| Number of reviews in the past 365 days | 2 |
| Percentage of reviews responded to | 0% |
| Average time to respond to reviews | N/A |
The Aura Apartments
3035 West 39th Street, Indianapolis, IN 46228
3035 West 39th Street, Indianapolis, IN 46228
Floor Plans
- $837
- $956
- $1,070
- $1,331
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The Aura Apartments
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (34 Reviews)
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Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/16/2020
When the previous management company was here she was very professional the new lady Laura is very funny acting and forgets a lot of things. The place has went down extremely because now they will let anyone move in. Residents are nasty and throw trash all… See More
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Resident • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2020
This is a BIG MESS over here. Today is 2/2/2020. And NO ONE IN MY building has had hot water all day you called the office there is a message with a number for our maintenance men but I guess they took the day off today… See More
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Resident • 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/27/2017
I have lived here for the past couple years and things are really looking up. You can tell that the staff really care about the people who live here. The location is close to everything I could need and want! See More
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The Aura Apartments Manager
05/03/2019
Thanks for the feedback! We're so glad to hear that you've seen an improvement in your living experience at the community. Please don't hesitate to reach out to us should you need anything!
Resident • 2012 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/06/2016
When I first moved here I enjoyed it and the staff was attentive. Now that there is new office staff things have really went south. I left my last apartment because the maintenance was horrible, now these apartments have turned out to be just as bad.… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
Resident • 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/17/2016
I loved living here but due to a new job I had to move out of state. Work order were always completed in a timely manner and the office staff was always extremely helpful and quick to return phone calls. The construction that is going on… See More
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The Aura Apartments Manager
05/03/2019
Thanks for your feedback, we so appreciate it!
Resident • 2012 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/14/2016
I have lived at Courtyards at Kessler since 2012. The staff was never stable and I always saw a different person for almost a year from the time I moved in until they had a stable manager in 2013 always stayed on top of everything. VanRooy… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
Resident • 2010 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/14/2015
The complex was taking a turn for the worst in the early spring; however, things have really improved. I love that it is close to downtown but it is still quiet and cozy. The office is quick to call back if there are any problems. See More
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The Aura Apartments Manager
05/03/2019
Thanks for your feedback, we so appreciate it!
Resident • 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/21/2015
The complex seems to be falling apart completely. Walls in units are cracked all along the ceilings. Repairs tend to always be completed half ---. There is a broken section of the sidewalk by everyone's mailboxes that has been torn up since this winter when the… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
Prospective Resident • Visited 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/02/2015
I wouldn't move there because the Apartment Manager is having affair with my boyfriend who lives there. See More
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Resident • 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/22/2014
I would not reccoment this apartment community. I have lived there for 6 months now, and have had our car stolen by someone in the complex due to the "gated community" of which the gates have been open for the last 3 months. Things are not… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
Resident • 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/07/2013
this place is a dump the rent is to high and the amenities suck. the staff is completely lacking. maintenance is a joke nothing gets fixed around here. the place is falling apart at the seems this lace should be condemned. i wouldn't recommend this place… See More
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The Aura Apartments Manager
05/03/2019
Thanks for your feedback, we so appreciate it!
anonymous • vrp • 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/18/2011
I lived here over three years and the apartments have went down. The maintenance out here sucks, it takes forever to get stuff done. But the minute you are late more than a week or two on rent. They are quick to serve you a eviction.… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
Resident • 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/22/2011
It's been almost a year since I moved in. Pros: - HUGE unit. - No parking hassle. - Close proximity to downtown (about 15 minutes) - Friendly staff. Cons: - Water is shut off quite frequently without prior notice. - Due to the parking space located… See More
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The Aura Apartments Manager
05/03/2019
Thanks for your feedback, we so appreciate it!
alwalker84 • Resident • 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2011
I have lived here for almost a year and I can not wait to get out! There were problems from day one! I have had at least 10 different water leaks of some sort...3 "slab" leaks where they had to come in my apt and drill… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
brian46228 • Resident • 2008 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/03/2010
I have lived at Courtyards at Kessler for three years and have never had any problems. The staff are very friendly, the apartments are huge, and most of my neighbors are very cordial and respectful. I moved to Indianapolis for graduate school after receiving my undergrad.,… See More
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The Aura Apartments Manager
05/03/2019
Thanks for your feedback, we so appreciate it!
