#6,979 #2 #110

What is epIQ?

Hidden Creek

3130 Middle Road, Jeffersonville, IN 47130
(44 Reviews)
$699 - $1,745/mo

Move-In Specials

May/June May Or June Rent FREE !!!!! (Based on Move In Date, Ask Staff for Details)

Floor Plans & Pricing

1 Bedroom

One Bed One Bath 850

1 Bed, 1 Bath | 850 sq. ft.

$900 - $1,480

5 Available Units

See Floor Plan Details

One Bed One Bath 950

1 Bed, 1 Bath | 950 sq. ft.

$699 - $709

See Floor Plan Details

One Bed One Bath 1050

1 Bed, 1 Bath | 1,050 sq. ft.

$729

See Floor Plan Details

2 Bedrooms

Two Bed One Bath 1050

2 Beds, 1 Bath | 1,050 sq. ft.

$1,115 - $1,745

5 Available Units

See Floor Plan Details

Two Bed One Bath 950

2 Beds, 1 Bath | 950 sq. ft.

$936 - $1,476

2 Available Units

See Floor Plan Details

Two Bed Townhome B

2 Beds, 1.5 Baths | 1,050 sq. ft.

$769

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

4.2

Grounds

3.4

Safety

2.8

Office Staff

3.4

Maintenance

3.2

Neighborhood

4.2

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

5

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5.6 days

View Community Timeline
View Community Timeline

Hidden Creek Reviews

(43)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1233281

Verified Resident 2021 - 2024

3/8/2024

It has been good. My service request are completed in a timely manner. It would be nice if we can have our grills back. No one likes community grills. Not allowing grills for people who have been here for years is kind of a downer.… See More>
    Manager

    3/13/2024

    Hidden Creek
    We sincerely appreciate your positive feedback regarding our prompt handling of service requests. Your suggestion for personal grills has been duly noted and will be taken into consideration. Rest assured that we are committed to improving communication regarding water shut-offs. Thank you for bringing these matters to our attention. Best regards, Hidden Creek Management Team

    Updated Review

    Review Author Icon

    Resident 1120760

    Verified Resident 2020 - 2024

    3/8/2024

    Does not fix things, apartment is outdated. Apartment has issues with being uneven. Appliances are outdated. Bathroom needs to be remodeled. Needs new carpet or hard wood floors would be best. Property is overpriced

      Manager

      3/13/2024

      Hidden Creek
      We regret to hear about your recent experience and want to assure you that our maintenance team is committed to addressing any issues promptly. We are currently exploring opportunities to enhance our units and value your feedback on potential upgrades. Thank you for sharing your concerns with us. Best regards, Hidden Creek Management Team
      Review Author Icon

      Resident 1225503

      Verified Resident 2023 - 2024

      2/11/2024

      It's very quiet, and every neighbor I've ever run into has been very friendly! The only thing I will complain about is people allowing their dogs to roam off of their leashes. It's really irresponsible!

        Manager

        2/22/2024

        Hidden Creek
        Thank you for your positive feedback! We're delighted to hear that you're enjoying the peaceful atmosphere and friendly neighbors in our community. We take your concern regarding off-leash dogs seriously and will address it promptly. The safety and well-being of all residents, including our furry friends, are important to us. Please don't hesitate to reach out if you notice any further issues—we're here to ensure a comfortable living environment for everyone. ~Thank you Hidden Creek Management
        Review Author Icon

        Resident 1215117

        Verified Resident 2023 - 2024

        1/7/2024

        I have nothing good to say.The lady Kimberly in the office tried to extort money from me changing my money orders harassing me about money I will be reporting this office because I am in a program where I get help with my rent I… See More>
          Manager

          1/10/2024

          Hidden Creek
          Thank you for taking the time to leave your review. It's disheartening to read that you've had such a poor experience, our team is consistently striving to improve quality of living at our community but feedback like this is an important part of making that happen so we appreciate the time you spent to share this. Please don't hesitate to contact us at (812) 288-7453 or hiddencreekleasing@mresmgmt.com, we look forward to the opportunity to work with you and address your feedback and situation. - The Hidden Creek Management Team
          Review Author Icon

