Ratings & Prices for The Lakes, Indianapolis, IN

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3
Safety	3.5
Office Staff	1.5
Maintenance	2.5
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	50%

Manager's Review Reply Time

Average time to respond to reviews	164 days

Ratings & Reviews (116 Reviews)

No reviews match your search.

Resident • 2019 - 2020

08/19/2020

The lakes apartments are standard finishings with many units having cabinets that are significantly older or in lesser condition that units shown to perspective tenants. When moving into our unit we requested that they paint the front of 2 cabinets with an additional coat since stains… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

08/20/2020

While we appreciate you taking the time to share feedback with our team, we're disappointed to see your review. We work hard to ensure that each of our homes are in top-notch condition for our residents, so it's concerning to hear that this wasn't your experience. We would be more than happy to further discuss your feedback and encourage you to connect with our office.

Resident • 2017 - 2020

03/04/2020

The way this site does ratings allows poor complexes to somehow get decent ratings. This place will probably seem great if you come to visit. Don't believe the hype. You wouldn't see some of the bad things I mention below until you move in. To be… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

10/28/2019

While we appreciate you taking the time to leave us this feedback, we're disappointed to hear about your experience. We work hard to maintain our homes and ensure that our residents are absolutely comfortable as well. Although broken appliances can occur from time to time, we're glad to hear that you are able to appreciate our timely and efficient maintenance! We would love to assist in creating a five-star experience for you, so please feel free to drop by our office at your earliest convenience, so we can answer any questions or discuss any ideas you may have for updating our lovely community. Thanks!

Kelly_S548 422306 • vrp • 2018 - 2019

03/13/2019

I have lived at the Lakes since May 2018 and I can say that this was the best decision I have ever made! I am so in love with my apartment. I have a beautiful river view and the grounds are always taken care of. The… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

10/25/2018

Thank you so much for taking the time to let us know about your experience here at The Lakes! Our team is thrilled to read that you've had an incredible stay, and that you've been enjoying so many aspects of living here in the community. We're committed to making this an amazing place to live at, so please reach out to us if you ever need anything, thank you.

sprite50 • Resident • 2014 - 2019

02/12/2019

I enjoy living here. The grounds around the complex are well maintained and all maintenance request are completed within 24hrs. Anytime I've had to talk to someone at the office they were very helpful. The apartment complex is close to so many stores that you could… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

03/14/2017

Dear sprite50, Thank you for your kind review of The Lakes! I am so pleased to know you enjoy your apartment. I agree--it's so wonderful to be able to walk to all of the great restaurants and shopping in the area. Please let me know if there is anything we can do for you in the future. Katie Wright, Property Manager.

swashings • Resident • 2018 - 2019

02/11/2019

I moved here at the lakes last late summer.I LOVE it because it is so assesible to all the Northside has to offer.Its in walking distance to grocery stores and resturants.I am not far from my family and my place of employment.I havent lived in an… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

02/12/2019

Thank you so much for sharing your four-star review of The Lakes! We couldn't be happier to see that your experience here has been so positive, especially because of our homes and amazing staff. Thanks again, and please don't hesitate to call should you have anything else to share - we're always looking for ways to improve the experiences of our residents and guests!

arbioheath • Resident • 2017 - 2018

05/20/2018

I love this community because it is always well-kept, issues are taken care of quickly and efficiently, staff are friendly and helpful, the grounds and apartments are beautiful. My children and I feel very safe here.

Useful 0

Thanks for voting!

Report

The Lakes Manager

05/22/2018

Thank you for your feedback! I'm thrilled to hear you enjoy living at The Lakes, and it made our day to hear you have found our office and maintenance teams to be helpful and responsive to your needs. We set very high standards for our performance, so please note that I have passed your comments along to the team. We appreciate your compliments and we encourage you to continue to provide feedback, both positive and negative. All comments are valuable tools for improvement. Thank you, again! Morgan McElroy, Property Manager

mhy0325 • Resident • 2017

10/31/2017

Jake and Eddie are the best! My microwave handle came off and they installed a new one!! I have been here for only 6months and The Lakes Apartments is one of best apartment complex in Indy. It is a little bit expensive but I have peace… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

10/31/2017

Good afternoon, Thank you for your kind review of The Lakes! I appreciate you taking the time to let us know how my team and I are doing. I am pleased to know you have enjoyed your experience so far and we look forward to exceeding your expectations in the future. Please let myself or my team members know how we may assist you going forward. Katie Wright--Property Manager [email protected]

Resident • 2016 - 2017

04/13/2017

I have really enjoyed living at The Lakes. Staff and maintenance are very attentive and wonderful. The Lakes is approximately 25 minutes from downtown Indy, which is very convenient. The Lakes is minutes away from several shopping centers and right next to Kroger, Fresh Thyme, and… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

04/14/2017

Thank you for your review of The Lakes! I am pleased to know you have enjoyed your home and time with us. Isn't it great that we are so close to all of those places? Makes living here so convenient! Please let us know if there might be anything we can do for you in the future. Best of luck to you! Sincerely, Katie Wright-Property Manager

