Broadmoor Country Club Apartments
JennaN.1992 • Resident • 2016 - 2017 Not Recommended
Worst place to live . I've been here since March & have had nothing but problems since day one. Management is didpicable . They are rude and extremely unprofessional. First week and half I moved in I didn't have heat . Took 16 days for them to fix my air in the summer time , when i told them my son had severe asthma and couldn't stay in an apartment that's 92 degrees I was told that's not their problem . A month later my apartment had a severe water leak in the ceiling pouring water out everywhere, when I called emergency maintence at 7 am they told me I had to wait until the office opened at 9 to let them know. They cut me ceiling walls and floors up , after everything was tore up, they just left my apartment full of holes & wet floor & never returned. Took 2 months to fix , and during that two months, every time I called to get an update on a time frame it would be fixed the only answer I could get was they're having problems with maintence staff right now. When they came to fix it , they never figured out where the leak was coming from & just patched over the holes with drywall and painted it. Then a week after finally getting the first leak fixed , I wake up at 5am and the ceiling in my whole apartment is pouring down water once again, dining room , living room , hallway just pouring down water like it was raining , ceiling was falling in , carpet soaking wet , and a lot of my belongings ruined . So once again my entire apartment is tore up. Call to speak to manager which is almost impossible to get in touch with her because she's never in , & she never returns phone calls & she refused to take money off rent for the month , was extremely rude, and said that's what you have renters insurance for. So not only do I have to make a claim now for all my stuff that's ruined, because they didn't bother to fix the oringally problem from the last week , I have to pay full rent when half the month my apartment was leaking & tore completely up. The buildings are infested with spiders. The washer in the building leaks water out into the hallway floors everytime u wash. And the entry hallways constantly smell like rotten milk and mildew. I have closet doors that are broken since I've moved in that I've comolained about since & have yet to be fixed . The place is beautiful, but it's far from it . Do not waste your money. $900 a month to live in the slums. The place is trash . Your stuck in a year lease & its $1500 to terminate , even when all the problems that happen are their fault . DO NOT MOVE IN THESE APARTMENTS!!! It'll be your biggest mistake.
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