          Resident 1200379

          Verified Resident 2023

          11/17/2023

          The maintenance team is fast to respond and all the employees are always so kind and helpful and resourceful the grounds are kept well. They make applications easy. My move quick and easy. Best apartment complex for the things most would look for an apartment… See More>
            Manager

            11/21/2023

            Hidden Creek
            We're glad you are a part of the community and we strive to provide a 5-star experience for you and all of our residents. If you would like to leave more feedback, we would be delighted to hear from you. Email us at hiddencreekleasing@mresmgmt.com. Hidden Creek Management Team.
            Review Author Icon

            Resident 1137585

            Verified Resident 2019 - 2023

            5/5/2023

            I moved into this place because it was cheap and I was looking for a place I could retire to in a couple of years and still be able to pay rent with social security. The new owners have a different idea how they want… See More>
              Manager

              5/8/2023

              Hidden Creek
              Hello, Thank you for taking the time to leave us a review. We're sorry you didn't have the 5-star experience we strive to give every resident. We don't like to hear this, and we'd like to look into this. Please contact us at hiddencreekleasing@mresmgmt.com so we may assist you. Best, Hidden Creek Management Team
              Review Author Icon

              Resident 1131480

              Verified Resident 2022 - 2023

              4/14/2023

              The apartment is decent but the parking lot is awful, holes everywhere and not enough parking for everyone. And now they are getting rid of assigned parking spots so I can only imagine how bad it will get.

                Manager

                4/25/2023

                Hidden Creek
                Hello, We thank you for taking the time to express your concerns. Please reach out to us directly at (812) 288-7453, so we can discuss any other issues you may have. We are here for our residents. Have a great day! Warm Wishes, Your Hidden Creek Management Team
                Review Author Icon

                Resident 1120964

                Verified Resident 2015 - 2023

                3/12/2023

                Overall it's been a pleasant experience except the need for adequate notification of water shut off. Also we need the parking stumps repainted with visible apartment numbers and signs for designated visitor parking.

                  Manager

                  3/20/2023

                  Hidden Creek
                  Thank you so much for taking the time to share your thoughts with us. We really appreciate the feedback, and we value you as part of the Hidden Creek Community!
                  Review Author Icon

                  Resident 1120269

                  Verified Resident 2008 - 2023

                  3/10/2023

                  I have been living here for more than 15 years and so far the community and apartment service have been very pleasant and a great place to live. The location is almost perfect you can reach almost everywhere around easily if you want to live in… See More>
                    Manager

                    3/20/2023

                    Hidden Creek
                    Greetings, Thank you for your five-star review. We are so glad you are having a great experience and enjoying your home. We also like its location and are very happy that you found it to be a safe and sound community. Best Wishes, The Hidden Creek Management Team
                    Review Author Icon

                    Resident 1112428

                    Verified Resident 2022 - 2023

                    2/12/2023

                    It's been pretty alright ever since I've moved in, I like the location because it's close to my work and close to planet fitness, neighborhood is pretty chill, I haven't had any complaints myself since I moved in

                      Manager

                      3/2/2023

                      Hidden Creek
                      Thanks so much for taking the time to leave us some thoughts! We are so glad you haven't had any issues, and we are happy to have you as part of the Hidden Creek Community!
                      Review Author Icon

                      Resident 1101958

                      Verified Resident 2020 - 2023

                      1/11/2023

                      I love our neighbors. Quite area....super close to everything as well. Love my townhome as well. People at the office are always nice. Great atmosphere and they are adding new features and we also have a dog park now.