laelaae2 • Resident • 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/12/2010
The 1st day before i moved in my furniture there was pet urine smell thruout the entire apt. and pet fur I notified the manager of this problem and she said that she will have the carpet cleaned again...see that again, now the carpet ws cleaned… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
Resident • 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/09/2010
I moved here almost two years ago. I did like it in the begining they were very frindly and helpful. First thing when i moved in the a/c did not work and that was in september 2008 they just kept filling it up on freon, until… See More
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venus21271 • Resident • 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/09/2010
I just moved here about a month ago, and so far I really like it. I chose Courtyards because I work downtown and didn't want to have to pay an arm and a leg to be close to work. It's great - I just hop on… See More
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The Aura Apartments Manager
05/03/2019
Thanks for your feedback, we so appreciate it!
Resident • 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/27/2010
We lost our home and were living in this building until our home was fixed. My family was harrased the entire time by the TENANTS because we were the only -------- family in the building. The landlord would give us complaint letters all the time about… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
renttostay3855 • Resident • 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/19/2010
I've lived at the Courtyards at Kessler Apartments over six years and from the day I moved in it felt like home. The apartments are large and spacious. There are patios and/or balconys. We have a swimming pool, in which the kids highly enjoy and we… See More
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The Aura Apartments Manager
05/03/2019
Thanks for your feedback, we so appreciate it!
renttostay10 • Resident • 2003 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/16/2010
Courtyards at Kessler has been my favorite for place to live since about 2003 or 2004. The apartments are very spacious and because of the goodness of God, I've always had good neighbors. The staff is very nice and calls and maintenance problems are answered in… See More
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The Aura Apartments Manager
05/03/2019
Thanks for your feedback, we so appreciate it!
Resident • 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2009
I've only lived here a few months..and recent my upstaiurs neighbors had a leak and they have a wet spot in my cloest ceiling i called it in to tell them they did nothing...so a few days went by i check my cloest and bam mold...i… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
katelynnmarion • Resident • 2007 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/03/2009
Was a great place to live, two years ago when i moved in. Property has fallen to shambles, the apartments recently changed management but decided to spend a lot of the money on things for the office, whrily-gig signs and "free rent till July 1" signs… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
Resident • 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/09/2009
Terrible place to live See More
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The Aura Apartments Manager
05/03/2019
Thanks for the feedback!
Resident • 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/19/2008
Yes, the property looks good and has plenty of space however what they dont tell you is that they make you pay outside of what your lease says, they use a utility provider AUM which is outside of the local Indianapolis area, there's only one meter… See More
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The Aura Apartments Manager
05/03/2019
Thanks for the constructive feedback! We're always looking for ways to improve the community, and we appreciate your thoughts. We'll make sure to share this feedback with our team as we're planning for our current and future residents!
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry Connections in Unit
- Laundry On-Site
- Laundry in Units
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Pets
- Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply. - Cats Allowed
Deposit: Required
Rent: Required
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$837
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
2 Bedrooms, 1 Bathroom
- PricePrice
$956
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
2 Bedrooms, 2 Bathrooms
- PricePrice
$1,070
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
3 Bedrooms, 2 Bathrooms
- PricePrice
$1,331
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
3 Bedrooms
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
Questions & Answers (1)
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Frequently Asked
What are noise levels like at The Aura Apartments?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.
The community is rated 3/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Aura Apartments?
The community is rated 1.5/5 stars, signifying slight satisfaction on average.
The community is rated 1.5/5 stars, signifying slight satisfaction on average.
How safe is The Aura Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.
The community is rated 1/5 stars, which is considered being not safe on average.
How satisfied are residents with the neighborhood
The community is rated 3.5/5 stars, signifying much satisfaction on average.
The community is rated 3.5/5 stars, signifying much satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.
The community is rated 2/5 stars, which is considered being slightly effective on average.
What is the pet policy at The Aura Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
The Aura Apartments Gallery
Resident Uploaded Photos
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The Aura Apartments is an apartment in Indianapolis in zip code 46228. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $837 - $1,331. Nearby cities include Richmond, Whitestown, Beech Grove, Speedway, and Warren. 46254, 46222, 46208, 56005, and 46278 are nearby zip codes.
