Willow Lake Apartments

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Willow Lake Apartments

2810 Willow Lake Drive, Indianapolis, IN 46268
(148 Reviews)
$1,400 - $1,855/mo
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Floor Plans & Pricing

1 Bedroom

Keystone

1 Bed, 1 Bath | 1,098 sq. ft.

$1,400

1 Available Unit

See Floor Plan Details

Meridian

1 Bed, 1.5 Baths | 1,121 sq. ft.

See Floor Plan Details

Kessler

1 Bed, 1 Bath | 1,313 sq. ft.

See Floor Plan Details

2 Bedrooms

Cumberland

2 Beds, 2 Baths | 1,450 sq. ft.

$1,780 - $1,855

4 Available Units

See Floor Plan Details

Shelbourne

2 Beds, 2 Baths | 1,544 sq. ft.

$1,730 - $1,765

3 Available Units

See Floor Plan Details

Westfield

2 Beds, 2.5 Baths | 1,745 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

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Review Ratings

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Maintenance

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Willow Lake Apartments Reviews

(147)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2020 - 2022

11/28/2022

Amazing until it’s not

As long as they have a good property manager, it’s an amazing place to live. Emma was fantastic, courteous professional, and kind. We had no issues under her and I loved living there. The amenities were great. The new property manager seemed nice, but culture… See More >
    Review Author Icon

    alnemairi

    prospectiveVisited 2022

    2/25/2022

    I have submitted the application and paid the security deposit and the holding fees (about 500$ total) for the price they listed on their website (which they also confirmed). After the apartment of interest became available (about a week later), they came and said that… See More >
      Manager

      4/6/2022

      Willow Lake Apartments
      Thank you for providing this feedback, but we believe that the information being presented is not a true representation of events. In applying for the waitlist, market rents change almost daily the same as any other real estate. In this instance, the apartment was offered and the pricing differences were discussed before moving the prospective resident from the waitlist to the chosen apartment at his discretion. Several days later the prospective resident elected to not take the apartment, which does result in forfeiture of fees paid as disclosed at the time of application. There was every opportunity for the applicant to remain on the waitlist, not take the apartment, and wait for an apartment closer to his budgeted price point. We try to assist in the decision-making process that will lead to the best choice for a person’s housing needs and hope that you will find your perfect home very soon.
      Review Author Icon

      anonymous

      Resident 2020 - 2021

      7/30/2021

      The grounds and the show apartment are gorgeous. But, then you move into your apartment. There is absolutely no insulation. No matter what we turned the heat up to you can not keep the apartment warm. If you live downstairs be ready to hear absolutely… See More >
        Manager

        8/5/2021

        Willow Lake Apartments
        Hello. We are sorry to hear you've encountered these issues in your home, but we do appreciate you taking the time to leave us feedback. Please reach out to us at your next convenience so that we can discuss how we can improve your experience. Your comfort and convenience are highly important to us, so we look forward to helping you address these issues soon. Thank you.

        Updated Review

        Review Author Icon

        anonymous

        Resident 2020 - 2021

        5/15/2021

        We could not have picked a better community to live in. Staff, maintenance team are always helpful and friendly. The amenities, grounds are well kept and neighbors are awesome. Units are very quite, spacious and the biggest I’ve seen in the city for the price.… See More >
          Review Author Icon

          anonymous

          Resident 2020 - 2021

          2/27/2021

          I really enjoy living here. We have lived here about six months in one of the loft units. I love the apartment, it's fabulous. The staff here is amazing. The maintenance team is unbelievable. The grounds are beautiful and well maintained all the time. I… See More >
            Manager

            3/1/2021

            Willow Lake Apartments
            Your five-star rating of Willow Lake is absolutely incredible to see! Thank you so much for sharing this review with our team and please don't hesitate to give our office a call if you ever have any questions!
            Review Author Icon

            anonymous

            Resident 2020

            6/14/2020

            I am completely happy with my move to the community. I love the area, looks and my new apartment. Justine and other staff members went and go out of their way to assist you and answer any question or concern you have. My lease was… See More >
              Manager