                        Manager

                        1/23/2023

                        Hidden Creek
                        Thank you so much for leaving this review for others to see. We genuinely appreciate it. We strive to earn these stars. We're so glad you are here staying with us. We would love to hear more details. If you don't mind sharing, feel free to reach us at hiddencreekleasing@mresmgmt.com. Best wishes, Hidden Creek Team
                        Review Author Icon

                        Resident 1101832

                        Verified Resident 2022 - 2023

                        1/11/2023

                        I love this area as it is very close to my work and all my favorite areas in Jeff. It is a safe area and then neighbors I've talked with briefly are very polite and friendly. However, I do struggle with smaller issues that build… See More>
                          Manager

                          1/11/2023

                          Hidden Creek
                          Thank you for taking the time to rate us. As a company, we strive daily to earn star ratings such as this. We apologize for the challenge you described and will share your feedback with our team. Please drop by our office or call us if you have questions or concerns. Best Wishes, Hidden Creek Management Team
                          Review Author Icon

                          Resident 1082017

                          Verified Resident 2019 - 2022

                          11/5/2022

                          It's been a pretty good experience. Only have had one issue that hasn't been fixed that I asked and that's just to reseal the bathtub bc the pain is coming off as I shower but other than that so far a good experience

                            Manager

                            11/9/2022

                            Hidden Creek
                            Thank you for taking the time to leave us a review. We appreciate the kind words! If you have any further feedback, please feel free to reach us at hiddencreekmgr@mresmgmt.com. Best, Hidden Creek Management Team
                            Review Author Icon

                            Sarah- Sons Vlasma

                            Resident 2018

                            7/18/2018

                            I have lived at Hidden Creek for the past 3 months and I absolutely love it. The grounds are always clean and neat. When I had a maintenance issue Steve was right over. Maintenance even helped get furniture moved upstairs due to me being pregnant… See More>
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                              anonymous

                              Resident 2016 - 2017

                              4/16/2017

                              I've lived here for almost a year in the bottom floor one bedroom apartment. If it's not summer you'll love just fine. As soon as warm weather hit my kitchen was INFESTED with ants AND my AC Unit has been broken since October of LAST… See More>
                                Review Author Icon

                                anonymous

                                Resident 2012 - 2016

                                1/2/2016

                                Out of the 3 apartment communities I've lived in this by far has fo be the worst as far as maintenance is concerned. I'm not sure if it's lack of communication between maintenance and management of lack of concern for their tenants, but getting something… See More>
                                  Review Author Icon

                                  philliphiddencreek

                                  Resident 2013

                                  9/23/2013

                                  I have really enjoyed living at Hidden Creek. It will be 4 years November and its been a great place to live. The office staff,Tammy & Rita are so sweet. The maintenance staff are the best. When I need something fixed they come soon as… See More>
                                    Review Author Icon

                                    greattimetorent1974

                                    prospectiveVisited 2013

                                    9/19/2013

                                    What a great place..Tammy in the offic bent over backward to help me and my little girl and my dog get a home there..service with a smile is all i got there.happy and friendly..all at good price thank you Matt

                                      Review Author Icon

                                      anonymous

                                      Resident 2012 - 2013

                                      9/17/2013

                                      I have lived here for over 1 year and had no issues. The complex is very quiet and the office staff are very friendly to deal with. In any apartment complex you will have some neighbors that are not ideal. However, the staff work hard… See More>
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                                        anonymous

                                        Resident 2010 - 2013

                                        9/16/2013

                                        Staff are attentive when problems are brought to their attention. Maintenance workers are always friendly (one even changed my flat tire once, which is definitely not in his job description!). The premises are pretty quiet, even on weekends, which is pretty unusual for… See More>
                                          Review Author Icon

                                          Ash0085

                                          Resident 2012 - 2013

                                          5/20/2013

                                          I can't get out soon enough. The staff has been a headache to deal with from the get go. When we moved in, after paying over $1000 in deposits we realized that our unit had barely even been cleaned from when the prior tenants had… See More>
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                                            anonymous

                                            Resident 2011 - 2013

                                            5/16/2013

                                            Love, Love, Love this community!!!… See More>
                                              Review Author Icon

                                              anonymous

                                              Resident 2008 - 2012

                                              8/23/2012

                                              I have lived at hidden creek apartments for close to 5 years and have not really had any significant problems. However, within the last year something has started and needs to be STOPPED ASAP! Almost every week there are disgusting furniture out at the… See More>
                                                Review Author Icon