Chaitanya24 • Resident • 2003 - 2017

03/22/2017

I am a long time resident of this apartment community. The location is excellent, it's right next to shopping and medical facilities. The current management is amazingly helpful, the new manager has turned the property completely around. Average to good maintenance support. Upkeep of the grounds… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

03/22/2017

Chaitanya24, Thank you for your review of The Lakes! I appreciate you taking the time to let us know how we are doing. My team and I look forward to exceeding your expectations as we head into the new season. Please feel free to reach out to me any time with any questions or concerns. Sincerely, Katie Wright--Property Manager

lurkinnvegas • Resident • 2013 - 2017

01/04/2017

I have lived here for 3 years, now. All in all, I have had a pleasant experience. Although, the surrounding neighborhood was on a decline, NTS properties have always maintained standards and practices. The staff is always helpful and pleasant to deal with. Every year there… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

01/05/2017

Thank you for your review of The Lakes! I am so glad you enjoy your home and appreciate you taking the time to let us know how we are doing. Be sure to keep a look out for more great property improvements this year, as well as great resident events! Sincerely, Katie Wright-Property Manager.

JHWillow • Resident • 2016

12/19/2016

The Lakes are a wonderful place to live! The friendly staff is constantly putting on events for residents. The complex is extremely pet friendly with waste stations placed conveniently around the apartment complex to make picking up after furry friends quick and easy. The apartment grounds… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

12/20/2016

Dear JHWillow, Thank you for your review of The Lakes! I appreciate you taking the time to tell us how much you love the community and the various features we offer. Isn't it great that you can walk to Starbucks? Please let me know if there is anything I can do for you in the new year! Katie Wright, Property Manager.

Resident • 2016

09/02/2016

I have been living in The Lakes for about 3 months now, and it is awesome. The staff members are amazing. I have never once had a issue or question that they didn't answer in a timely manner. The maintenance crews is very fast and efficient.… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

09/02/2016

Thank you for your review of The Lakes! I am very glad to hear that you enjoy your new apartment and have had such a positive experience with the staff. Please let us know what questions you may have as you continue to get to know the area and get settled in your new home. Thanks again! --Katie Wright, Property Manager, The Lakes

Resident • 2016

08/28/2016

I've only lived in the lakes for about 2 weeks and I love it so far! The landscape is beautiful and the neighborhood is very quiet. The management is very friendly and helpful. Also the apartment is minutes away from everything that you need grocery store,… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

08/29/2016

Thank you for your kind review of The Lakes! I am so pleased to hear you love your apartment, the property and the location! As you continue to get settled in your new home, please let me know if there is anything my team and I can do for you. --Katie Wright, Property Manager, The Lakes

Resident • 2012 - 2015

09/19/2015

I've lived at The Lakes for three years. The apartments are very reasonably priced, and the staff is fantastic. I've had only a few "updates" to request over the past three years - some upkeep on my tub (regrouting), fix to the shower head, and a… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

01/15/2016

Thank you for your feedback! I was delighted to see that you are enjoying living at The Lakes Apartments. It made our day to hear that you have found our office and maintenance teams to be helpful, professional and responsive to all of your needs. We set very high standards for our performance and are continuously finding ways to improve. Again, thank you for the great compliments and please continue to give us your feedback (positive and negative).

pilotmike01 • Resident • 2015

08/15/2015

Apartment - We have a 2/2 with wood floors and a great balcony view. More than enough space. I am very happy with it and will definitely resign the lease next year. Noise is typical for an apartment complex and can't complain (I work irregular hours… See More

Useful 0

Thanks for voting!

Report

Resident • 2014 - 2015

08/14/2015

I've lived at The Lakes for a little over 1 year now. So far I've had a good experience. It's generally pretty quite and peaceful. Whenever I've put in a maintenance request, it's been taken care of quickly. The staff has always been pleasant to interact… See More

Useful 0

Thanks for voting!

Report

Resident • 2015

08/13/2015

I have had a great experience living at the Lakes so far. I just renewed my lease for a second year. I know I can always contact the office when I have a problem and they send someone to fix it almost immediately or within that… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

08/17/2015

Thank you for sharing your positive living experience with us! We strive to provide an excellent living experience for our residents and I'm glad to hear we were able to accommodate your requests and make your life a little easier. Please let me know if we can do anything else to make your stay more comfortable. Leah Olson, Property Manager

brodieanderson • Resident • 2015

08/13/2015

I have been living at the Lakes for 5 months now and have enjoyed every minute of it. I feel very safe in this wonderful aparment complex. It is very well maintained and any issues I have had were resolved within 24 hrs (only 2 small… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

08/17/2015

Thank you so much for your kind words! It means a lot to me and the rest of The Lakes team that you took the time to share your positive living experience. If there is anything we can do to make your home better, please let me know! Leah Olson, Property Manager

Rochelle Forrest • Resident • 2013 - 2015

08/13/2015

I have lived here 2 times. With life transitions it feels nice to be around an extended family. The staff is friendly and responsive. The staff do a beautiful job keeping up the inside and the outside of my apartment. If you are looking for a… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

08/17/2015

Thank you Rochelle for your gracious comments. We enjoy have you as resident and your enthusiasm is very catching when you visit us in the office! Please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvement. Leah Olson, Property Manager

jgl • Resident • 2015

08/13/2015

Very nice community. I have had two maintenance problems. Both were taken care of without questions, and in a very timely manner. No problems.

