Review History for anonymous

The Woods of Castleton


Review Author Icon

anonymous

prospectiveVisited 2018

11/17/2018

I hate to give this staff 1 star because it isn't all the staff. I dealt with ----------------- at first & they were amazing. But then I got ------- on the phone & she acted as tho she didn't understand the words I was saying to her. She kept talking over me & putting words into my mouth. I didn't appreciate it at all. I had to talk to ------- to get it all straightened out. It was ridiculous. I was setting up an apartment for my boss because he works constantly & is out of the country more than he works. He doesn't speak good English so I was handling everything for him at his request. They acted like I was trying to get over on HIM when I was talking to them, saying they could ONLY talk to him if anything came up even tho he was right there telling them to talk to me. It was just ridiculous. He signed the lease but he hasn't put a deposit down on it yet. He's having second thoughts due to the treatment I received. It was made very clear by the lady that showed him the apartments that nothing he signed would take effect until money changed hands. I think she repeated it at least 3x. The place is beautiful but with the reviews I have just read that my boss pointed out to me, the treatment we received today & I received Thurs. I'm not sure he's going to go thru with renting this place. I do not blame him either. I'm sure they will say he can't have his admin fee back either even tho he specifically had them NOT hold an apartment for him. It's just ridiculous. Very disappointing. If all the staff were like ----------------- they'd have a 5 star staff. Unfortunately, they aren't all like -----------------.

    Review 3 out of 37

    Share This Review

    Check Availability

    The Woods of Castleton

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review