                                                anonymous

                                                Resident 2011 - 2012

                                                3/23/2012

                                                Love my Apartment

                                                I have been a resident for 8 months now and have loved this apartment experiance. While moving in the office went above the bounderies off their jobs. They really made me feel special and welcomed me to their community. So a big shout out to… See More>
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2010 - 2012

                                                  3/16/2012

                                                  "Happy Resident"

                                                  I have been a 2 year resident at Hidden Creek apartments. I will love living here I have a 2 Bedroom Townhouse and I love it. I think the office staff is outstanding and I think they have a fantastic staff. Maintance is always going… See More>

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2. Comments: Cats are welcome! The community uses petscreening.com for all animal screening prior to move in and renewal. A non-refundable pet fee of $300 is required per pet. Pet rent is $25 monthly per pet.
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    • Dogs Allowed
                                                      Restrictions: Dog Breed Restriction List: Pit Bulls, Staffordshire Terriers, Rottweilers, Presa Canarios, Chows, Doberman Pinschers, and Akitas.. Pet Limit: 2. Comments: We love our furry friends! Dogs are permitted. The community uses petscreening.com for all animal screening prior to move in and renewal. A non-refundable pet fee of $300 is required per pet. Pet rent is $25 monthly per pet.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Ceiling Fan
                                                    • DishWasher
                                                    • Dog Park
                                                    • Hometown Heroes Program
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pre-qualified Renter's Insurance Available
                                                    • Refrigerator
                                                    • Security Deposit Alternative Available
                                                    • Short Term Lease Available
                                                    • Stainless Steel Appliances
                                                    • cash back on rent payment
                                                    • new swimming pool- coming soon!
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                                                    Leasing

                                                    Hidden Creek provides spacious apartment homes in Jeffersonville, IN, with comfortable amenities that make apartment living easy. Choose from various modern, one- and two-bedroom floor plans featuring vinyl wood-plank flooring, open-concept designs, ample storage space, and private patios. Enjoy our convenient laundry room, lush courtyards, and community room. We're just minutes from downtown Louisville, KY, near every local commodity in Jeffersonville. Between our perfect location, dedicated staff, spacious floor plans, and premium amenities, Hidden Creek makes for the best apartment living in Jeffersonville.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Monument Real Estate Services

                                                    B+
                                                    B+
                                                    Communities
                                                    21

                                                    Questions & Answers (2)

                                                    courtneydreiman
                                                    Asked on: 08/21/2018
                                                    Q: What is the security deposit for this apartments? What is the utilities aprox. amount?
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 44 number of votes by renters, Hidden Creek is currently rated 3.4 out of 5 stars.
                                                    Hidden Creek is rated 3.4/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Hidden Creek is rated 3.2/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Hidden Creek is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Hidden Creek is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Hidden Creek is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Hidden Creek is rated 3.4/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 5.6 days to their community reviews in the past year.
                                                    Monument Real Estate Services
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Comments: Cats are welcome! The community uses petscreening.com for all animal screening prior to move in and renewal. A non-refundable pet fee of $300 is required per pet. Pet rent is $25 monthly per pet.
                                                    Animal type not listed Allowed
                                                    Dogs Allowed
                                                    Restrictions: Dog Breed Restriction List: Pit Bulls, Staffordshire Terriers, Rottweilers, Presa Canarios, Chows, Doberman Pinschers, and Akitas.
                                                    Pet Limit: 2
                                                    Comments: We love our furry friends! Dogs are permitted. The community uses petscreening.com for all animal screening prior to move in and renewal. A non-refundable pet fee of $300 is required per pet. Pet rent is $25 monthly per pet.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    May/June May Or June Rent FREE !!!!! (Based on Move In Date, Ask Staff for Details)

                                                    Contact Property

                                                    Hidden Creek

                                                    May 2024

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                                                    Beds

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                                                    Baths

                                                    0

                                                    Hidden Creek is a 850 - 1,050 sq. ft. apartment in Jeffersonville in zip code 47130. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $699 - $1,745. Nearby cities include Clarksville, Sellersburg, New Albany, Louisville, and Prospect.

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