We sincerely care about our community and our residents and never want to have and incident like you experienced happen. The staff of Williamsburg North and the Gene B. Glick Company work diligently to provide a safe community. After reading your review and looking into what happened found that the the incident occurred last June 2016. The maintenance staff quickly made repairs and found and returned items to you after walking the grounds. The office staff followed up after the incident with one of the roommates to be sure that the apartment was secured and made sure all of the residents were okay.