              6/16/2020

              Willow Lake Apartments
              Our hardworking team strives to provide a smooth and efficient moving process for our residents, so we're absolutely thrilled to hear about your experience! We appreciate your incredibly kind review of Willow Lake and encourage you to call our office if you ever have any questions at all. Thanks so much!
              Review Author Icon

              anonymous

              Resident 2020

              5/12/2020

              I have moved. And it's a nice apartment. A good translation from house to apartment. Lots of square footage space in the apartment. Convenient location to stores, groceries, entertainment, as well as public transportation. The office staff is friendly and helpful. Move in was quick… See More >
                Manager

                5/13/2020

                Willow Lake Apartments
                Ensuring that our residents are happy and comfortable in their homes is of utmost importance to us, so we're absolutely delighted to hear about your wonderful experience at Willow Lake! If there is ever anything we can do to provide a five-star home for you, please don't hesitate to connect with our team! Thanks so much!
                Review Author Icon

                anonymous

                Resident 2019 - 2020

                3/26/2020

                I love this community because it has been such a wonderful transition from home ownership. The maintenance team responds to requests promptly and communicates with professionalism. Office staff is always pleasant and helpful. Grounds are beautiful, pool and clubhouse are great and fitness center checks… See More >
                  Manager

                  3/27/2020

                  Willow Lake Apartments
                  Thank you so much for taking the time to share this incredible five-star rating of Willow Lake with us! Providing a beautiful and comfortable home for our residents is of utmost importance to us, so we're delighted to hear about your experience. If there is ever anything we can help with, please don't hesitate to connect with our office. Thanks again!
                  Review Author Icon

                  Steve_D959

                  Resident 2018 - 2019

                  1/14/2019

                  I just renewed my lease for a second year because I am EXTREMELY Pleased with my apartment, the grounds and the staff. While I hadn't lived in an apartment in over 40 years, because of home ownership, all of my kids have struggled with so… See More >
                    Manager

                    1/15/2019

                    Willow Lake Apartments
                    Wow, this is amazing news! We're so glad to read that you renewed your lease - thank you so much for taking the time to share this feedback with us. Our team is committed to delivering unparalleled living, so please do not hesitate to reach out to us in the future if you ever need anything!
                    Review Author Icon

                    tremun66

                    Resident 2018

                    12/20/2018

                    I love this community because it offers my husband and I everything we need. It is close to my job which makes it perfect for the commute. The only thing I would change would be parking. The staff is wonderful.

                      Manager

                      12/21/2018

                      Willow Lake Apartments
                      Thank you for taking the time to share this five-star review of Willow Lake! We're thrilled to read that you and your husband have been enjoying your stay - please feel free to reach out to us if you ever need anything!
                      Review Author Icon

                      jakek8

                      Resident 2017 - 2018

                      12/20/2018

                      We love this community. The staff really makes an effort to build friendships and make sure that people within the community are interacting. They make sure that there are monthly events to people to meet their neighbors. They do a great job with maintenance and… See More >
                        Manager

                        12/21/2018

                        Willow Lake Apartments
                        Wow, we can't thank you enough for letting us know about your experience here at Willow Lake! We appreciate you taking the time to share this positive feedback - please give us a call in the future if you ever have any questions for us!
                        Review Author Icon

                        anonymous

                        Resident 2018

                        7/3/2018

                        I really enjoyed living at Willow Lake. The staff is very professional and the grounds are beautiful. I also liked That a lot of stores are very close by which makes shopping convenient. There amenities are nice as well including a car care center, free… See More >
                          Manager

                          7/3/2018

                          Willow Lake Apartments
                          Thank you for taking the time to share your experience! It made our day to hear that your have enjoyed living at Willow Lake and found the location to be so convenient. As you mentioned, there is certainly no shortage of amenities here and we hope you will continue to enjoy our on-site resident perks and give us your feedback! Kendra Godsey, Property Manager.
                          Review Author Icon