Useful 0

Thanks for voting!

Report

The Lakes Manager

08/17/2015

I am happy to hear you found your interactions with our Service Team to be enjoyable and satisfactory. They are constantly coming up with ways to outdo their already stellar performance. Thank you for calling The Lakes home! Leah Olson, Property Manager

jacobjewell • Resident • 2014 - 2015

08/13/2015

I have lived at the Lakes for a year now and have been very pleased with everything. I moved in to a nice, well maintained, and clean apartment. I have had to call maintenance one time and the problem was resolved promptly. The residents are friendly… See More

Useful 0

Thanks for voting!

Report

The Lakes Manager

08/17/2015

Thank you for your feedback! I'm delighted to see that you enjoyng at The Lakes. It made our day to hear that you have found our office and maintenance teams to be helpful, professional and responsive to all of your needs. We set very high standards for our performance and please note that I have passed your comments along to the team. Please let me know if we can do anything else to make your home even better! Leah Olson, Property Manager

Resident • 2014 - 2015

04/16/2015

The best thing about the place is the location. I like the way the apartment is designed but the appliance are old and in need of replacement. Maintenance takes there time to fix things and then do mediocre work so they have to come back....when they… See More

Useful 0

Thanks for voting!

Report

lovecost • Resident • 2013 - 2015

04/13/2015

Overly priced. Poor staff. To many car break-ins. Only great thing is location. I wouldn't recommend. There are other apartments around the area that's worth your penny. My lease ends in a couple months and I could not be any happier.

Useful 0

Thanks for voting!

Report

Resident • 2012 - 2015

04/11/2015

I would NOT recommend this place to live. As the others stated in reviews. They are nice until it's time to move out. I was a good tenant for 3 years and even consider to stay there another year but Thank God I didnt. Upon moving… See More

Useful 0

Thanks for voting!

Report

Resident • 2014 - 2015

03/31/2015

The apartments have very poor materials used so keeping things clean is difficult. Example: if you spill anything on the countertops it immediately stains them. The windows are not sealed well so heating costs are high in the winter $160 IPL bills even with trying to… See More

Useful 0

Thanks for voting!

Report

•

Updated Review

Useful

Thanks for voting!

Report

Manager

Features & Amenities

Laundry

Large Capacity Washers and Dryers in Every Home

Parking

Garage

General

1st Floor
2nd Floor
Bike Repair Shop
Built-in Microwaves
Business Center
Ceiling Fan
Charming Walkways and Bridge Over Delaware Creek
Covered Balcony or Patio
Designer Accent Walls
Fitness Center
Gourmet Outdoor Kitchens
Grilling and Picnic Areas Throughout Community
High-Speed Internet
Meal Service
Pet Walking
Pet-Friendly Community
Pool
Premium Master Bath
Private Entry
Quality Landscaping
Racquetball Court
Resident Car Care Center
Short Term Lease Available
Vaulted Ceilings on 2nd Floor
Walk In Closets with Shelving
White Kitchen Cabinetry with Wood Trim
Wood Style Plank Flooring in Select Homes
Woodburning Fireplace

Pets

Dogs Allowed
Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$943 - $963
SQ. FT.
750
Available
Avail.
3 Units
Model
Kaplan

View Floor Plan

Price
Price
$1,021 - $1,036
SQ. FT.
875
Available
Avail.
2 Units
Model
Marian

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
930
Available
Avail.
N/A
Model
Huntington

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,080
SQ. FT.
1,078
Available
Avail.
1 Units
Model
Butler

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,258
Available
Avail.
N/A
Model
Martin

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

The Lakes is located within a secluded environment that offers an assortment of distinctive apartment homes within an unblemished setting. Our community features award-winning landscaping, a glistening pool deck with outdoor gourmet kitchen, 24-hour express cardio fitness center, and a residential business center which includes a cyber cafe. Each apartment home offers a spacious floorplan with immense closet space, social designed kitchens with Whirlpool appliance packages, trendy accent walls, cozy wood-burning fireplaces, and tranquil lake views. What are you waiting for, stop by The Lakes today to reserve your future apartment home!

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

There are no questions yet for this property!

Be the first to ask.

· Just Now

Frequently Asked

What are noise levels like at The Lakes?
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Lakes?
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is The Lakes?
The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.5/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 164 days to their community reviews in the past year.

Who manages The Lakes?
NTS Development Company

What is the pet policy at The Lakes?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths