Review History for anonymous

Normandy Village Apartments


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anonymous

prospectiveVisited 2008

8/22/2008

Ok, so I am not a resident, but....

My fiance and I have been looking for an apartment for a while now. I am from a different town and upon getting married, am moving with him into an apartment. Normandy Village is the least expensive place in town. Upon driving into this complex, I was impressed by the size and how nice it looked. My fiance had called the day before to see if there was anything open and the lady, Kathy, told him there was. So, we got to the office the next day, stepped out of the car and the lady told us to go back home and that she had given all of their apartments away. I was pretty mad. I called them the next morning and spoke with the same woman. She said, "oh, you dont want an apartment until September?? That changes things, come in and we will see..." So, I gave them the benefit of the doubt even though the lady didnt listen to me the first time. I went in the same day and she showed me three apartments... and when I say showed me, she gave me the keys to all three and a map and said "you have to go by yourself." I was even more wary by this point, but they are the least expensive apartments in town... so on i went by myself. Upon entering the first apartment, which was at "garden" level, I immediately smelled mildew and it felt damp. I looked around the corner in the kitchen and there were giant black spiders and mouse droppings everywhere. The cupboards are old and some of them were coming off of the hinges. I went in the bathroom where the molding was coming off of the sink bottom and in the bedroom there was a giant brown stain on the carpet. I left that one and went on to the next. It was a 2 bedroom... if you can call them that. The bedrooms were sooooo small, the living room was tiny and the bathroom was small too, all smaller than the one bedroom that I had just looked at... and for 100 more a month. Not worth it. So I went to the 3rd apartment, which happened to be on the 3rd floor... after catching my breath, I opened the door to a pretty spacious living room, okay looking kitchen, bigger bathroom and bedroom, no stains, kind of a scary balcony, but I can deal with that. It was nice. Good closet space, etc. I decided I'd like to rent it. Went back to the office, filled out the application tried to give the lady the app. fee, but she wouldnt take it because my fiance wasnt there at the time. She told me that as soon as she gets the 20 dollars app fee then she would hold it for us... so I tried to get her to take my money again and she said no again. Next day, my fiance went to fill out his app and give the money and as soon as he was about to hand over the money, she said, oh by the way we gave your apartment away. We can either put you in the 2 bedroom at 100 more a month or the 1 bedroom that was buggy and had mouse droppings. He said no and so she took his money and his app. and said she'd call him. I am pissed! Who does that? Have they never heard of customer service? Giving someone's apartment away... Not cool at all. They better get their act together or they will not be getting any business from us.

    Review 70 out of 74

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    Normandy Village Apartments

    March 2024

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