                          Mishl2503

                          Resident 2015 - 2018

                          7/2/2018

                          I have enjoyed living at Willow Lakes for the past 2.5 years. The overall feel of the community and amenities are amazing. Additionally, the staff (office and maintenance) are absolutely wonderful! I have lived in approximately six apartment complexes over the past decade and the… See More >
                            Manager

                            7/3/2018

                            Willow Lake Apartments
                            Thank you for your feedback! I am so happy you have enjoyed your residency with us and have found our staff to be exceptional. Willow Lake truly is one of a kind and we are so lucky to have the most beautiful property and the most amazing residents! Congratulations on your new home and thank you again for taking the time to share your experience. Kendra Godsey, Property Manager.
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                            Ana77

                            Resident 2017 - 2018

                            6/18/2018

                            I love living at Willow Lake so much. The office staff (especially Emma!) are all so friendly and helpful, and the maintenance staff is excellent, too. The amenities (daily valet garbage collection, pet spa with a tub and grooming table, bike garage, clubhouse, fitness center,… See More >
                              Manager

                              6/18/2018

                              Willow Lake Apartments
                              Thank you for your feedback! I was delighted to see that you are enjoying living at Willow Lake Apartments! It made our day to hear that you have found our office and maintenance teams to be so helpful. We set very high standards for our performance and please note that I have passed your comments along to the team! Again, thank you for the great compliments and kind words. We take all comments to heart and consider all resident feedback to be valuable tools for improvement. -Property Manager, Kendra Godsey.
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                              Daniel_H167

                              Resident 2015 - 2017

                              12/16/2017

                              Biggest issue with this complex is the buildings are old, you can hear your neighbors through the walls and ceilings/floors, and the maintenance crew is unable to effectively repair issues in the apartment as they resort to bandaid solutions each and every time until the… See More >
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                                Sara_D478

                                Resident 2017

                                12/15/2017

                                I want to love my apartment, but the monthly rent is not equivalent to the experience. Before you move-in a breakdown of complete rental fees needs to be given. Ie., water, trash, sewage. Those fees were not disclosed until after move-in. An office staff member… See More >
                                  Manager

                                  12/15/2017

                                  Willow Lake Apartments
                                  Thank you for your feedback! It is disappointing to hear your experience has been less than stellar. It is our goal to provide every resident with a home they can enjoy for years to come. At move-in, all residents are given an inspection form and are encouraged to thoroughly inspect their new home and report outstanding items to us immediately so that we may have the opportunity to resolve any issues. While we do walk each apartment home prior to move-in, we are human and may overlook certain aspects of the apartment. As this is an anonymous review, I am unable to address your concerns specifically but I would like to ask that you contact me directly so that we may do what we can to ensure you are comfortable in your home. Please contact me at your earliest convenience at 317-872-7464. Thank you again for taking the time to post a review and I look forward to hearing from you soon! Kendra Godsey, Property Manager.
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                                  Josh_H246

                                  Resident 2017

                                  12/8/2017

                                  I love this community. The staff are friendly and helpful, the amenities are top-notch, and the maintenance staff are not only quick but friendly and work to solve all our problems. Neighbors are all very good and the staff are very good at putting together… See More >
                                    Manager

                                    12/15/2017

                                    Willow Lake Apartments
                                    Thank you for your feedback, Josh! I was delighted to see that you are enjoying living at Willow Lake! It made our day to hear that you have found our office and maintenance teams to be helpful, professional and responsive to all of your needs. We set very high standards for our performance and please note that I have passed your comments along to the team. I am happy to hear you are enjoying our resident events as well - we have the BEST residents here and we love to get everyone together for a good time. Again, thank you for the great compliments and please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvement. -Kendra Godsey, Property Manager.
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                                    anonymous

