I lived in Westlake for 2 years. The office is completely incompetent, as their record keeping is completely shot. I couldn't get cleared when moving out because of their shoddy record keeping saying I hadn't ever signed a lease, so I had to present my own copy, and they had no documenting on my financial upkeep as well. Also, my apartment was broken into twice and the renters insurance(that they required me to have) gave me nothing back. The office staff is BIBLICALLY rude also. The issues from this apartment haunted me for five years, and gave me lots of trouble on signing any future leases even though I had literally done nothing wrong. DO NOT SIGN WITH THEM. I am not the first person out of my friend group that has dealt with grief from them.
The Boardwalk at Westlake Manager01/14/2018
Thanks so much for taking the time to leave your feedback! We take pride on providing our residents with a great experience throughout their time at the community, and we're disappointed to hear that your experience was anything short of outstanding. If you'd like to further discuss any of the concerns you've mentioned here, don't hesitate to reach out to us in our site office or the corporate office. Thanks again for the feedback!