The Grande Reserve at Geist
roadwarrior56 • Resident • 2013 - 2014 Recommended
I am not one to wri, te reviews. I wanted to do so at this time however as the staff has been so amazing. I moved in to the complext July, 2013. Shortly thereafter, the entire staff changed over. Erin, Melissa and Chris are not only responsive and quick about it - but they go the extra mile to be more than accommodating. I am rarely home as I travel for work. But they always let my cleaning lady in - they assist my son - and when the weather was atrocious they quickly came and dug me out - nothing like arriving from a business trip to several inches of snow and ice. I have had the unmitigated nerve to call Chris with leaky hot water heaters and such - and he is always beyond nice and immediately fixes the problem. I have lost keys and Erin always makes me new ones. Melanie is attentive and also goes way above and beyond to help. For someone who is rarely there, I am a maintenance nightmare. I am always so delighted that every service request is attended to almost immediately. Thank you to an amazing staff. You make my time there very pleasant.
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