                                    Resident 2015 - 2017

                                    10/25/2017

                                    I had maintenance come out and repair about six different things. I have lived here for 2 years and just signed another lease. Not only did maintenance reapair my request but actually made other upgrades on other items in my apartment. Great job and I… See More >
                                      Manager

                                      10/26/2017

                                      Willow Lake Apartments
                                      Thank you for your feedback! It made my day to hear that you have found our maintenance staff to be so helpful! I will pass your kind words along to the team. Again, thank you for the great compliments and please continue to give us your feedback! - Kendra Godsey, Property Manager.
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                                      anonymous

                                      Resident 2017

                                      8/11/2017

                                      Nice On the Outside Dated on the inside The model shown is very good and nice. However, they won't even let you look at the actual apartment you will be renting till the move in date. No one accompanies you to the apartment so not even… See More >
                                        Manager

                                        8/15/2017

                                        Willow Lake Apartments
                                        Thank you for your feedback! It is disappointing to hear your move-in experience was less than stellar. It is our goal to provide every resident with a home they can enjoy for years to come. At move-in, all residents are given an inspection form and are encouraged to thoroughly inspect their new home and report outstanding items to us immediately so that we may have the opportunity to resolve any issues. While we do walk each apartment home prior to move-in, we are human and may overlook certain aspects of the apartment. As this is an anonymous review, I am unable to address your concerns specifically but I would like to ask that you contact me directly so that we may do what we can to ensure you are comfortable in your new home. Please contact me at your earliest convenience at 317-872-7464. Thank you again for taking the time to post a review and I look forward to hearing from you soon. -Kendra Godsey, Property Manager.
                                        Review Author Icon

                                        anonymous

                                        Resident 2015 - 2017

                                        3/29/2017

                                        Moved here about a year ago. Very Nice mature community. Apartments are spacious and staff are very nice. Staff make sure that you are confortable and will try to accomodate your needs. The complex host monthly community outtings that range from heath and wellness, free… See More >
                                          Manager

                                          3/30/2017

                                          Willow Lake Apartments
                                          Thank you for your feedback! We are happy that you are enjoying living at Willow Lake! We set very high standards for our performance and please note that I have passed your comments along to the team. Please continue to share your experience with us! -Kendra Godsey, Property Manager.
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                                          Angela Franklin

                                          Resident 2016 - 2017

                                          3/29/2017

                                          I really like the staff at Willow Lakes, when I was apartment hunting I had visited soooo many places, but I was sold, by the courtesy and consistency of Emma, being concerned and her customers service really sold me, although I felt the apartments was… See More >
                                            Manager

                                            3/30/2017

                                            Willow Lake Apartments
                                            Thank you for your feedback! It made our day to hear that you have found our office and maintenance teams to be helpful, professional and responsive to all of your needs. We set very high standards for our performance and please note that I have passed your comments along to the team. I am happy to hear you found your interactions with our Service Team to be enjoyable. They are constantly coming up with ways to outdo their already stellar performance. Again, thank you for the great compliments and please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvement. -Kendra Godsey, Property Manager.
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                                            anonymous

                                            Resident 2015 - 2017

                                            3/31/2017

                                            Love Willow Lake Apts, especially the staff, maintenance. Grounds maintained. Neighbors are friendly, peaceful. Love my floor plan with the separate kitchen, great spacing! They are older, but still kept up fairly well. They are trying to do some updating.… See More >
                                              Manager

                                              3/30/2017

                                              Willow Lake Apartments
                                              Thank you for taking the time to submit a review! We appreciate the feedback and we are delighted to see that you are enjoying living at Willow Lake. Again, thank you for the great compliments and please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvement. -Kendra Godsey, Property Manager
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                                              WILEYFOX

                                              Resident 2016 - 2017

                                              3/17/2017

                                              Excellent. Our rent is for a two story. We also have an attached garage for an additional $135. The total rent is very reasonable for the quality of the apartments/town homes. Maintenance service is prompt and of good quality. All personnel are very professional.

