I have lived at this complex for a little over four years now and it is my first apartment experience. I have enjoyed my time with them. My apartment is away from the street and is always quiet when it's supposed to be. My fridge went out after I'd been living in my apartment for about three months and they quickly had a new one brought in. Any maintenance request has been followed up within a week. The only trouble I really had was when some new neighbors moved in below my apartment and they were chain smokers. The smoke was soaking into my apartment and, being allergic, this disturbed me greatly. I went to Diana about the problem and she was great working with me on finding solutions to keep the smoke out. It took a few tries of different methods but we finally found a method that worked. The only thing I would change (and this is a person preference, not complaint) would be the doors leading into the entryway of the apartments. Currently, one door opens into an entryway where four apartment doors are. It's a standard push/pull door with no lock and I feel that by having a lock it would increase the security that much more. I have felt happy in this complex. For a first apartment, it's been a great experience.
Williamsburg North Manager02/24/2016
Randi, The entire staff at Williamsburg North thanks you for such a great review. I am so glad we were able to eliminate the smoke odor from coming into your apartment home. We appreciate your feedback on the common hallway doors. Thank you again Randi for your review. Sincerely, Diane