Paige Walker is (though all of the staff seem pretty awesome)! She has to be one of the most friendly and fun property managers that… See More >
                                                Manager

                                                8/3/2018

                                                The Ambassador at Library Square
                                                Thank you for all of your kind works! We can't express how happy it makes us to see our residents so pleased with our hard work to ensure your new home is everything you are looking for! It has been an extreme pleasure working with you, and we're so excited that you're loving your home at The Ambassador at Library Square! Continue to reach out if you need anything at all and we hope you enjoy exploring all that downtown Indy has to offer!

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer
                                                Parking
                                                • Covered Unattached Parking Available
                                                • Street Parking Available
                                                Pets
                                                • Cats Allowed
                                                  Restrictions: Breed restrictions apply; please contact us for more information.
                                                  Less Info
                                                  More Info
                                                • Dogs Allowed
                                                  Restrictions: Breed restrictions apply; please contact us for more information.
                                                  Less Info
                                                  More Info
                                                Other
                                                • 24-Hour Courtesy Officer
                                                • Air Conditioner
                                                • Brick Accent Walls
                                                • Brushed Nickel Fixtures and Faucets
                                                • Business Center
                                                • Carpet in Bedrooms
                                                • Digital Thermostats
                                                • DishWasher
                                                • Disposal
                                                • Elevator
                                                • Gated Access
                                                • High Ceilings
                                                • Historic Community
                                                • Microwave
                                                • On-Site Maintenance
                                                • Pet-Friendly Community
                                                • Premium Flooring
                                                • Recycling Program
                                                • Refrigerator
                                                • Resident Perks Program
                                                • Short Term Lease Available
                                                • Two Tone Contemporary Paint Schemes
                                                • Window Coverings
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                                                Leasing

                                                The Ambassador at Library Square offers one bedroom apartment homes and is located on the corner of 9th and Pennsylvania. The Ambassador offers historic charm with modern features and amenities. Each home offers exposed brick accent walls, a washer and dryer, and rent includes internet and cable. Contact us to check for availability or schedule an appointment today!
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Buckingham Companies

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                                                Questions & Answers (1)

                                                Abdullah_A916
                                                Asked on: 12/16/2017
                                                Q: Hi, I am Abdullah, I would like to ask you about apartment I am looking for 2 bed r , 2 bathroom I want to know the price and if you have any chance to inform me how much space is this ? Thank you Abdullah Alhamad
                                                Manager

                                                12/22/2017

                                                The Ambassador at Library Square
                                                A: Hi Abdullah, Good morning! I'm sincerely sorry for our delayed response. I did not receive an email notification with your message and just saw it when I logged in this morning. We only have one bedroom apartments in the Ambassador, however we have two bedroom apartments available within the Plaza which is right across the street from the Ambassador. When is your target move in date? Please call us at or email us at so we can continue this conversation. Have a great day! Kind Regards, Paige Walker Community Manager

                                                Frequently Asked

                                                How is The Ambassador at Library Square Rated?
                                                Based on 74 number of votes by renters, The Ambassador at Library Square is currently rated 4.3 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at The Ambassador at Library Square?
                                                The Ambassador at Library Square is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                The Ambassador at Library Square is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at The Ambassador at Library Square?
                                                The Ambassador at Library Square is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is The Ambassador at Library Square?
                                                The Ambassador at Library Square is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                The Ambassador at Library Square is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at The Ambassador at Library Square?
                                                The Ambassador at Library Square is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 0 days to their community reviews in the past year.
                                                Who manages The Ambassador at Library Square?
                                                Buckingham Companies
                                                What is the pet policy at The Ambassador at Library Square?
                                                Cats Allowed
                                                Restrictions: Breed restrictions apply; please contact us for more information.
                                                Dogs Allowed
                                                Restrictions: Breed restrictions apply; please contact us for more information.
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                What is the move-in special?
                                                Receive Six Months Free Parking with select apartments! *Restrictions apply. Contact our team for full details.

                                                Check Availability

                                                The Ambassador at Library Square

                                                February 2024

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                                                The Ambassador at Library Square is a 606 - 700 sq. ft. apartment in Indianapolis in zip code 46204. This community has a 1 Bed, 1 Bath, and is for rent for $1,082 - $1,695. Nearby cities include Beech Grove, Speedway, Warren, Lawrence, and Whitestown.

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