                                                Manager

                                                3/20/2017

                                                Willow Lake Apartments
                                                Thank you for taking the time to submit a review! We are happy to hear that you are enjoying your townhome - they are so spacious! I will pass this along to my team and thank you again for your feedback. We hope you will continue to share! -Kendra Godsey, Property Manager
                                                Review Author Icon

                                                bdgaines

                                                Resident 2015 - 2017

                                                3/17/2017

                                                Willow Lake Apartments is a great place to live! I have lived here for almost 3 years and love it. The staff is exceptional and really treat their tenants with respect. Highly recommend to anyone.

                                                  Manager

                                                  3/20/2017

                                                  Willow Lake Apartments
                                                  Thank you for sharing your experience! We are so happy that you would refer us and as a reminder if you refer a friend you will receive a $500 bonus check at the time they move-in! Again, thank you for the great compliments and please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvement. -Kendra Godsey, Property Manager
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                                                  indylady23

                                                  Resident 2016 - 2017

                                                  3/23/2017

                                                  Do not move here. The pictures seem nice and they will be very nice on the tour. My apartment was not clean when I moved in, neither was a friend's that I referred to move here. We have experienced multiple maintenance issues that take weeks to… See More >
                                                    Manager

                                                    3/20/2017

                                                    Willow Lake Apartments
                                                    Thank you for your feedback! It is disappointing to hear your move-in experience was less than stellar. It is our goal to provide every resident with a home they can enjoy for years to come. As this is an anonymous review, I am unable to address your concerns specifically but I would like to ask that you contact me directly so that we may do what we can to ensure you are comfortable in your home. Please contact me at your earliest convenience at 317-872-7464. Thank you again for taking the time to post a review as we truly appreciate any and all feedback from our residents. I look forward to hearing from you soon! -Kendra Godsey, Property Manager.

                                                    Features & Amenities

                                                    Laundry
                                                    • Car Care Center
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • 1st Floor
                                                    • 2nd Floor
                                                    • 9' Ceilings in 1st Floor Homes
                                                    • Basketball Court
                                                    • Built-in Kitchen Desk
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Covered Deck or Screened Sun Porch
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Gourmet Outdoor Kitchens
                                                    • High-Speed Internet
                                                    • Ice Maker and Built-in Microwave
                                                    • Individually Sheltered Entrances
                                                    • Marble Entry Foyer
                                                    • Marble Hearth Fireplace
                                                    • Master Bath with Marble Floor, Garden Tub and Vanity
                                                    • Meal Service
                                                    • Pet Spa
                                                    • Pet Walking
                                                    • Pool
                                                    • Quality Landscaping
                                                    • Screened Patio
                                                    • Short Term Lease Available
                                                    • Tennis Court
                                                    • Valet Trash Service
                                                    • White Cabinetry
                                                    • Wood Floors
                                                    • Yoga and Cardio Room
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                                                    Leasing

                                                    Willow Lake is located on the north side of Indianapolis, in the heart of College Park, offering 1 & 2 Bedroom Apartments and Townhomes. This Community offers 6 floorplans to choose from including features like washers and dryers, fireplaces, individual entrances, valet trash service, screened patios, ice makers, built-in microwaves, garden tubs, and so much more! Enjoy the community swimming pool with terraced deck and new gourmet outdoor kitchen, fitness center with yoga room, lighted tennis courts, indoor basketball courts, fitness on-demand, business center services, car wash facility, pet spa, free WI-FI hotspots and pet walking areas. Shopping, schools, entertainment and recreation are all within walking distance of the community. All this, combined with the NTS style of service, makes Willow Lake the most sought after luxury apartment community in Indianapolis.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    NTS Development Company

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    NTS Development Company
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths

                                                    Contact Property

                                                    Willow Lake Apartments

                                                    April 2024

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                                                    Willow Lake Apartments is a 1,098 - 1,745 sq. ft. apartment in Indianapolis in zip code 46268. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,400 - $1,855. Nearby cities include Beech Grove, Speedway, Warren, Lawrence, and Whitestown.

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