The Eclipse Apartments
Resident • 2013 - 2014 Not Recommended
I moved to Brandywine mid 2013. Seemed like an ok place when I visited and was applying. I soon found out it's a bait & switch tactic. They are very responsive and helpful when you are looking to move in and that's about it. The office staff RARELY returns calls or emails so you have to stop in to get anything done. Even if you use the app to submit an issue, they will respond publicly but they never follow up. This winter was a nightmare and they made it worse bc they didn't have professionals removing the snow. The only good thing I can say is maintenance guys are very friendly and they fix things right the first time, when they are given the work orders. If you have to deal with the office staff, good luck getting a response! Upstairs neighbors are incredibly noisy, no one cleans up after their dogs, laundry rooms are public and pretty much a dump, yet nothing is addressed. If I were you, I'd keep looking and not settle for an apt at Brandywine.
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